Otter.ai: Capture, collaborate, and connect through AI-powered transcription and meeting notes in real-time.
Otter.ai revolutionizes note-taking by offering real-time transcription, seamless integration with major meeting platforms, and collaborative features that enhance productivity. Its ability to capture, organize, and search through meeting content effortlessly makes it an indispensable tool for professionals looking to maximize their time and focus on what truly matters—engaging in meaningful conversations and driving actionable outcomes from their meetings.
Dive into the world of Otter.ai, where every word counts and no idea gets left behind. Our in-depth review peels back the layers of this cutting-edge transcription tool, revealing a treasure trove of features that promise to transform your meetings into well-oiled machines of productivity.
From AI-powered note-taking to collaborative gems, Otter.ai is more than just software—it’s your next meeting’s game-changer. Ready to turn talk into action? Keep reading and unlock the full potential of your conversations.
Read further to learn more about Otter.ai, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.
Click on “open” if you want to see exactly what we will talk about in the rest of this article.
Otter.ai is an AI-powered tool that provides real-time transcription and voice meeting notes. It’s designed to enhance productivity in meetings by recording audio, writing notes, capturing action items, and generating summaries automatically.
Users can collaborate on the live transcript, add comments, highlight key points, and assign action items. Otter.ai can connect to Google or Microsoft calendars to join and record meetings on platforms like Zoom, Microsoft Teams, and Google Meet.
It also offers a feature called OtterPilot for Sales, which extracts insights, writes follow-up emails, and integrates with Salesforce.
The service is tailored for various user groups, including businesses, sales teams, educational institutions, and individuals, offering different functionalities to suit each sector’s needs.
Otter.ai specifications
Features
Data Import / Google meet integration / Keyword Search / Share with Your Team / Support All Android and iOS Devices / Transcribe Live and Past Meetings / Transcribe audio into text / Transcription / Zoom integration
Best suited for
Individuals, Freelancers, Small businesses, Mid size businesses, Large enterprises
Otter.ai offers a free Basic plan for those looking to try out its features, which includes a limited amount of transcription minutes and file imports. For more robust needs, the Pro plan at $10 per month provides additional transcription minutes, team collaboration features, and more file imports.
The Business plan, at $20 per month, expands on this with even more minutes, admin controls, and the ability to join multiple meetings simultaneously. For large organizations, the Enterprise plan offers tailored solutions with advanced security and administrative features.
Each step up in the plans brings more functionality and support to help teams of all sizes capture and share their conversations effectively.
AI meeting assistant for real-time recording and transcription.
Otter AI Chat for live interaction with Otter and teammates.
Integration with Zoom, MS Teams, and Google Meet for automatic note-taking.
300 monthly transcription minutes, 30 minutes per conversation.
Import and transcribe 3 audio or video files lifetime.
Pro ($10 USD per user/month, billed annually)
All features in Basic.
Workspace for adding teammates.
Team features like shared custom vocabulary, speaker tagging, and action items.
Advanced search, export, and playback options.
1200 monthly transcription minutes, 90 minutes per conversation.
Import and transcribe 10 audio or video files per month.
Business ($20 USD per user/month, billed annually)
All features in Pro.
Admin features including usage analytics and prioritized support.
Join up to 3 concurrent virtual meetings for note-taking.
6000 monthly transcription minutes, 4 hours per conversation.
Import and transcribe an unlimited number of audio or video files.
Enterprise (Custom pricing)
All features in Business.
Single Sign-On (SSO) and organization-wide deployment.
Domain capture and advanced security and compliance controls.
OtterPilot™ for Sales to extract insights and integrate with Salesforce.
Each plan comes with a set of features that cater to various needs, from basic transcription to comprehensive team management and advanced security options.
Otter.ai offers a comprehensive suite of features designed to enhance the productivity of individuals and teams during meetings and collaborative sessions.
