Coast vs Motive
Coast and Motive are both fleet management platforms, but they tackle the problem from different angles. Coast is a smart fuel card with tight controls, while Motive is an AI-powered operations suite. Your choice depends on whether you need simple expense control or a full operational overhaul.
Smart fuel card, real control.
We found Coast to be a strong, unified solution for fleet-based businesses tired of juggling separate fuel and expense cards. It delivers powerful controls and real-time tracking that can genuinely cut down on admin and prevent fraud. Overall, it's a compelling choice for teams ready to consolidate their spending into one efficient platform.
优点
- All-in-one card for fuel, field, and office expenses simplifies tracking.
- Strong custom controls and telematics integrations help prevent fuel fraud.
- Real-time spending visibility and alerts for immediate oversight.
- Competitive fuel rebates and discounts at 30,000+ stations.
缺点
- $4 monthly fee per active user can become significant for large teams.
- 2.5% fee on foreign transactions limits international use.
- Customer support responsiveness is inconsistent according to some users.
- Requires integrations with telematics/accounting software for maximum value.
强大的车队 AI，但合同令人担忧。
Motive 提供了一个高度复杂的、由 AI 驱动的平台，专注于车队效率和安全，这有行业认可和众多奖项作证。然而，我们必须极其谨慎，因为有大量关于掠夺性合同要求、自动续订和不存在的客户支持的报告。总的来说，我们看到了显著的运营益处，但也伴随着与长期财务承诺相关的严重风险。
优点
- 用于车队、安全和员工管理的统一 AI 驱动平台
- 被公认为车队管理技术的行业领导者
- 旨在实现关键运营自动化并获得卓越可见性的功能
- 设备和行车记录仪技术有时被认为是良好或可用的
缺点
- 关于掠夺性和难以处理的合同续约条款，有大量报告
- 几乎不可能完成的取消流程，通常涉及拒绝退款
- 关于欺骗性销售行为和误导性入职的指控
- 持续的计费问题，包括对未使用的或已移除的车辆收费
关于Coast
Coast is an all-in-one fuel card, corporate card, and expense management platform built for businesses with fleets. It's designed to replace multiple card programs and manual processes, giving companies like landscaping, construction, and field service teams a single tool to control and track all their spending. The platform provides powerful fraud prevention, integrates with existing telematics and accounting software, and aims to help businesses save significantly on fuel and admin time.
关于Motive
Motive 提供能让您的运营更安全、更高效的 AI 技术。它作为一个集成的单一平台，用于管理车队、支出、安全和员工。它被全球最复杂的运营所采用，有助于提高可见性和自动化许多流程。他们是官方认可的领导者，在所有细分领域都被评为最佳车队管理。
亮点
功能比较
功能概览
我们强调主要差异并为每个功能选择获胜者。
Core Platform Focus
Coast is a smart card and expense tool. Motive is a full AI operations platform.
Coast replaces separate fuel and corporate cards with one smart Visa. You manage all spending from a single dashboard focused on control. Motive builds a connected platform for fleet, spend, safety, and workforce. It uses AI to automate complex operations at scale. The key difference is scope. Coast excels at transactional control and savings. Motive aims for holistic operational transformation.
Fraud Prevention
Coast blocks fraud with GPS rules. Motive's focus is on safety AI.
Coast locks cards by default and uses telematics integrations to block transactions at non-pump locations. It offers a $25,000 fraud guarantee. Motive's fraud prevention details aren't public. Its AI focuses on driver safety risks, not transactional fraud. For preventing unauthorized fuel purchases, Coast's approach is specific and proactive. Motive's is not its primary feature.
AI & Automation
Motive offers advanced AI for safety. Coast provides basic expense automation.
Coast automates expense categorization and receipt matching to simplify bookkeeping. Motive uses AI to identify fleet risks and automate driver coaching. It claims to save thousands of work hours annually. The scale is different. Coast automates admin tasks. Motive automates safety and operational decisions.
Pricing Transparency
Coast has clear, usage-based pricing. Motive's pricing is a mystery.
Coast charges $4 per active user each month. You only pay for users who make a transaction. Fees are simple and public. Motive requires you to contact sales for a custom quote. No prices or tiers are listed on its site. With Coast, you know exactly what you'll pay. With Motive, you must commit to sales calls to get a number.
Integration Ecosystem
Coast lists key partners. Motive does not.
Coast integrates with telematics like Samsara and Geotab, and accounting tools like QuickBooks and NetSuite. Motive's website does not list specific third-party integrations or APIs. For connecting to existing tools, Coast has a clear, documented path. Motive's integration capabilities are opaque.
Customer Support
Coast offers US-based support. Motive's support is widely criticized.
Coast provides responsive, 100% US-based support, aiming to solve issues on the first call. Reviews for Motive describe support as non-existent or a 'joke,' with severe issues going unresolved. When you need help, Coast's support is a stated benefit. Motive's is a major reported risk.
Contract & Cancellation
Coast's terms are simple. Motive's are reported as predatory.
Coast has a straightforward monthly fee with no mentioned long-term lock-in. Cancellation requires contacting support. Users report Motive enforces automatic renewals, refuses refunds, and makes cancellation nearly impossible. This is a massive difference. Coast operates on a flexible model. Motive's contract practices are a serious concern.
