Getty Images and iStock are the top giants in commercial stock media. They cater to very different budgets and creative needs, however. Getty Images provides super premium, exclusive, and editorial content. iStock focuses on affordability with functional subscription plans. Deciding between Getty Images and iStock means prioritizing cost or specialization.
Premium content, unacceptable customer practices.
We recognize Getty Images provides an unmatched library of exclusive editorial and creative assets, including modern AI features and flexible UltraPacks. However, we must heavily weigh the severe and consistent external complaints regarding billing dishonesty and non-existent customer support. Overall, the significant risk of billing issues and the failure to resolve customer concerns prevent us from recommending this platform despite its high-quality content.
Premium Content, High-Risk Subscription Model
We observe that iStock provides a vast library of high-quality, exclusive stock content, including images, videos, and integrated AI tools. However, we cannot overlook the severe, consistent dissatisfaction regarding billing transparency and customer service cited across external user reviews. Overall, the extensive user reports of challenging cancellations, hidden fees, and annual lock-in contracts seriously compromise the platform's professional standing.
Getty Images acts as your global resource for impactful visual content. You gain access to a massive library covering everything from creative stock art to up-to-the-minute editorial needs.
They provide royalty-free images, high-definition videos, illustrations, and vectors across all popular categories. You can also explore Getty Images Music, powered by Triple Scoop Music, for comprehensive audio and sound effects. Professionals rely on this service to access iconic moments and trending visuals that leave a lasting impact. 💡
iStock is the original destination for royalty-free stock content. It offers a huge variety of images, including photos, illustrations, and editable vectors. You can also find affordable HD and 4K video clips.
This platform is designed for anyone needing high-quality, dependable visuals for commercial use. Since its beginning, iStock has focused on providing content created by artists for other creatives. This unique focus ensures you always find fresh, unique work. ✅
We highlight the main differences and pick a winner for each feature.
Getty Images uses expensive, usage-based credit packs; iStock offers low-cost, predictable subscriptions.
Getty Images uses UltraPacks, meaning you buy one-time credit bundles. Downloads cost between $130 and $499 each depending on size. This model suits high-budget, occasional needs. iStock offers tiered monthly subscriptions starting at just $29/month for 10 downloads. iStock provides much better value and predictability for consistent content sourcing. For low-volume users, iStock's affordable entry price is highly appealing. You reserve Getty Images for assets that must be truly premium and exclusive.
Getty Images focuses on cutting-edge, top-tier uniqueness; iStock provides high-quality exclusive content generally.
Getty Images holds millions of exclusive creative visuals, videos, and vectors you can't duplicate. This access guarantees brand distinction and visual freshness. iStock features the Signature collection from artists exclusive to their platform. This content is unique and ensures premium quality for marketers. Getty Images is often required for large-scale, high-stakes campaigns or broadcast media usage. For everyday projects needing great visuals at scale, the iStock Signature collection suffices.
Getty Images licenses commercially safe AI content; iStock prohibits contributor AI but offers unlimited internal AI tools.
Getty Images provides Generative AI to create commercially safe, ready-to-license images instantly. Users can also modify existing images quickly using AI tools. iStock gives complimentary, unlimited access to integrated AI generation and enhancement tools. Importantly, iStock strictly prohibits contributor-submitted AI content in its main library. If you value fully human-created source material, iStock maintains higher standards. If secure AI image creation is your focus, Getty Images supports this heavily.
Getty Images is the essential tool for news, sports, and historical coverage. iStock does not compete in the editorial space.
Getty Images provides immediate, up-to-the-minute global coverage of major news and sporting events. They house the world’s largest digital archive of historical photos and iconic moments. iStock solely focuses on general royalty-free creative and commercial stock content. You will not find modern journalistic or sports photographs there. Media outlets and publishers must use Getty Images for timely, relevant editorial access. The depth of the Getty Images archive is an unparalleled resource for history-focused projects.
Getty Images offers a robust DAM system; iStock includes only basic editing features.
