How many devices can I protect with one PIA VPN subscription?
Unlimited devices per subscription.
Is there a free trial for PIA VPN?
Not explicitly stated on the official site. The 30-day money-back guarantee serves as a risk-free trial option.
What is the refund policy if I am not satisfied?
PIA offers a 30-day money-back guarantee; cancel within 30 days for a full refund by contacting 24/7 support.
What payment plans does PIA offer and how do they price?
Plans include a monthly option at $11.95, a 1-year plan with the first year billed at $39.95, and a longer 3-year plan. The 2-year plan is mentioned as a value, but the exact price isn’t clearly stated on the site.
Can I run PIA VPN on multiple devices?
Yes, you can protect unlimited devices with one subscription.
What devices and platforms are supported?
PIA has native apps for macOS, Windows, Linux, iOS, and Android, plus router and Smart TV support; there’s also a Chrome extension.
What security features does PIA offer?
PIA uses a strict no-logs policy, open-source apps, and strong encryption with options of 128-bit AES or 256-bit AES, using WireGuard or OpenVPN.
What is MACE and what does it do?
MACE blocks ads, trackers, and malware to improve privacy and security.
Does PIA offer a dedicated IP, and what is it good for?
Yes, Dedicated IP is an add-on that helps reduce CAPTCHAs and improves stability for sensitive activities like online banking.
Where can I get help and what languages are supported?
Support is 24/7 via email or chat, with English, French, German, and Romanian options. SLA details aren’t published.
Where are PIA’s servers located?
PIA operates NextGen servers in 91 countries with 10Gbps capacity.
How easy is onboarding and starting to use PIA?
Setup is quick: choose a plan, download the app, verify your account, and connect; Chromebook extension and Smart DNS options are available.
Who is PIA VPN best for?
Privacy-focused users who want strong no-logs protection, fast speeds, and the ability to cover many devices.