From seamless cross-platform accessibility and real-time transcription to advanced search capabilities and secure sharing options, Otter.ai is engineered to streamline the process of capturing, organizing, and reviewing spoken information.
With innovative tools like speaker identification, custom vocabulary learning, and live captions, along with robust admin controls and analytics, Otter.ai is transforming the way we interact with meeting content, making it more accessible, actionable, and secure for everyone involved.
Otter for iOS, Android, Web
Otter.ai is accessible across multiple platforms, allowing users to manage their meeting notes and transcriptions on iOS, Android, and web browsers, ensuring seamless synchronization and accessibility across devices.
Playback Control
Users can replay their meetings with synchronized audio and text. Playback speed control enhances the review process, making it easier to go through recordings at a comfortable pace.
Share via Groups and Links
Meeting notes can be shared with others through groups or shareable links, facilitating collaboration and information dissemination among team members or external parties.
Otter Assistant for Zoom, Microsoft Teams, Google Meet
Otter Assistant integrates with popular video conferencing tools to provide real-time transcription and note-taking, streamlining the process of capturing important discussion points.
Edit Text, Speakers, and Time Codes
After a meeting, users can edit the transcription text, identify and name speakers, and adjust time codes for accuracy and clarity.
Speaker Name Identification
The software can identify and label different speakers in a meeting, making it easier to follow conversations and attribute statements correctly.
Import Pre-recorded Audio/Video Files
Otter.ai allows the import of pre-recorded audio and video files for transcription, expanding its utility beyond live meetings.
Search Notes by Keyword, Speaker, Date
An advanced search function enables users to find specific notes by keyword, speaker identification, or date, streamlining the retrieval of information.
Summary Keywords and Word Clouds
The software generates summary keywords and word clouds to quickly identify the main topics and themes discussed in a meeting.
Highlight
Key points in the transcript can be highlighted for emphasis or later reference, aiding in the review and study of meeting contents.
My Agenda
This feature organizes upcoming meetings and agendas in one place, helping users prepare and manage their schedules effectively.
Team Vocab and Speakers
Teams can customize their vocabulary and speaker names, which Otter.ai will learn to recognize for more accurate transcriptions.
Live Captions for Zoom and Google Meet
Otter.ai provides live captions during Zoom and Google Meet calls, enhancing accessibility and understanding in real-time.
Sync from Zoom and Dropbox
Recordings from Zoom and files from Dropbox can be synchronized with Otter.ai for automatic transcription and note-taking.
The software integrates with popular platforms like Zoom, Teams, and Google Meet, making it a versatile choice for various users. However, the free plan has limited transcription minutes, which may not be sufficient for heavy users.
While the software is praised for its speaker identification and keyword extraction, some users may find the transcription accuracy less reliable in noisy environments or with heavy accents, requiring manual corrections.
Overall, Otter.ai is a powerful ally for managing meetings efficiently, but users should be aware of its limitations in transcription accuracy and the minute allocation in the free version.
Pros
Versatile Platform Support: Otter.ai is accessible on iOS, Android, and web, making it highly versatile for users on different devices.
Real-Time Transcription: The software provides real-time transcription, which is invaluable for accessibility and for those who want to review meetings immediately.
Collaborative Tools: Features like shared custom vocabulary and the ability to assign action items enhance teamwork and productivity.
Integration with Popular Services: Otter.ai integrates with services like Zoom, Google Meet, and Microsoft Teams, streamlining the note-taking process during virtual meetings.
Cons
Limited Free Plan: The free Basic plan has a cap on transcription minutes and file imports, which might be restrictive for heavy users.
No PayPal Support: As of the last update, Otter.ai does not accept PayPal, which could be a drawback for users preferring this payment method.
Transcription Accuracy: While AI transcription is powerful, it may not be perfect, especially with complex jargon or in noisy environments.
Concurrent Meeting Limit: The limit on the number of concurrent meetings Otter.ai can join for note-taking might be a limitation for larger teams or enterprises.
