AfterShip Shipping vs Easyship
Users often compare AfterShip Shipping and Easyship for cost savings and global reach. Easyship offers wider carrier access but AfterShip specializes in deep API automation. Both promise efficiency but struggle with customer support and billing accuracy.
Robust multi-carrier portal, unreliable support.
We recognize AfterShip Shipping offers robust multi-carrier integration, enabling strong fulfillment automation and effective rate shopping across 132 services. However, we found reliable execution is undermined by severely inconsistent support response times and recurring critical billing errors reported by multiple users. Overall, we recommend caution due to significant operational risks posed by the lack of reliable customer service and data accuracy.
Pros
- Access to over 132 carriers through a single, quick integration.
- Powerful rate shopping compares rates across services in real-time.
- Platform supports a high rate of fulfillment automation (up to 80%).
- The application is generally easy for users to navigate and understand.
Cons
- Customer support is inconsistent and can take a month or more for simple replies.
- Frequent issues reported regarding inaccurate or inconsistent tracking and delivery status.
- Users report being charged after cancelling accounts or having difficulty unsubscribing.
- Support agents often fail to read contextual history within existing threads.
Great savings potential, unreliable operations.
We analyzed Easyship’s strong promise of savings against significant user reports of operational failure. Recurring themes include disputed charges, broken integrations, and severely unresponsive support. Overall, we advise caution due to widespread reliability concerns.
Pros
- Permanent free plan is available for basic shipping needs.
- Advertised savings up to 91% on major carriers.
- Access to rates from over 550 global carriers.
- Deep integrations with 60+ major e-commerce platforms.
Cons
- Frequent, unexpected charges for disputed dimensions/weights.
- Widespread reports of extremely poor and unresponsive customer support.
- Integrations (Shopify, WooCommerce) reported as frequently flawed.
- High incidence of lost packages and failed collection pickups.
AboutAfterShip Shipping
AfterShip Shipping is a multi-carrier shipping management platform designed to simplify eCommerce fulfillment operations. It's built for brands expanding globally who need agile carrier integrations without draining IT resources.
This single portal unites access to over 132 carriers via one integration. You can easily plug it into your current tech stack for effective label printing and management.
By connecting your own carrier accounts, you start shipping in minutes, not hours, while enjoying your existing negotiated rates. It truly streamlines core needs and helps shorten fulfillment lead times.
AboutEasyship
Easyship is a powerful, low-effort shipping solution built specifically for eCommerce stores. You can seamlessly connect your existing online shop or marketplace in minutes. The platform lets you instantly compare options from over 550 carriers, including major services like USPS, UPS, and FedEx. It’s designed to provide you with consistent discounts and immediate efficiency improvements. 💡
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Carrier Selection & Reach
Easyship connects to significantly more carriers globally than AfterShip Shipping.
AfterShip Shipping offers integration with 129 global carriers via one single API. This is great for fast deployment and simplifying fulfillment operations greatly. Easyship boasts access to over 550 global carriers for maximum rate comparison. This massive network gives Easyship users unparalleled selection power for every package. While both offer massive savings, Easyship gives far wider choice in carrier comparison. Choose Easyship if maximum flexibility and carrier comparison is your top priority.
API and Automation
AfterShip Shipping focuses heavily on deep technical API access for custom scaling.
AfterShip Shipping offers advanced APIs starting at the Pro tier (24k labels/year). These include dedicated APIs for rates, labels, and critical address validation for high accuracy. Easyship focuses more on quick setup and streamlining existing processes for faster shipping. While Easyship auto-syncs orders, AfterShip offers deeper, engineer-focused API tools. If custom integration into your existing systems is key, AfterShip Shipping is the preferred tool.
Pricing Transparency
AfterShip Shipping clearly publishes its subscription costs; Easyship hides them.
AfterShip Shipping clearly lists its subscription prices from $0 to $69 per month, excluding custom enterprise rates. This upfront breakdown offers clear cost projection for small to mid-sized users. Easyship only advertises its permanent Free plan, hiding the subscription costs for Plus and Premier tiers. While both charge for postage, AfterShip Shipping wins on making its software costs transparent. Users must contact Easyship sales to understand the full subscription cost structure.
International Shipping
Easyship excels at transparent international duties display, critical for customer confidence.
AfterShip Shipping simplifies global trade by automatically generating essential commercial invoices. It populates all necessary customs data for paperwork compliance instantly. Easyship’s Premier plan allows displaying VAT, taxes, and duties right at checkout. Easyship also leverages a global 3PL network tailored for large scale distribution (Enterprise). Easyship provides a better customer experience for international buyers by showing fully landed costs upfront.
Enterprise Volume Capacity
AfterShip Shipping’s Enterprise plan supports significantly higher annual shipment volumes.
