Easyship vs ShipStation
Easyship and ShipStation both promise massive carrier discounts and fulfillment efficiency. Choosing one means prioritizing complexity versus consistency. Easyship offers unparalleled global carrier reach and huge potential savings. ShipStation provides proven multi-channel performance and reliable, robust automation. Reliability is the key difference merchants must weigh carefully.
Great savings potential, unreliable operations.
We analyzed Easyship’s strong promise of savings against significant user reports of operational failure. Recurring themes include disputed charges, broken integrations, and severely unresponsive support. Overall, we advise caution due to widespread reliability concerns.
Pros
- Permanent free plan is available for basic shipping needs.
- Advertised savings up to 91% on major carriers.
- Access to rates from over 550 global carriers.
- Deep integrations with 60+ major e-commerce platforms.
Cons
- Frequent, unexpected charges for disputed dimensions/weights.
- Widespread reports of extremely poor and unresponsive customer support.
- Integrations (Shopify, WooCommerce) reported as frequently flawed.
- High incidence of lost packages and failed collection pickups.
Powerful Shipping Automation, Weak Customer Support.
We find ShipStation offers powerful automation and deep carrier discounts, streamlining logistics for handling high volumes efficiently. Overall, while the technical capacity and feature set are strong, prospective users must be aware that the platform is regularly criticized for slow, unhelpful customer support and opaque billing practices.
Pros
- Seamless integration with unlimited selling channels (Starter plan and up).
- Access industry-leading carrier discounts (up to 90% off FedEx rates).
- Automates repetitive tasks, allowing users to batch print up to 500 labels.
- Robust automation rules like rate shopping simplify workflow significantly.
Cons
- Customer support is consistently reported as slow, outsourced, and ineffective.
- Users report critical failures with the two-factor authentication (MFA) login process.
- Concerns regarding unexpected fees, pricing opacity, and sharp subscription increases.
- Filing claims or securing refunds for lost packages or billing adjustments is often difficult.
AboutEasyship
Easyship is a powerful, low-effort shipping solution built specifically for eCommerce stores. You can seamlessly connect your existing online shop or marketplace in minutes. The platform lets you instantly compare options from over 550 carriers, including major services like USPS, UPS, and FedEx. It’s designed to provide you with consistent discounts and immediate efficiency improvements. 💡
AboutShipStation
ShipStation is a centralized logistics solution designed for businesses looking to streamline and scale their operations. It connects to over 400 existing integrations, linking your stores and providing access to more than 180 carrier partners. This single sign-on platform helps simplify your entire order fulfillment process. ShipStation actively manages everything from importing orders to tracking shipments. It is built to grow with you, supporting operations scaling to as many as 15,000 orders a day. ✅
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Global Reach & Carriers
Easyship offers 550+ carriers, specializing in global logistics complexity. ShipStation focuses on optimal rates with major domestic carriers.
Easyship compares rates across a massive network of 550+ global carrier services. This gives you unparalleled choice for hard-to-reach international destinations. ShipStation offers impressive rates up to 90% from major North American carriers. Their platform optimizes for efficient shipping primarily within the US ecosystem. Easyship leverages a global 3PL fulfillment network to improve international delivery times. For heavy global shipping volume, Easyship provides necessary carrier breadth. ShipStation focuses on streamlining orders from many selling platforms rather than carrier breadth.
Automation & Batching
ShipStation handles massive fulfillment volume with superior batch printing. Easyship's automation focuses on rate comparison and order sync.
ShipStation allows you to batch print up to 500 shipping labels simultaneously. This capability drastically increases throughput, making staff 15x faster. Easyship's automation centers on intelligent courier selection and seamless auto-syncing of orders. Easyship does not detail high-capacity batch printing limits in its feature set. ShipStation uses robust rules to route, tag, and prep labels the moment orders import. For fulfillment teams processing thousands of daily labels, ShipStation is engineered for speed.
Reliability & Support
ShipStation is praised for its stable performance and structured support. Easyship is plagued by extremely poor support and widespread operational failure.
Easyship reviews are overwhelmingly negative regarding unreliable operations and unresponsive support staff. Users consistently report fraudulent charges when shipment dimensions are disputed. ShipStation maintains a much higher user rating, suggesting generally reliable, stable performance. They offer phone and expert support on mid-to-high tiers. Easyship frequently suffers from integration flaws and failed collection pickups, causing severe delays. ShipStation is the reliable operational platform for scaling businesses that cannot risk downtime.
Integrations & Channels
ShipStation supports 400+ integrations for multi-channel management. Easyship connects seamlessly using 60+ focused native platform integrations.
