What devices can Norton Family be installed on for a child’s account?
Norton Family can be installed on Windows PCs (not in S mode), Android, and iOS. Mac is not supported for installations, and not all features are on every platform.
Is Norton Family included with Norton 360, and what does that mean for pricing?
Yes. Norton Family is included with Norton 360 Deluxe and Norton 360 Premium, so the parental controls come with those bundles.
What core Norton Family features help manage my child’s online activity?
Core features include Web Supervision, Time Supervision, and Search Supervision, with Video Supervision, App Supervision, Location Supervision, School Time, and detailed reports as well.
How does the trial work, and do I need to pay upfront?
There is a trial, but you must provide a payment method at sign-up and will be charged at the end if you don’t cancel.
What is Norton Family’s pricing, and how do renewals work?
The first year is $49.99. Renewal pricing is listed as MSRP per year and may be higher; subscriptions auto-renew unless canceled.
How can I cancel Norton Family and get a refund?
You can cancel and get a full refund within 14 days of initial purchase for monthly subscriptions, or within 60 days for annual subscriptions.
Can I manage Norton Family settings from my phone?
Yes. The Parent Mobile App for Android and iOS lets you stay in control when you’re away from a computer.
What kinds of alerts and reports will I receive?
You can receive monthly or weekly reports and email alerts for blocked sites; reports are also available in the Parent Portal.
Is Location Supervision available in all countries?
Location Supervision is not available in all countries. Check country compatibility in the support docs.
What is School Time and how does it assist with remote learning?
School Time helps manage the remote learning environment by keeping focus on schoolwork and reducing distractions; it works on Windows, Android, and iOS.
How does Norton Family integrate with other Norton products?
Norton Family is included with Norton 360 Deluxe and Norton 360 Premium, providing a single protection-and-control solution.
How do I set up Norton Family?
Install Norton Family on your child’s Windows, Android, or iOS devices; you can monitor and manage activities from Windows, Mac, iOS, and Android via the mobile apps or my.Norton.com.
Where can I get help if I need it?
For setup and support, visit Member Services & Support.
Are there regional or language limitations I should know about?
Not explicitly stated on the official site. Tip: Check country-specific pricing and availability pages.