Easyship vs ShippingEasy
Easyship and ShippingEasy both promise massive shipping savings and powerful automation for merchants. Easyship is focused on complex global logistics and huge carrier access. ShippingEasy dominates domestic USPS discounts and offers built-in marketing tools. Your choice depends heavily on your primary shipping destination and volume needs.
Great savings potential, unreliable operations.
We analyzed Easyship’s strong promise of savings against significant user reports of operational failure. Recurring themes include disputed charges, broken integrations, and severely unresponsive support. Overall, we advise caution due to widespread reliability concerns.
Pros
- Permanent free plan is available for basic shipping needs.
- Advertised savings up to 91% on major carriers.
- Access to rates from over 550 global carriers.
- Deep integrations with 60+ major e-commerce platforms.
Cons
- Frequent, unexpected charges for disputed dimensions/weights.
- Widespread reports of extremely poor and unresponsive customer support.
- Integrations (Shopify, WooCommerce) reported as frequently flawed.
- High incidence of lost packages and failed collection pickups.
Great Rates, Questionable Reliability.
We find ShippingEasy provides impressive carrier discounts and a generous free plan, making it financially attractive for small businesses. However, external feedback reveals critical deficiencies in support responsiveness and system reliability, which overshadow the platform's core benefits.
Pros
- Access to the industry's lowest USPS and heavily discounted UPS rates.
- The Starter plan is completely free for up to 25 shipments monthly.
- Powerful automation features consolidate orders from multiple stores quickly.
- Generous 30-day free trial allows risk-free testing of the paid tiers.
Cons
- Customer support is frequently reported as unresponsive across multiple channels.
- Some users experience technical flaws that lock them out of the account system.
- Reports cite difficulty obtaining credits or refunds for canceled labels.
- Users report unexpected charges from carrier adjustments (e.g., UPS).
AboutEasyship
Easyship is a powerful, low-effort shipping solution built specifically for eCommerce stores. You can seamlessly connect your existing online shop or marketplace in minutes. The platform lets you instantly compare options from over 550 carriers, including major services like USPS, UPS, and FedEx. It’s designed to provide you with consistent discounts and immediate efficiency improvements. 💡
AboutShippingEasy
ShippingEasy provides a robust and easy-to-use platform specifically designed for merchants who sell products online. Whether you sell on your own website, through a marketplace, or in multiple places, this solution works for you. It automatically imports all your orders, putting everything in one centralized location so you can streamline your workflow.
Because the platform is built for ease—it's in the name!—you can ship faster and cheaper. This allows merchants like you to reclaim time and invest back into growing your business. Plus, ShippingEasy provides expert, unlimited support right from the start. ✅
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Pricing Model & Value
Easyship uses feature-based tiers; ShippingEasy is strictly tiered by monthly shipment volume.
Easyship offers a permanent Free plan, but prices for Plus and Premier tiers are not stated. Paid Easyship tiers unlock complex global features like duty display at checkout. ShippingEasy’s pricing is transparent, starting at $19.99 for up to 200 shipments. The generous ShippingEasy Starter plan is free for up to 25 shipments per month. ShippingEasy focuses value on high USPS discounts for predictable monthly costs.
Global Shipping Tools
Easyship is built for complex international shipping; ShippingEasy focuses primarily on US domestic carriers.
Easyship accesses rates from over 550 global carriers, offering unparalleled international reach. The Premier plan allows Easyship users to display VAT and duties at checkout. ShippingEasy heavily specializes in securing the absolute lowest USPS rates for domestic shipments. ShippingEasy offers discounted UPS, but lacks the deep international toolset of Easyship. Choose Easyship if complicated global logistics are the core of your business.
Customer Marketing
ShippingEasy includes built-in tools to boost sales; Easyship focuses only on label generation.
ShippingEasy includes a Customer Marketing tool starting with the Growth plan. This tool facilitates automated and promotional emails to past customers. These emails help ShippingEasy users garner crucial reviews and encourage repeat business. Easyship currently does not advertise any similar post-purchase customer marketing features. ShippingEasy helps you maximize sales beyond label printing.
Carrier Rate Access
Easyship offers access to 550+ carriers globally; ShippingEasy emphasizes deep discounts with USPS and UPS.
Easyship provides incredible breadth, comparing over 550 global carriers for fast routing optimization. They promise savings up to 91% on shipping labels across these diverse partners. ShippingEasy secures the lowest possible USPS rates and offers seriously discounted UPS options. Easyship is better if you want maximum carrier *choice* for every single shipment. ShippingEasy is best if you just need the lowest *domestic* rate.
Free Plan Utility
Easyship’s Free plan is volume-unlimited; ShippingEasy’s Free plan is capped at 25 monthly shipments.
