How many integrations does AWeber offer, and can I add new ones if needed?
AWeber advertises 750+ integrations. The site does not detail how new integrations are added.
What security and data-processing terms should I review before migrating data to AWeber?
AWeber notes data processing terms in its Ecommerce section and Privacy Policy; Not all security details are spelled out on the site.
What are the Free Trial usage limits for Plus and Lite plans?
During the Free Trial, Plus allows 12x your subscriber count in emails per month. Lite allows 10x. If you exceed, the trial ends and your paid plan begins.
Is pricing per user or per usage?
The pricing shows 3 Users in the plan specs, but the site doesn't clearly explain per-seat versus per-usage pricing.
How does onboarding and migration work for a new AWeber account?
AWeber offers free migrations with a migration team. You provide your prior ESP login, and they guide you through the process. They limit viewing to what is necessary.
Does AWeber publish an SLA for support response times?
Support is advertised as 24/7 in-house support. The site does not publish a formal SLA.
What languages or regions does AWeber support?
Not explicitly stated on the official site.
How can I cancel and are refunds available?
Cancellation can be done in writing with no penalty. The site does not detail refunds or refund timing.
Who is AWeber best for?
Designed for small businesses and creators seeking simple, integrated email marketing and automation.
What does the Done For You onboarding include?
It includes a branded email template, two landing pages, one signup form configured, a welcome series, and a 1:1 setup call, plus 30 days of unlimited edits.
What happens to my data if I cancel?
Cancellation takes effect when the request is confirmed; the site does not specify data retention or deletion policies beyond that.
What ecommerce payments are supported and who processes them?
Stripe is the processor for Ecommerce; all payment data passes to Stripe and Stripe handles processing. AWeber charges a transaction fee.
What’s included in Plus vs Lite for landing pages and analytics?
Both plans include landing pages and a drag-and-drop email builder. Plus includes advanced analytics and reporting; Lite offers standard analytics.
How can I contact AWeber support?
AWeber offers 24/7 support via phone, live chat, or email with in-house specialists.
Where can I find official details on pricing and migration services?
Pricing details are on the Pricing page; migration details are on the Migration Services page.
Are there any regional or language options mentioned?
Not explicitly stated on the official site.