What is Norton Computer Tune Up and what does it do?
Norton Computer Tune Up is a one-time service that restores like-new performance on a PC or Mac. A Norton-certified technician performs a multi-point inspection, optimizes settings, and provides a simple summary report. The service runs remotely, is available 24/7, and costs $49.99 per service.
How much does Norton Computer Tune Up cost, and how is billing handled?
It’s billed as a single-use service priced at $49.99 per service. It’s not a subscription, and you must redeem within 30 days of purchase.
How long does a Tune Up typically take?
Most repairs take about 35 minutes and include a summary report showing what was done.
Which operating systems and devices does it support?
It works on PC or Mac, with Windows 7/8/10/11 (all versions) or macOS 10.15 or later, and requires administrator-level access.
What specific improvements should I expect from a Tune Up?
It optimizes startup speed, clears memory, and removes unnecessary files to boost overall performance.
Do I need to prepare anything before the service?
Yes. You must provide administrator access to the PC or Mac so the technician can perform optimizations.
Who performs the service and how is it delivered?
Norton-certified technicians perform the service remotely, accessible 24/7.
Is this a one-time service or a subscription?
It’s a one-time, non-subscription service.
Will I receive a report after the Tune Up?
Yes, you’ll get an easy-to-understand summary report detailing the work performed.
Are there guarantees, SLAs, or support commitments?
Not explicitly stated on the official site.
Is there a refund or cancellation policy?
Not explicitly stated on the official site.
What about regional availability and language options?
Not explicitly stated on the official site.
Who is Norton Computer Tune Up best for?
Best for older PCs or Macs that feel slow and need a speed boost.
What happens if my device doesn't meet system requirements?
System requirements apply; some devices may not be eligible to receive the service.