The Easyship Free plan gives users core features and discounted rates without any stated volume restrictions. ShippingEasy is very useful, offering discounted rates up to 25 shipments monthly for free. Once you ship 26 packages, you must transition to a paid ShippingEasy Growth plan. Easyship offers better long-term potential for low-volume users who may fluctuate slightly in volume.
Setup and Onboarding
ShippingEasy provides unlimited expert setup help for all paid users; Easyship reserves onboarding for Enterprise clients.
ShippingEasy actively promotes unlimited expert help and setup assistance for paid subscribers. This ensures smooth configuration and integration alignment for ShippingEasy users. Easyship advertises setup as simple but only guarantees personalized onboarding on the expensive Enterprise plan. Standard Easyship users rely on self-setup, which reviews suggest can lead to flaws. ShippingEasy holds your hand more effectively during setup.
Operational Reliability
Both tools have support problems, but ShippingEasy has significantly better overall user satisfaction.
Easyship receives critical user feedback (1.5 rating), highlighting frequent unexpected charges and poor support responsiveness. ShippingEasy (3.1 rating) faces similar support issues, but users widely praise their core carrier discounts. Easyship’s core operational reliability, including managing claims, is heavily criticized. ShippingEasy appears more reliable on key feature execution for daily fulfillment.
Automatic Label Printing
ShippingEasy offers ConnectEasy for automatic printing; Easyship does not explicitly advertise a comparable tool.
ShippingEasy includes ConnectEasy free with all plans, simplifying the final label printing step substantially. ConnectEasy automatically sends labels directly to your designated printer. Easyship focuses on label generation speed, but ConnectEasy is a huge automation win for ShippingEasy users. This automation feature streamlines the final step for a much faster workflow.
Our Verdict
This comparison reveals a clear divide based on your primary shipping needs and risk tolerance. For most US-based merchants, ShippingEasy is the safer, more dependable choice. Easyship focuses heavily on global capability, but its user reviews signal serious operational reliability issues. ShippingEasy offers transparent, volume-based pricing, starting with a 30-day paid plans trial. Easyship’s superpower is its incredible global reach, comparing 550+ carrier rates instantly. If you ship frequently to complex international destinations, Easyship's duty calculation feature is invaluable. However, repeatedly reported unexpected charges make relying on Easyship extremely risky. The extremely low user satisfaction score for Easyship should necessitate extreme caution. ShippingEasy dominates the domestic market with guaranteed lowest USPS rates and discounted UPS options. It also provides fantastic automation tools like ConnectEasy for free label printing. ShippingEasy includes essential customer marketing features to help boost repeat sales. This makes ShippingEasy a more complete system for business growth and retention. The deciding factor is reliability versus international complexity. If you absolutely require the ability to calculate global duties, choose Easyship. For dependable service, superior domestic rates, and safer operations, ShippingEasy is the clear winner here. Start with the free Starter plan from ShippingEasy to see the instant, reliable savings.
Frequently Asked Questions
Which is better for small teams: Easyship or ShippingEasy?
ShippingEasy offers a generous free Starter plan perfect for small teams under 25 monthly shipments. Easyship’s Free plan is also permanent with no stated volume limits. However, ShippingEasy provides expert setup help for its low-cost paid tiers.
Does Easyship have customer marketing features like ShippingEasy?
No, Easyship focuses on label generation and complex logistics like duty calculation. ShippingEasy includes a Customer Marketing tool starting on its Growth plan. This allows ShippingEasy users to send promotional emails and solicit reviews.
Is ShippingEasy worth the extra cost over Easyship’s undisclosed paid plans?
ShippingEasy provides clearly stated, volume-based costs starting at $19.99/month, offering transparent value. Easyship paid prices are not public, and many users report unexpected, disputed fees later. ShippingEasy generally offers better operational reliability for its cost.
Which platform has better access to international carriers?
Easyship provides unparalleled global reach, instantly comparing over 550 carriers worldwide for options. ShippingEasy focuses primarily on North American carriers with deep discounted USPS and UPS rates. If you ship to obscure international locations, Easyship is the better choice for reach.
Can I link my existing carrier accounts to both Easyship and ShippingEasy?
Yes, you can link your own carrier accounts to Easyship starting with the Plus plan. ShippingEasy also allows linking but may charge an additional fee on the free Starter plan. Both systems accommodate personalized carrier contracts.
Why are user reviews so low for Easyship?
Easyship users frequently complain about unanticipated fees charged after packages ship. These often stem from disputed weights or dimensions, according to user reports. Easyship’s customer support is also widely criticized as being extremely unresponsive.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.