Users may communicate with clients and collaborate on projects using the CometChat live chat platform. CometChat is deployable on-premises and in the cloud, since it was created using an API and Chat SDK.
Customer support
9.1
Value for money
9.5
Ease of use
9.1
Features
9.3
Pros
Human moderation
Sentiment analysis
Thumbnail generation
Online presence indicators
Collaborative whiteboard
Custom structured messages
Easily share files &
multimedia
Ready-to-use extensions
Compatibility of the app
Cons
The startup plan does not include all the features
Are you looking for chat software to help you improve customer communication? If so, then CometChat might be the best solution for you. This powerful communication platform allows businesses to communicate with their clients and employees in real-time. With CometChat, businesses can easily create chat rooms, send messages, and create voice and video calls.
In this review blog post, we’ll discuss what CometChat is and how it compares to other communication platforms available on the online market. We will also show you the pros, cons, and key features of CometChat and see how it can benefit your business. If you want to learn everything about CometChat, keep reading this guide.
Read further to learn more about CometChat, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.
Click on “open” if you want to see exactly what we will talk about in the rest of this article.
CometChat is one of the best cPaaS that enables users to communicate with each other in real time without any roadblocks. It is a popular chat service used by many online businesses and organizations. CometChat has many gateways that make it an ideal chat service for online communication.
But some of the main ones include real-time language translation, access model, multiple extensions, screen and file sharing, last-seen notifications, typing indicators, and WebRTC. Anyone may use CometChat’s simple interface and super-easy usability without any training. CometChat also offers a wide range of emoticons and other visual effects that can be used to express oneself. With WordPress site or Buddypress, this online tool works easily, and the business models should manage all of their events or communication services.
In this digital age, businesses and brands are constantly searching for new ways to engage with their audience and build brand awareness, and for them, CometChat is one of the perfect solutions. Users can easily switch from text chatting to a video chatting interface with just a few clicks. It also offers some additional services that users can benefit from, like blocking or unblocking emails, broadcast messages, earlier messages, live customer support, and many more.
CometChat allows people to create new APIs or add multiple plugins on a single dashboard. Whether you are using this on video conferencing, dating websites, or product offerings, this solution is perfect because it offers rich features, different programming languages, and multiple ways of communication that can really stand out your business from the rest.
CometChat specifications
Features
A Complete Solution for Every Use Case / AI-Powered Moderation / All Extensions / Dating / In-App Chat & Messaging
Best suited for
Freelancers, Small businesses, Mid size businesses, Large enterprises
CometChat offers four types of plans that users can choose from. The first one includes a startup plan, which costs $149 per month. Another is the Growth plan which costs $399 per month. Scale plan, which costs $749 per month.
The final one is the Enterprise plan, which has custom pricing. People can also select the free plan so they can check all the features before buying the paid subscription plan.
Not every platform offers all the features that you might need, like video calling, AI moderation, or even a marketplace, because they’re not all created equal. CometChat is different. It offers a complete solution for every use case with essential features for building engagement on your platform.
With CometChat, you can create your own social community where people can connect with like-minded individuals, build a marketplace to facilitate transactions between buyers and sellers, or even create a dating app that rivals Tinder in terms of engagement and retention. And if you need something more specialized, like live streaming or video calling, CometChat has you covered there too.
It also offers Edu-Tech features that let you connect mentors with mentees or teachers with their classes so that everyone can benefit from the wealth of knowledge available. If you are looking for an all-in-one solution that offers everything you need to engage your users, then CometChat is the right choice for you. With the CometChat app, there is everything that you need in order to make your business or personal life much easier and more fun.
All Extensions
CometChat is one of the best live chat software with excellent features. The company behind it is innovative, always coming up with new ways to improve the user experience. One thing that makes CometChat so great is its number of extensions available. There are extensions for push notifications, in-flight message moderation, and even a way to build your own extensions using hooks which means CometChat is always adapting and growing.
CometChat is made to help you build rapidly with thoughtfully created and rigorously tested SDKs for all the major technologies, like React, React Native, Swift, Kotlin, PHP/Laravel, and numerous others. It also offers documentation that is easy to follow, with in-depth tutorials and demo apps on every platform. The company also provides comprehensive example code on GitHub, which makes it easier for developers to get started.
These excellently designed SDKs are also available for mobile devices like iOS or Android that can be used to create a cross-platform chat experience. To add these extensions, you don’t need any technical knowledge because there are pre-builtin.
Best In-App Chat & Messaging
The most important part of any internet chat app is the ability for users to communicate with each other because that’s what keeps them coming back. CometChat makes it easy to add in-app chat and messages to your app with all the features you need, like 1-on-1 chat, group chat, typing indicators, read receipts, media sharing, and more.
And suppose you want to go to the next level without a long time. In that case, you can use the extension framework to add more features like email notifications, translation, and more to make your app’s chat and messaging experience truly unique. CometChat is the clear choice for a good chat solution because it comes with all the features your users have come to expect. With CometChat, you don’t need to be concerned about the privacies because all chat data is 100% encrypted and secure.
Dating
CometChat also offers you a dating platform along with your chat application, which helps keep your users engaged. With the help of CometChat’s dating feature, you can let your users find their perfect match and encourage them to come back to your chat application. You can offer HD video chat to your users and also take control of your application by monetizing features like typing indicators, video chat, and many more so that you can generate revenue from your chat application.
You can also add emojis, stickers, reactions, and images to make your chat application more user-friendly and engaging. It offers everything that a user needs to have an enjoyable chat experience. Its API is also very easy to use, so you can effortlessly integrate it into your mobile or web application without any hassle, saving you a lot of time and effort. For the support team’s healthcare, it also offers monetization features that can be used to add external social networks.
AI-Powered Moderation
One of the main reasons for failure events is objectable content, which can be challenging for some individuals. But dont worry because CometChat has a built-in AI-powered moderation and spam detection feature that you can use to automatically filter out spam and offensive content from your chat rooms. You can use the moderation feature on all the public and private rooms and channels without any complications to access control on everything.
You can also set up moderation on a scale from 0 to 5, which can be really helpful in making successful events. In simple words, the higher the level of moderation you set, the more content is filtered out. The moderation feature ensures that the chat is suitable for all your users. In reality, the moderation feature lets you completely control what your users discuss in their chat rooms. If you want to make stunning events without any profanity or objectable content, then CometChat is the best solution for you.
If you are looking for a straightforward and effective way to improve your customer communication, then CometChat is the perfect solution for you. This idiomatic SDK offers you everything you need to take your business to the next level from new competitors, like Live Streaming and Events, WordPress products compatibility, different frameworks, chat integrations, and much more.
As an all-in-one chat tool, it allows users to collaborate more efficiently, connect with customers, and increase their sales. It also offers other features, such as creating your own rooms and channels, advanced analytics, AI-powered moderation, and more. You must subscribe to a CometChat plan to get more leads by making your own online chat community.
