Big Cartel vs Drip
This is a strange comparison because Big Cartel and Drip solve completely different problems. Big Cartel is a simple online store builder for artists. Drip is a powerful email marketing tool for e-commerce brands. Your choice depends entirely on whether you need a storefront or a marketing engine.
Vente simple pour les débutants créatifs
Big Cartel excelle en tant que plateforme simple et sans commission, spécifiquement conçue pour les artistes indépendants ayant besoin d'un démarrage facile. Nous trouvons que le forfait gratuit généreux est parfait pour tester le terrain, mais les limites de fonctionnalités avancées et les problèmes signalés concernant les temps de réponse du support rendent l'évolution difficile. Dans l'ensemble, c'est un excellent choix abordable pour les amateurs ou les nouveaux vendeurs qui privilégient la simplicité à une fonctionnalité complexe.
Avantages
- Le forfait Or, gratuit de façon permanente, est disponible pour les débutants (0 $).
- Aucune commission sur les ventes (0 % de frais de transaction).
- Simple, intuitif et facile à configurer pour ceux qui ne codent pas.
- Conçu spécifiquement pour les artistes et créateurs indépendants.
Inconvénients
- Fonctionnalités de la plateforme limitées, surtout pour la mise à l'échelle (max. 500 produits).
- Les délais de réponse du support client peuvent être extrêmement lents, prenant parfois des heures.
- Les utilisateurs signalent une instabilité et des bugs récents de la plateforme.
- Les forfaits payants sont considérés comme offrant une valeur élevée pour l'ensemble de fonctionnalités de base fourni.
Powerful for e-commerce, but check the support.
We find Drip to be a highly capable email automation platform built specifically for B2C e-commerce. Its visual builder and smart segmentation are standout features for creating personalized customer journeys. Overall, it's a strong choice for online brands, provided your team can manage the learning curve and verify support levels.
Avantages
- Excellent visual workflow builder for automation
- Deep e-commerce integrations (Shopify, WooCommerce)
- Powerful, behavior-based segmentation tools
- Free migration for large lists (17,500+)
Inconvénients
- Pricing can become expensive as contacts scale
- Some users report slow or inconsistent customer support
- Requires integration with compatible platforms
- Advanced features may have a learning curve
À propos deBig Cartel
Big Cartel est une plateforme facile à utiliser conçue pour aider les créatifs à transformer leur passion en profit. C'est là que les auto-entrepreneurs deviennent professionnels.
Cette solution s'adresse aux artistes indépendants, groupes, et créateurs de tous types. Son public diversifié comprend des peintres, des bijoutiers, des designers, des imprimeurs et des photographes.
L'objectif est simple : vous donner les outils nécessaires pour vendre vos articles et faire grandir votre boutique. Vous garderez une plus grande partie de ce que vous gagnez grâce à des prix clairs et sans frais cachés.
À propos deDrip
Drip is an email marketing automation platform built for B2C companies that sell online. Whether you're an e-commerce brand, a course creator, or a travel provider, it gives you the tools to move beyond generic newsletters. It's designed to be a powerful yet simple engine for driving revenue through personalization. 💡
Points forts
Comparaison des fonctionnalités
Aperçu des fonctionnalités
Nous mettons en évidence les principales différences et désignons un gagnant pour chaque fonctionnalité.
Core Purpose
Big Cartel builds your store. Drip automates your marketing.
Big Cartel is an e-commerce platform. It helps you list products, process payments, and manage a simple online shop. Think of it as your digital storefront. Drip is a marketing automation platform. It helps you send personalized emails, recover abandoned carts, and segment customers. Think of it as your marketing department. The key difference is fundamental. Big Cartel sells your products directly. Drip helps you market and sell through email. If you need a place to sell, choose Big Cartel. If you need to market better, choose Drip.
Pricing Structure
Big Cartel has simple flat rates. Drip's cost scales with your list size.
