Getty Images vs iStock

Getty Images and iStock are the top giants in commercial stock media. They cater to very different budgets and creative needs, however. Getty Images provides super premium, exclusive, and editorial content. iStock focuses on affordability with functional subscription plans. Deciding between Getty Images and iStock means prioritizing cost or specialization.

Getty Images
Getty Images

Premium content, unacceptable customer practices.

Ciroapp review
1.7
#14 in Media Library

We recognize Getty Images provides an unmatched library of exclusive editorial and creative assets, including modern AI features and flexible UltraPacks. However, we must heavily weigh the severe and consistent external complaints regarding billing dishonesty and non-existent customer support. Overall, the significant risk of billing issues and the failure to resolve customer concerns prevent us from recommending this platform despite its high-quality content.

Pros

  • Access to exclusive creative photos, videos, and vectors unavailable elsewhere.
  • Comprehensive editorial coverage across global news, sports, and entertainment.
  • Ability to use Generative AI tools for commercially safe content creation.
  • UltraPacks offer flexible, one-time credit bundles for versatile licensing.

Cons

  • Extremely poor customer service responsiveness that fails to resolve disputes.
  • Higher per-download prices ($130–$499) compared to standard stock photo sites.
  • Reports of double-billing and failure to issue refunds for purchased assets or credits.
  • Allegations of deceptive subscription renewal practices with complex cancellation requirements.
Pricing
$130–$499 per download
Free trial
Money-back
Best for
Major media conglomerates needing editorial coverage, Agencies sourcing high-end, exclusive creative content, Brands requiring comprehensive Digital Asset Management (DAM)
iStock
iStock

Premium Content, High-Risk Subscription Model

Ciroapp review
1.7
#13 in Media Library

We observe that iStock provides a vast library of high-quality, exclusive stock content, including images, videos, and integrated AI tools. However, we cannot overlook the severe, consistent dissatisfaction regarding billing transparency and customer service cited across external user reviews. Overall, the extensive user reports of challenging cancellations, hidden fees, and annual lock-in contracts seriously compromise the platform's professional standing.

Pros

  • Access to exclusive Signature and Essentials content collections.
  • Robust, clear licensing backed by high coverage.
  • Complimentary, unlimited access to integrated AI generation and editing tools.
  • Option to choose flexible credit packs instead of recurring subscriptions.

Cons

  • Users report being locked into mandatory annual contracts after free trials.
  • Extreme difficulty and fees associated with canceling subscriptions or getting refunds.
  • Customer service is widely described as rude, unhelpful, and unresponsive.
  • Reported instances of unauthorized charges and deceptive pricing shown at checkout.
Pricing
$29/mo
Free trial
Money-back
Best for
Small businesses requiring high-volume, budget-friendly content, Marketers needing flexible downloading with asset rollovers, Creators who need integrated, basic image editing capabilities
Quick verdict
Choose Getty Images if you need exclusive, editorial, or archive visuals and your budget allows $130-$499 per high-end asset
Choose iStock if you require a high volume of quality content under a predictable monthly subscription starting at $29/month

AboutGetty Images

Getty Images acts as your global resource for impactful visual content. You gain access to a massive library covering everything from creative stock art to up-to-the-minute editorial needs.

They provide royalty-free images, high-definition videos, illustrations, and vectors across all popular categories. You can also explore Getty Images Music, powered by Triple Scoop Music, for comprehensive audio and sound effects. Professionals rely on this service to access iconic moments and trending visuals that leave a lasting impact. 💡

AboutiStock

iStock is the original destination for royalty-free stock content. It offers a huge variety of images, including photos, illustrations, and editable vectors. You can also find affordable HD and 4K video clips.

This platform is designed for anyone needing high-quality, dependable visuals for commercial use. Since its beginning, iStock has focused on providing content created by artists for other creatives. This unique focus ensures you always find fresh, unique work. ✅

Highlights

Quick winners by category at a glance.
Value for Money
iStock offers predictable, low-cost subscription access starting at $29/month. Getty Images assets start at $130 each, making it far more expensive.
Content Exclusivity
Getty Images holds millions of truly unique creative visuals and the world's largest digital archive. Their top-tier content is unmatched.
Editorial & News Depth
Getty Images is the undisputed leader for current global news, sports, and entertainment coverage. iStock does not offer this depth.
Workflow Management
Getty Images provides the Media Manager system, a powerful, integrated DAM solution for large teams. iStock lacks this enterprise capability.
Download Flexibility
iStock allows unused monthly downloads to roll over up to 250 assets. Getty Images UltraPacks provide no such benefit.
Customer Experience
Both Getty Images and iStock receive critically poor user feedback regarding billing transparency and customer support reliability.
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Feature Comparison

