How is Blueink pricing structured for different plans?
Standard, Business Pro, and Business Unlimited are priced per user per month; Enterprise is priced per envelope. Enterprise pricing is discussed with the sales team rather than listed publicly.
What are the envelope limits per plan?
Standard offers 10 envelopes per user per month, Business Pro offers 150, and Business Unlimited provides unlimited envelopes. Enterprise envelope limits are not explicitly stated on the official site.
Is there a free trial, and how does it work?
Yes, there is a 14-day risk-free trial with no payment info required and the option to cancel anytime during the trial. There is also a free Enterprise trial available by contacting sales.
Do I incur overage penalties if I exceed my envelope limit?
Not charged overage penalties; you can purchase additional capacity to accommodate higher usage.
What security and compliance standards does Blueink meet?
Blueink supports HIPAA, GDPR, and 21 CFR Part 11, uses encryption for data protection, and Enterprise plans include SOC 2 Type II as a feature.
What integrations and API options does Blueink offer?
Blueink provides simple integrations and a robust API, with examples like Nintex, Zapier, Power Automate, and Microsoft 365, plus a dedicated API success team.
How is customer support provided and is there an SLA?
Premium support is included with plans; the official site does not specify a formal SLA.
In what regions or languages is Blueink available?
Not explicitly stated on the official site.
Who should consider Blueink as the best fit?
Blueink is built for regulated industries such as government, healthcare, and education, and for enterprises seeking cost savings and robust API/integration capabilities.
Can I migrate from an existing e-signature solution to Blueink, and is migration help included?
Migration help and training are included as part of premium support to assist with onboarding.
What’s the difference between Business Unlimited and Enterprise?
Business Unlimited includes unlimited envelopes and templates plus teams and signing brands; Enterprise adds API access, custom reporting, unlimited users, bulk send, smart link forms, and a dedicated customer success team.
How does API Plans & Pricing differ from Platform Plans & Pricing?
API Plans & Pricing is tailored for developers needing signature integration, while Platform Plans & Pricing is for direct use of Blueink's eSignature platform.