Big Cartel costs $0, $15, or $30 per month. You choose a plan based on how many products you list. You save 20% by paying annually. Drip's pricing starts at $39/month for up to 2,500 contacts. The cost increases as your email list grows. All plans include unlimited email sends. Big Cartel's cost is predictable and fixed. Drip's cost can grow quickly as your audience expands. For a small, growing catalog, Big Cartel is cheaper. For a large email list, Drip may cost more.
E-commerce Integration
Big Cartel is the store. Drip connects to your existing store.
Big Cartel is the platform where you list and sell products. It has a built-in mobile app for selling in person. Drip integrates deeply with platforms like Shopify, BigCommerce, and WooCommerce. It syncs customer and order data for smarter marketing. Big Cartel is a self-contained selling solution. Drip enhances an existing store with email power. You can't use Drip without a compatible store platform. Big Cartel is the store platform.
Email Marketing
Big Cartel has no email automation. Drip is built for it.
Big Cartel focuses on storefront management. It does not offer advanced email marketing or automation features. Drip's core strength is email automation. It offers a visual builder, behavior triggers, and smart segmentation. They claim customers using segments earn 5x more revenue. This is the biggest functional gap. Big Cartel handles the sale. Drip drives the sale through email. For any serious email marketing, Drip is the clear choice.
Ease of Setup
Big Cartel is famously simple. Drip requires store integration.
Big Cartel promises a four-step setup. You pick a template, add products, and start selling. It's designed for non-technical users. Drip requires you to connect a compatible e-commerce store first. Then you set up email workflows and segments. There's a learning curve. Big Cartel is faster to launch a basic shop. Drip takes more time to configure properly. If you want to sell today, Big Cartel is quicker.
Automation Power
Big Cartel has none. Drip automates your entire customer journey.
Big Cartel offers abandoned cart recovery only on its top Diamond plan. It has no broader automation capabilities. Drip provides automated workflows for browse abandonment, welcome series, post-purchase follow-ups, and more. It runs on autopilot. This is a major advantage for Drip. It handles repetitive marketing tasks for you. Drip saves significant time and drives more revenue automatically.
Customer Support
Both have mixed reviews. Big Cartel prioritizes top-tier users. Drip offers live chat at higher tiers.
Big Cartel offers support from real humans. However, users report slow response times, sometimes hours. Diamond plan users get priority support. Drip reports a 97.3% satisfaction score. Live chat responds in under 2 minutes for $99+/month plans. Email replies in under 1.6 hours. Both have areas for improvement. Drip's support metrics are better on paper, but costs more for full access. Response speed seems more consistent with Drip's paid tiers.
Big Cartel coûte entre 0 $ et 30 $ par mois avec 3 forfaits : Or à 0 $, Platine à 15 $/mois (144 $ annuellement), et Diamant à 30 $/mois (288 $ annuellement).
Explorons les détails de chaque forfait pour trouver celui qui convient à votre entreprise créative.
Gold
Prix : 0 $/mois (C'est gratuit) Sites Web pris en charge : Non précisé explicitement Idéal pour : Les bases pour vendre en ligne Politique de remboursement : Non précisé explicitement Autres fonctionnalités :
- 5 références de produits
- Une image par produit
- Accès à 1 modèle
- Accepte les cartes, PayPal, Afterpay, et plus
- 5 références de produits
- 1 image par produit
- Accès à 1 modèle
- Accepte les cartes, PayPal, Afterpay, et plus
- Application mobile Big Cartel pour iOS et Android
- 50 références de produits
- 5 images par produit
- Accès à la bibliothèque de modèles
- Offrir des remises et lancer des promotions
- Suivi des expéditions
- 500 références de produits
- 25 images par produit
- Accès à la bibliothèque de modèles
- Support technique prioritaire
- Récupération de panier abandonné
Drip pricing: Drip offers a flexible, usage-based subscription starting at $39/month for up to 2,500 people. Pricing scales based on your email list size and includes a 14-day free trial with no credit card required to start browsing its powerful automation tools tool and visual builder.
Your monthly cost increases as your audience grows, but you always get features like unlimited email sends and onsite campaigns. This ensures you only pay for what you actually use while accessing expert support and pre-built marketing playbooks right from the start.
