What integrations does Fliki support, and is there API access?
Make and Zapier integrations are listed as Standard plan features; API access is available in the Enterprise plan.
How does Fliki handle data security and compliance?
Fliki is GDPR and CCPA compliant; enterprise offerings emphasize security and branding, but the site provides limited detail beyond that.
What are the usage limits and credits for each plan?
Free offers 5 minutes of credits per month; Standard provides 2160 minutes per year with videos up to 15 minutes; Premium offers 7200 minutes per year with videos up to 40 minutes; Enterprise quotas are custom. Credits are deducted by audio duration, and reprocessing may cost more credits.
How does billing work, and is there a refund policy?
Prices are listed in USD and billed monthly or yearly; you can cancel anytime via Account > Manage billing. The refund policy is not explicitly stated on the site.
Is there a free trial, and what does it include?
Yes, there is a free tier that lets you explore text-to-voice and text-to-video features with 5 minutes of credits per month; no credit card is required, but some advanced features may require a paid plan.
Is Fliki priced per seat or per usage?
Pricing is usage-based (credits/minutes) rather than per-seat; enterprise plans offer custom terms.
How easy is onboarding, and can I migrate existing content to Fliki?
Onboarding details aren’t explicitly stated on the official site; user reviews note smooth onboarding and good workflow integration.
What support options exist and is there an SLA?
Support is available via email and a dedicated customer support portal; no service-level agreement (SLA) is published on the site.
Which languages and voices does Fliki support?
Fliki supports over 80 languages in 100+ dialects with 1300+ ultra-realistic voices for text-to-speech.
Can I cancel anytime and how are refunds handled?
You can cancel anytime via Manage billing; the site does not publicly state refund terms.
Who is Fliki best suited for?
Fliki targets content creators, training teams, HR/internal communications, educators, and marketers seeking quick, branded videos.
Do outputs include a watermark, and can branding be removed?
Free and some lower-tier plans include a watermark; higher tiers remove watermarks according to the plan features.
Can I export videos, and what formats are supported?
Yes, you can export videos in formats like MP4.
What are the differences between Standard, Premium, and Enterprise plans?
Standard includes a large set of voices, up to 2160 annual minutes, and basic features; Premium adds longer video lengths, more voices, and additional capabilities; Enterprise offers custom quotas, API access, higher-touch support, and a dedicated account manager.
If I need more credits or higher quotas, what options exist?
Enterprise provides custom credits and higher quotas, plus invoiced billing and bulk discounts; you should contact sales for specifics.