Compare key features side by side
Pricing Model Focus
Getty Images:Usage-based (UltraPacks)
iStock:Subscription (Monthly/Annual)
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Lowest Per-Asset Price
Getty Images:$130 (in 15-pack Small)
iStock:~$2.90 (Basic 10/month)
Getty Images
Free Downloads/Assets
Getty Images:No
iStock:Yes (Weekly photo + Monthly videos)
iStock
Subscription Option
Getty Images:Enterprise Premium Access only
iStock:Yes (Basic, Premium, Premium + Video)
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Download Rollover
Getty Images:No
iStock:Yes (up to 250 assets)
iStock
AI Generation Tool Included
Getty Images:
iStock:
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AI Content Submission Rule
Getty Images:Allowed (Commercially safe)
iStock:Prohibited for contributors
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Editorial News Coverage
Getty Images:Comprehensive Global News/Sports
iStock:Limited / Not primary focus
Getty Images
Historical Digital Archive
Getty Images:Yes (World's largest)
iStock:No
Getty Images
Digital Asset Mgmt. (DAM)
Getty Images:Yes (Media Manager system)
iStock:No
Getty Images
Integrated Image Editor
Getty Images:No
iStock:Yes (Crop, resize, filters)
iStock
Video Quality Supported
Getty Images:4K and HD
iStock:HD and 4K
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Music/Sound Effects Access
Getty Images:Yes (Triple Scoop Music)
iStock:Yes (Premium + Video plan)
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Customer Support Sentiment
Getty Images:Critically Poor (1.3 Stars)
iStock:Critically Poor (1.7 Stars)
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Contract Cancellation Difficulty
Getty Images:High difficulty reported
iStock:High difficulty and fees reported
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Enterprise Custom Content
Getty Images:Yes (Network of 340k creators)
iStock:Not explicitly stated
Getty Images
Feature Comparison Summary
5
Getty Images
8
Ties
3
iStock

Features Overview

We highlight the main differences and pick a winner for each feature.

Pricing Model & Value

Getty Images uses expensive, usage-based credit packs; iStock offers low-cost, predictable subscriptions.

iStock

Getty Images uses UltraPacks, meaning you buy one-time credit bundles. Downloads cost between $130 and $499 each depending on size. This model suits high-budget, occasional needs. iStock offers tiered monthly subscriptions starting at just $29/month for 10 downloads. iStock provides much better value and predictability for consistent content sourcing. For low-volume users, iStock's affordable entry price is highly appealing. You reserve Getty Images for assets that must be truly premium and exclusive.

Content Exclusivity

Getty Images focuses on cutting-edge, top-tier uniqueness; iStock provides high-quality exclusive content generally.

Getty Images

Getty Images holds millions of exclusive creative visuals, videos, and vectors you can't duplicate. This access guarantees brand distinction and visual freshness. iStock features the Signature collection from artists exclusive to their platform. This content is unique and ensures premium quality for marketers. Getty Images is often required for large-scale, high-stakes campaigns or broadcast media usage. For everyday projects needing great visuals at scale, the iStock Signature collection suffices.

AI Capabilities

Getty Images licenses commercially safe AI content; iStock prohibits contributor AI but offers unlimited internal AI tools.

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Getty Images provides Generative AI to create commercially safe, ready-to-license images instantly. Users can also modify existing images quickly using AI tools. iStock gives complimentary, unlimited access to integrated AI generation and enhancement tools. Importantly, iStock strictly prohibits contributor-submitted AI content in its main library. If you value fully human-created source material, iStock maintains higher standards. If secure AI image creation is your focus, Getty Images supports this heavily.

Editorial & Archives

Getty Images is the essential tool for news, sports, and historical coverage. iStock does not compete in the editorial space.

Getty Images

Getty Images provides immediate, up-to-the-minute global coverage of major news and sporting events. They house the world’s largest digital archive of historical photos and iconic moments. iStock solely focuses on general royalty-free creative and commercial stock content. You will not find modern journalistic or sports photographs there. Media outlets and publishers must use Getty Images for timely, relevant editorial access. The depth of the Getty Images archive is an unparalleled resource for history-focused projects.