You can cancel your subscription at any time within your billing settings if your business needs change. This model is specifically designed for e-commerce brands looking for deep segmentation and personalized customer journeys without enterprise-level complexity or hidden fees.
Pricing Notes
- Big Cartel's pricing is fixed and predictable based on product listings.
- Drip's cost increases directly with your number of active email contacts.
- Big Cartel has a permanently free plan (Gold) but no traditional trial.
- Drip offers a 14-day free trial with no credit card required.
- For a large email list (e.g., 25,000 contacts), Drip's monthly cost will be significantly higher than Big Cartel's flat fee.
- Big Cartel charges 0% commission on sales. Drip's pricing is based on usage, not sales volume.
Pricing Head-to-Head
Avis des utilisateurs
Les avis externes de Big Cartel sont nettement partagés, reflétant une base d'utilisateurs très polarisée, ce qui se traduit par une note Trustpilot basse (2,3). De nombreux utilisateurs de longue date expriment une profonde frustration, citant un développement de plateforme récent peu fiable et des prix élevés pour ce qu'ils considèrent comme des fonctionnalités limitées et un service de base (max.
500 produits). Les thèmes négatifs récurrents incluent des temps de réponse du support client extrêmement lents, certains utilisateurs attendant des heures pour des réponses de base.
J'utilise Big Cartel depuis des années et cela fonctionne parfaitement pour mes œuvres d'art. J'apprécie les 0 % de commission sur les ventes, ne payant que les frais mensuels. Leur service client a été rapide et utile chaque fois que j'en ai eu besoin.
We found a mixed bag of user sentiment from Trustpilot, as the Capterra link was inaccessible. Reviews praise Drip's powerful automation and segmentation for driving revenue, with many noting its ease of use for e-commerce.
💡 On the downside, several users report frustration with customer support responsiveness and occasional platform glitches. Pricing is frequently cited as a concern, with some feeling the cost can escalate quickly as contacts grow.
Drip's automation tools are top-notch. We set up abandoned cart sequences that really boosted our recovery rate. The visual builder makes it easy to see the customer journey.
Notre verdict
This isn't a direct fight. Big Cartel and Drip serve completely different needs. Big Cartel is your simple digital storefront. Drip is your sophisticated email marketing machine. Big Cartel's superpower is effortless selling. You can launch a free shop in minutes. It's perfect for artists who want to focus on creating, not tech. Drip's superpower is automated revenue. Its email workflows and segmentation work in the background. It's designed to turn browsers into repeat buyers. The deciding factor is your core problem. Do you need a place to list and sell products? Choose Big Cartel. Do you need to market better to an existing audience? Choose Drip. For a solo artist just starting, Big Cartel is the clear, affordable launchpad. For an established e-commerce brand ready to scale with email automation, Drip is the powerful tool you need.
Questions fréquemment posées
Can I use Big Cartel and Drip together?
Yes. Big Cartel handles your product sales. Drip can connect to your Big Cartel store (if supported) or another platform to manage email marketing. They solve different parts of the e-commerce puzzle.
Which is cheaper for a small business?
Big Cartel is almost certainly cheaper. Its free plan and $15/month tier beat Drip's starting price of $39/month. Drip's cost grows as your email list grows.
Is Drip worth the cost over Big Cartel?
It depends on your need. If you need advanced email automation to drive sales, Drip's features can provide a strong return. If you just need a simple store, Drip is overkill and more expensive.
Does Big Cartel have email marketing features?
Big Cartel has basic email features for order confirmations. It lacks marketing automation, segmentation, and campaign tools. For serious email marketing, you need a tool like Drip.
Can I migrate my products from Big Cartel to another platform?
Yes. Big Cartel supports product imports from Shopify, Etsy, and Squarespace. You can use this to test Big Cartel before moving to a different storefront.
Which platform is better for recovering abandoned carts?
Drip is better. It includes abandoned cart automation in all plans. Big Cartel only offers this feature on its top-tier Diamond plan ($30/month).
Prêt à choisir ?
Chaque outil a ses forces. Choisissez selon vos besoins.