Is the $99 Single License a one-time payment, or is it an annual fee?
The pricing is presented as a fixed $99 purchase for the Single License. The official site does not explicitly state if this is a lifetime license or an annual subscription. It is listed solely as a one-time price.
Are there any higher-tier plans or agency licenses available for multiple domains?
The current pricing structure only displays the Single License option for $99. This license is limited to one domain. The website does not currently show any bulk, tiered, or agency-specific license purchasing options.
How do I request a refund if I decide TheDock isn't right for me?
You are fully protected by a money-back guarantee for 30 days after your purchase date. To initiate a refund or discuss your concerns, you should reach out to the specified contact email: connect@thedock.io.
How efficient is the support and response time if I have a complex issue?
The website provides the support email `connect@thedock.io` for all inquiries. However, there is no explicitly stated Service Level Agreement (SLA) or guaranteed response time for technical support cases.
Does TheDock require me to install or manage many external WordPress plugins?
No, TheDock aims to eliminate reliance on complex plugins and shortcodes for its core functionality. It focuses on powerful, no-code theme customization within a unified workflow.
Beyond Advanced Custom Fields (ACF), what other tools or services does TheDock integrate with?
The platform heavily integrates ACF for structured data management, and the system runs on the native WordPress application. Details regarding specific integrations with third-party tools, like source control or deployment services, are not explicitly stated.
How does the cloud workflow affect performance or speed?
The move to cloud-based theme development offers quick code changes and instant updates. This eliminates the lengthy processes associated with configuring local environments and difficult deployment routines.
What is the primary benefit of using REM units instead of pixels for sizing and typography?
The platform uses a responsive Global Base Size with REM units for sizing elements like typography and margins. This ensures cohesion and helps your layouts automatically adjust and maintain standardization across various screen sizes.
What are the limitations regarding storage, bandwidth, or usage quotas?
The license is restricted to usage on a single domain. Information regarding specific numerical quotas like storage limits, bandwidth usage, or requests per minute is not explicitly stated on the official site.
Does TheDock provide hosting for the websites I build?
The price includes the Single License but does not include hosting. The site mentions an optional 'License + Hosting' package, but pricing and details for that bundled service are not specified.
Who is the ideal user for the Single License product?
The Single License is best suited for designers, developers, or small agencies primarily focused on one WordPress project. It provides advanced tools for visual theme development without needing to write code.
Does TheDock streamline the creation of custom content structures?
Yes, TheDock features a visual editor that makes it easy to create new custom Post Types and Taxonomies. This helps you organize structured data efficiently.