AfterShip Shipping targets Enterprise clients needing 300,000+ labels per year minimum. This high volume capacity supports massive global logistics operations effectively. Easyship guarantees volume up to 5,000 shipments monthly, which is 60,000 labels annually. AfterShip Shipping is built for massive global scale, whereas Easyship suits large, scaling SMEs. If you are aiming for over 100,000 shipments yearly, AfterShip Shipping provides the necessary guaranteed infrastructure.
Customer Support Quality
Both platforms face widespread, severe user complaints regarding unresponsive customer support teams.
AfterShip Shipping is criticized for slow, unhelpful support and frequently ignoring ticket context. Users report needing to purchase expensive paid tiers ($200 minimum) for guaranteed fast responses. Easyship users complain support is difficult to reach when major issues arise. Easyship does offer 24/7 phone support on its highest paid-tier, Premier. Due to universally poor sentiment regarding reliability and service, this comparison is a tie.
Free Plan Generosity
Easyship offers a permanent, risk-free plan; AfterShip Shipping restricts the free plan severely.
AfterShip Shipping's Free plan limits users to only 10 total labels per year. This tier is only functional for basic evaluation purposes. Easyship offers a permanent Free plan that includes core shipping features and discounted rates. Easyship wins because it allows businesses to achieve genuine cost savings right away. You can utilize discounted rates without a long-term commitment or using a credit card.
User Experience Focus
AfterShip prioritizes technical integration; Easyship focuses on immediate savings and ease of use.
AfterShip Shipping is ideal for development teams that need robust APIs for a custom automated workflow. Its strength lies in engineering flexibility for high-volume processes. Easyship focuses on remarkably quick setup (under three minutes) and instant ROI through high carrier discounts. Easyship also offers a mobile app for managing shipping on the go. Easyship is generally easier for merchants who prioritize speed and savings over custom automation depth.
Our Verdict
Deciding between AfterShip Shipping and Easyship means choosing your operational priority. Both promising platforms face serious user critique regarding support and pricing accuracy. AfterShip Shipping caters to massive scale and deep technical control. Easyship focuses on breadth, offering wider carrier access and better international checkout tools. AfterShip Shipping is the clear choice for high-volume enterprises. Its Enterprise plan supports 300,000+ labels annually, far exceeding Easyship’s guaranteed volume. Engineers will love the powerful Labels, Rates, and Validation APIs offered by AfterShip Shipping. AfterShip Shipping also clearly publishes its subscription tiers, offering helpful pricing transparency. Easyship dominates in carrier coverage and global consumer features. It connects to over 550 carriers, enabling maximum cost savings up to 91%. Easyship is perfect if you need to show precise taxes and duties to international customers right at checkout. Its permanent Free plan is also much more useful than the limited option from AfterShip Shipping. The deciding factor is whether you seek maximum technical depth or maximum savings reach. If you need deep automation for over 100k shipments, choose AfterShip Shipping. If transparent international pricing and a huge carrier choice matter most, Easyship is your platform. Be cautious regarding customer support on either platform.
Frequently Asked Questions
Does AfterShip Shipping or Easyship offer better access to discounted shipping rates?
Easyship advertises savings up to 91% across its 550+ carrier network. AfterShip Shipping offers up to 90% savings, primarily through its strong integrated USPS partnership. Both tools offer deep cost reductions for business users. Easyship wins due to its broader advertised discount reach.
Which platform is better suited for high-volume enterprise operations?
AfterShip Shipping is built for higher volume scaling needs explicitly. Its Enterprise plan handles 300,000 or more labels yearly. Easyship guarantees up to 60,000 yearly shipments (5,000 monthly) in its Enterprise plan.
Can I show taxes and duties to international customers at checkout using these tools?
Easyship handles this crucial feature starting in its Premier plan tier. AfterShip Shipping focuses on generating necessary commercial invoices for compliance. For upfront pricing transparency to customers, Easyship holds the advantage here.
Which platform is more transparent about its subscription pricing structure?
AfterShip Shipping publishes clear monthly subscription prices up to $69 per month. Easyship keeps the subscription fees for its Plus and Premier plans hidden from the public. AfterShip Shipping offers better transparency for small to mid-sized users deciding their budget.
Which offers more features for deep technical users and automation specialists?
AfterShip Shipping provides powerful dedicated APIs for rates, labels, and address validation. These tools enable complex custom integration for engineers managing logistics. Easyship focuses more on quick setup and general operational efficiency streamlining.
Why do both AfterShip Shipping and Easyship have such poor user reviews on Trustpilot?
Users frequently cite unresponsive customer support as a major problem for both platforms. Easyship users specifically report numerous unexpected charges and denied insurance claims. AfterShip Shipping users flag unreliable tracking data frequently as a failure point.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.