ShipStation is the clear leader for multi-channel sellers, connecting to 180+ partners and 400+ total integrations. You gain access to a one-login view for every single online store. Easyship offers 60+ native integrations, ensuring smooth hookups to major e-commerce platforms. Both platforms auto-sync orders effectively once integrations are set up. If you sell on specialty marketplaces, ShipStation offers unmatched connectivity and flexibility. Easyship works best if your channels are limited to standard, major shops like Shopify.
Pricing Transparency
ShipStation publishes clear, concrete costs for all paid subscription tiers. Easyship’s paid plan prices are not explicitly stated on their website materials.
ShipStation clearly outlines its plan costs, ranging from $0 to over $2000 per month. This allows businesses to budget accurately for growth stages. Easyship only mentions that paid plans exist but omits the actual monthly subscription fees. Both systems require users to pay postage and insurance costs on top of the subscription fee. ShipStation's transparent pricing aids decision-making and avoids surprise service costs. Easyship forces potential users to contact sales for paid tier pricing details.
International Checkout
Easyship simplifies global sales by calculating taxes and duties upfront. ShipStation does not prominently feature integrated duty calculation.
Easyship's Premier plan allows you to display accurate taxes and duties at the checkout screen. This calculates the necessary fully landed cost instantly for the customer. ShipStation focuses on managing the domestic logistics and label generation efficiently. Displaying fully landed costs greatly boosts conversion rates for international customers. This key feature makes Easyship essential for scaling globally and eliminating delivery surprises.
Branding & Customization
ShipStation provides robust tools for branding the entire post-purchase flow. Easyship's feature set does not emphasize communication branding.
ShipStation allows deep customization of tracking pages, emails, and packing slips. This extends the brand experience beyond the initial purchase interaction. Easyship primarily focuses on providing the cheapest label and fastest logistics without emphasizing branding tools. ShipStation also offers a branded returns portal, enhancing the customer service experience. Investing in ShipStation helps maintain a professional, consistent brand identity.
Our Verdict
The core comparison between Easyship and ShipStation pits massive global savings against trusted reliability. For most growing businesses, ShipStation offers the necessary stability for daily operations. Easyship makes bold savings promises but its operational execution is frequently criticized by users. Easyship’s superpower is its extraordinary global reach and discounted rates. It connects to over 550 international carriers, promising savings of up to 91%. If complex international duties and taxes must be clearly displayed at checkout, Easyship is uniquely positioned. Their permanent Free plan offers a low-risk entry into global shipping. ShipStation excels at being a reliable, high-volume, multi-channel processing hub. ShipStation ties together orders from 400+ integrations using a single login. Its powerful automation rules support batch printing up to 500 labels at once, maximizing speed. ShipStation provides consistent, stable, and proven performance when scaling rapidly. Operational consistency is the ultimate deciding factor here. Easyship's frequently reported issues with bugs, flawed integrations, and support can severely damage customer experience. ShipStation offers the peace of mind required for automated, high-volume environments. ShipStation's clear pricing models also simplify business budgeting. Final Verdict: Pick ShipStation if you seek trusted stability, excellent multi-channel support, and high rate savings. Only choose Easyship if 550+ carrier options and integrated duty calculation are absolute, non-negotiable requirements for your business.
Frequently Asked Questions
Which is better for small teams: Easyship or ShipStation?
Easyship’s permanent Free plan is strong for solo entrepreneurs needing discounted global rates. However, ShipStation offers proven reliability and a 30-day free trial on its paid plans. For stability, ShipStation is the safer bet, even for small teams. Both offer permanent free options to get started.
Does Easyship have multi-channel management like ShipStation?
Easyship connects seamlessly to 60+ native e-commerce platforms and syncs orders automatically. ShipStation is engineered for broader multi-channel complexity with 400+ total integrations. ShipStation is superior if you sell across many specialized marketplaces.
Is ShipStation worth the extra cost over Easyship?
Yes, for reliability and operational continuity, ShipStation is usually worth the investment. Easyship's paid plan prices are private, but its low 1.5 review rating suggests high hidden costs in operational failure. ShipStation's stability ensures consistently faster fulfillment and reduces mistakes.
Which tool is best for complex international shipping needs?
Easyship is specifically designed for international complexity and is the winner here. It offers 550+ carrier options and displays accurate duties/taxes at checkout. ShipStation focuses less on integrated landed cost calculations for global sales.
Is the customer support better with Easyship or ShipStation?
ShipStation has dramatically better user-reported support and offers phone contact on higher tiers. Easyship users widely report support is unresponsive, unhelpful, and difficult to reach. Customer experience is a major risk factor with Easyship.
Can both Easyship and ShipStation save me money on postage?
Yes, both offer substantial discounts on shipping rates, up to 91% for Easyship and up to 90% for ShipStation. Easyship’s savings apply globally across 550+ carriers. ShipStation secures excellent rates primarily through major domestic partners.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.