SKU IQ vs Sortly

SKU IQ specializes entirely in connecting your Point-of-Sale (POS) and eCommerce platforms instantly. It ensures your online and physical store inventory counts are always accurate. SKU IQ helps avoid costly oversells by coordinating stock levels in real time. Sortly is built for managing physical supplies, like materials, tools, and equipment across multiple locations. It simplifies organizing these non-retail assets using flexible folders and visual tracking tools. Sortly is perfect if you struggle to find equipment stored in remote warehouses or job sites. These tools serve different masters: SKU IQ is for multi-channel sales, and Sortly is for operational asset management. If your main pain point is overselling on Shopify because your physical store sold out, SKU IQ is the answer.

SKU IQ’s pricing is transparent, scaling logically by your monthly order volume up to $349/month. Most plans include unlimited SKUs and team members, making cost predictable. You know exactly what you're paying for based on your actual business usage. Sortly does not explicitly list its pricing structure, adding uncertainty from the start. Worse, long-term Sortly users report sudden, massive price increases, sometimes up to 900% in two years. This volatility makes planning difficult. SKU IQ provides crucial financial peace of mind, especially for growing small businesses. Sortly’s unstable pricing mechanism presents a severe long-term financial risk to new subscribers. SKU IQ wins easily on predictable lifetime value. This difference is critical; many Sortly users eventually leave due to the unsustainable cost jumps.

Sortly features a top-rated mobile app essential for field teams, warehouse staff, and tool tracking. The application allows seamless asset management on the go, making inventory updates easy. You can even continue tracking and updating inventory using Sortly while working completely offline. SKU IQ provides a unified dashboard that is accessible online for managing sync settings and reporting. Its primary function is the critical software-to-software inventory connection. SKU IQ is not explicitly designed for high-speed, physical counting by mobile staff. Sortly’s commitment to mobile utility, including offline sync, makes it superior for operations away from a desk. Field teams who need a scanner and location tracking consistently favor Sortly for real-time asset updates. The ability for Sortly to work offline is a huge advantage for businesses with remote job sites or large industrial spaces.

SKU IQ seamlessly connects POS platforms like Lightspeed or Square with major e-commerce tools like Shopify and BigCommerce. It handles all the difficult data mapping and ensures products match across systems accurately. SKU IQ is also a certified TikTok Shop Partner, offering integration for modern social commerce. Sortly is primarily focused on internal inventory organization for physical assets like tools, supplies, and equipment. It lacks the complex, necessary APIs and real-time linkages required to manage digital store inventory. Sortly is not a solution for managing online sales channels. If selling online is part of your revenue stream, the choice is simple. SKU IQ is the dedicated synchronization platform built for interconnected retail. Sortly cannot help you prevent a customer buying an out-of-stock item from your online Shopify store.

SKU IQ consolidates sales, product, and customer reports from all integrated POS and e-commerce platforms. This unified view helps you easily evaluate top sellers and discover your most loyal customers across the whole business. The goal is smarter purchasing and marketing decisions. Sortly provides real-time reporting insights perfect for audits, budgeting, and forecasting for physical assets. Reports focus on specific items, folders, and user histories, tracking who used what and when. SKU IQ offers deeper, more financially focused business performance reports tied directly to revenue channels. Sortly delivers excellent operational reports for asset accountability. For deep, integrated retail intelligence comparing channel performance, SKU IQ provides superior data.

Sortly excels at physical inventory counts using its robust, built-in barcode and QR code scanner. This feature allows teams to drastically speed up physical inventory counting. Simply scan an item or box, and the quantity updates instantly. SKU IQ assists mostly with inventory accuracy by finding and linking matching products between your digital POS and e-commerce catalogs. While key functions are automated, it does not emphasize fast, mobile scanning for physical stocktakes. If manual, time-consuming physical counts are slowing down your operations, Sortly is the faster tool for that specific job. Sortly turns any phone into a powerful inventory scanner. Field teams appreciate how quickly Sortly allows them to log assets in and out using a simple mobile scan.

SKU IQ provides comprehensive support that scales with your pricing tier, including chat, email, and phone support. Premium plans include dedicated support staff, ensuring high-volume retailers get immediate technical assistance. Customers consistently praise SKU IQ’s superior, knowledgeable service. Sortly's customer service has been praised during specific interactions, like cancellations, showing professional behavior. However, the platform lacks clearly defined Service Level Agreements (SLAs) or consistently available multi-channel support. For business-critical operations like real-time inventory syncing, reliable and guaranteed support is essential. SKU IQ’s tiered, dedicated support structure is much stronger. SKU IQ includes a free, guided onboarding consultation to ensure initial complex data mapping is successful.

SKU IQ structures its pricing solely based on order volume, offering unlimited SKUs and unlimited team members on most POS-to-eCommerce plans. This flexibility allows retail teams to grow without worrying about user-based cost spikes. SKU IQ scales reliably past 5,000 orders to their custom Enterprise level. Sortly relies on team size requirements in its tiers, leading to unaffordability for small businesses growing their staff. Users reported that limitations in lower tiers quickly necessitated expensive package jumps. SKU IQ provides far more room for organizational growth without punitive per-user charges. It simplifies scaling management by focusing only on transaction volume. Businesses expanding their team or staff headcount should heavily favor SKU IQ to control operational costs.