Getty Images provides the powerful Media Manager system for enterprise clients. This tool manages, organizes, and distributes licensed digital content efficiently. iStock's workflow features are limited to the integrated iStock Editor for quick image resizing. Large corporations or agencies need the sophistication of Getty Images' DAM system. Smaller teams might find the iStock Editor sufficient for minor tweaks before upload. Getty Images simplifies large-scale asset control and team sharing significantly.
iStock offers generous monthly download rollovers; Getty Images UltraPacks require large, one-time credit purchases.
iStock allows unused subscription downloads to roll over month-to-month, up to 250 assets total. This prevents wasted purchases during slow periods. Getty Images UltraPacks demand a high initial cost investment for credits. There is no comparable rollover or refund mechanism for those packs. iStock inherently provides better value protection for users with inconsistent content usage needs. If you don't use all your iStock downloads, they wait for you next month.
iStock bundles video, music, and images cheaply in one plan; Getty Images requires separate considerations for music needs.
iStock's Premium + Video plan bundles all content types: images, 4K video, music, and sound effects. This plan costs a predictable $99/month for 10 assets. Getty Images offers 4K video and images in UltraPacks, but they separate the music library access. Getty Images Music is powered by Triple Scoop Music, needing separate licensing consideration. iStock simplifies budgeting by putting all essential media into one easy subscription. This integrated approach benefits video producers greatly.
Both platforms suffer from critically poor user sentiment regarding billing and support responsiveness.
Getty Images users report chronic double-billing issues and non-existent support staff responsiveness. Their Trustpilot rating is extremely low at 1.3 stars. iStock also receives heavy criticism for rude support and impossible annual contract cancellations. This leads to a similarly low 1.7-star rating. Both Getty Images and iStock customers face major transparency issues and difficulty resolving billing errors. Users should proceed with caution and expect potential service difficulties with either platform.
Choosing between Getty Images and iStock is a budget versus specialization decision. It’s not about finding a clear winner in trustworthiness, as both have critically poor customer service reviews. Getty Images is the undeniable specialist for high-stakes needs and unique assets. If you need breaking global news, sports images, or access to the massive historical archives, Getty Images is essential. Their Generative AI is commercially safe and useful for bespoke content creation. Be warned: Getty Images sells individual assets for hundreds of dollars. iStock is the champion of affordability and predictable recurring monthly costs. Subscriptions start at just $29/month for 10 quality downloads. iStock offers fantastic download rollover too, protecting your investment during slow months. You gain access to exclusive Signature content and integrated editing tools included with iStock. If you are a media publisher or high-end agency with a massive budget, you should stick with Getty Images. For the vast majority of small businesses and content creators who need consistent visuals, iStock’s value proposition is vastly superior. Just exercise extreme caution regarding annual contract lock-ins with iStock.
Getty Images is the industry leader for editorial and news coverage globally. They offer immediate, up-to-the-minute photos and high-resolution video clips. iStock focuses mainly on commercial creative content and does not carry the same editorial depth.
iStock is significantly easier on the budget with subscriptions starting at $29/month. Getty Images charges a minimum of $130 per asset purchase. iStock offers a predictable structure for high-volume, low-cost content needs.
Reviews for both Getty Images and iStock cite extreme difficulty getting refunds or canceling subscriptions. Neither company explicitly advertises a money-back guarantee in their pricing details. Document all communication thoroughly.
Yes, both offer high-definition 4K video clips within their purchasing plans. Getty Images UltraPacks bundle it with large images. iStock includes it in the Premium + Video subscription plan.
Getty Images allows commercially safe Generative AI content into its library. iStock maintains a stricter policy, prohibiting contributors from submitting AI-generated visuals. Both include AI tools for users.
Getty Images is better for enterprise content management using the Media Manager system. This powerful DAM solution helps large teams organize and distribute licensed assets efficiently. iStock lacks this type of dedicated enterprise tool.
Both tools have their strengths. Choose based on your specific needs.