Workflow Management

Getty Images offers a robust DAM system; iStock includes only basic editing features.

Getty Images

Getty Images provides the powerful Media Manager system for enterprise clients. This tool manages, organizes, and distributes licensed digital content efficiently. iStock's workflow features are limited to the integrated iStock Editor for quick image resizing. Large corporations or agencies need the sophistication of Getty Images' DAM system. Smaller teams might find the iStock Editor sufficient for minor tweaks before upload. Getty Images simplifies large-scale asset control and team sharing significantly.

Download Flexibility

iStock offers generous monthly download rollovers; Getty Images UltraPacks require large, one-time credit purchases.

iStock

iStock allows unused subscription downloads to roll over month-to-month, up to 250 assets total. This prevents wasted purchases during slow periods. Getty Images UltraPacks demand a high initial cost investment for credits. There is no comparable rollover or refund mechanism for those packs. iStock inherently provides better value protection for users with inconsistent content usage needs. If you don't use all your iStock downloads, they wait for you next month.

Multi-Media Access

iStock bundles video, music, and images cheaply in one plan; Getty Images requires separate considerations for music needs.

iStock

iStock's Premium + Video plan bundles all content types: images, 4K video, music, and sound effects. This plan costs a predictable $99/month for 10 assets. Getty Images offers 4K video and images in UltraPacks, but they separate the music library access. Getty Images Music is powered by Triple Scoop Music, needing separate licensing consideration. iStock simplifies budgeting by putting all essential media into one easy subscription. This integrated approach benefits video producers greatly.

Customer Service

Both platforms suffer from critically poor user sentiment regarding billing and support responsiveness.

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Getty Images users report chronic double-billing issues and non-existent support staff responsiveness. Their Trustpilot rating is extremely low at 1.3 stars. iStock also receives heavy criticism for rude support and impossible annual contract cancellations. This leads to a similarly low 1.7-star rating. Both Getty Images and iStock customers face major transparency issues and difficulty resolving billing errors. Users should proceed with caution and expect potential service difficulties with either platform.

Our Verdict

Objective guidance based on features, pricing, and user fit.

Choosing between Getty Images and iStock is a budget versus specialization decision. It’s not about finding a clear winner in trustworthiness, as both have critically poor customer service reviews. Getty Images is the undeniable specialist for high-stakes needs and unique assets. If you need breaking global news, sports images, or access to the massive historical archives, Getty Images is essential. Their Generative AI is commercially safe and useful for bespoke content creation. Be warned: Getty Images sells individual assets for hundreds of dollars. iStock is the champion of affordability and predictable recurring monthly costs. Subscriptions start at just $29/month for 10 quality downloads. iStock offers fantastic download rollover too, protecting your investment during slow months. You gain access to exclusive Signature content and integrated editing tools included with iStock. If you are a media publisher or high-end agency with a massive budget, you should stick with Getty Images. For the vast majority of small businesses and content creators who need consistent visuals, iStock’s value proposition is vastly superior. Just exercise extreme caution regarding annual contract lock-ins with iStock.

Frequently Asked Questions

Which platform offers better content for breaking news and editorial use?

Getty Images is the industry leader for editorial and news coverage globally. They offer immediate, up-to-the-minute photos and high-resolution video clips. iStock focuses mainly on commercial creative content and does not carry the same editorial depth.

Is iStock or Getty Images easier on a small business budget?

iStock is significantly easier on the budget with subscriptions starting at $29/month. Getty Images charges a minimum of $130 per asset purchase. iStock offers a predictable structure for high-volume, low-cost content needs.

Can I get my money back if I need to cancel my subscription?

Reviews for both Getty Images and iStock cite extreme difficulty getting refunds or canceling subscriptions. Neither company explicitly advertises a money-back guarantee in their pricing details. Document all communication thoroughly.

Do both Getty Images and iStock offer 4K video content?

Yes, both offer high-definition 4K video clips within their purchasing plans. Getty Images UltraPacks bundle it with large images. iStock includes it in the Premium + Video subscription plan.

How do Getty Images and iStock handle AI-generated content?

Getty Images allows commercially safe Generative AI content into its library. iStock maintains a stricter policy, prohibiting contributors from submitting AI-generated visuals. Both include AI tools for users.

Which tool is better for managing licensed content across a large team?

Getty Images is better for enterprise content management using the Media Manager system. This powerful DAM solution helps large teams organize and distribute licensed assets efficiently. iStock lacks this type of dedicated enterprise tool.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.