Fleet Size Suitability
Coast is for small to mid-sized fleets. Motive targets large, complex operations.
Coast is ideal for businesses with 10-200 vehicles needing expense control and fraud prevention. Motive is built for 'the most complex operations in the world' with thousands of vehicles. If your fleet is growing, Coast is the practical choice. If you're an enterprise, Motive is designed for you.
Coast costs $4 per active user per month with 1 plan: Coast Fleet & Fuel Card at $4 per active user per month.
Take a look at how our simple, usage-based model works for your team.
Coast Fleet & Fuel Card
Price: $4 per active user per month Websites Supported: Not explicitly stated Best For: Growing fleets needing fuel and expense management Refund Policy: Not explicitly stated Other Features: 3–9¢ fuel rebates per gallon, 1% cashback on non-gas purchases, customizable card controls, Visa acceptance everywhere, real-time expense visibility
- 3–9¢ per gallon rebates at 30,000+ partners
- 1% cash back on all non-gas station purchases
- Customizable card controls by vehicle and driver
- Real-time visibility into expenses
- Accounting and telematics integrations
Motive 的费用范围是“未明确说明”到“未明确说明”，每“未明确说明”，并提供“未明确说明”的计划。
由于 Motive 为大型复杂运营提供定制解决方案，具体定价细节通常通过直接咨询处理。
计划 1
价格：未明确说明 支持的网站：未明确说明 最适合：未明确说明 退款政策：未明确说明 其他功能：未明确说明
Pricing Notes
- Coast's $4/month fee only applies to users who make a transaction. Inactive users are free.
- Motive requires contacting sales for pricing, making cost comparison difficult upfront.
- Coast lists incidental fees like 2.5% on foreign transactions and late fees.
- Motive's contract terms are a major red flag, with reports of automatic renewals and no refunds.
Pricing Head-to-Head
用户评论
We couldn't access detailed reviews from Capterra due to a security block. From Trustpilot, users praise Coast's easy setup and the real-time visibility it provides over fleet spending.
Many highlight the fuel rebates and the simplicity of having one card for all expenses. However, some note that customer support can be slow to resolve issues and that the $4 per user monthly fee adds up for larger teams.
Signing up was incredibly fast. The card gives me real-time notifications for every purchase, which is perfect for managing my crew's spending. The fuel rebates are a nice bonus that adds up.
Trustpilot 上对 Motive 的评价普遍非常负面，反映了用户对被提供商困住的严重不满。用户经常提到掠夺性的合同行为，包括自动且通常未经通知的合同续订，以及几乎不可能取消的多年订阅期。关于欺骗性销售策略和在入职过程中故意谎报关键条款的指控有很多。关于计费实践的抱怨也很普遍，主要围绕对已移除或未使用的卡车收费、意外涨价，以及拒绝退还在预付了很长时间的服务费用。虽然一些用户偶尔承认设备或软件本身是正常工作的（例如 AI 行车记录仪或 ELD），但公司对客户服务和计费的响应能力却一再被描述为“笑话”。这些围绕客户生命周期管理、透明度和财务实践的严重问题，导致其平均评分为极低的 1.8 星。🤯
软件本身不错，但您必须远离这家公司。他们有狡猾的续约合同和流程。我们的一年合同到期后，他们立即关闭了我所有的卡车，要求我快速签字才能继续运营。
我们的判断
For most businesses, Coast is the clear winner. It delivers on its promise of simple, controlled spending. Coast's superpower is its locked-by-default card with GPS rules. You stop fuel fraud before it starts. You also save on every gallon. Motive's superpower is its AI platform for safety and operations. It can automate coaching for huge fleets and drive efficiency at scale. The deciding factor is your size and needs. Pick Coast for straightforward expense control and peace of mind. Pick Motive only if you're a large enterprise that needs its advanced AI suite. Our final advice: Start with Coast if you're a small or growing fleet. It offers transparency and control without the risks. Only consider Motive if your complex operations demand its specific AI capabilities—and you're prepared for its contract terms.
常见问题
Which is better for small businesses: Coast or Motive?
Coast is better for small to mid-sized businesses. Its pricing is clear and its focus is on practical expense control. Motive is designed for large enterprises with complex needs.
Does Coast have AI features like Motive?
No, Coast focuses on spending controls and automation. Motive uses AI for fleet safety, risk identification, and automated driver coaching.
Is Motive worth the higher cost over Coast?
Motive's cost isn't public, but it's for large enterprises. Coast is transparent at $4/user. For most businesses, Coast provides better value without contract risks.
Can I migrate from Coast to Motive easily?
Data migration isn't detailed for either. Switching would likely involve replacing your Coast cards and re-onboarding with Motive's platform and hardware.
Which has better customer support, Coast or Motive?
Coast is the clear winner. It offers responsive, US-based support. Reviews repeatedly describe Motive's customer support as non-existent or a 'joke'.
Does Motive offer a free trial?
No. Neither Coast nor Motive offers a public free trial. You can contact Motive's sales team for a demo, while Coast allows a quick online application.
准备好选择了？
这两个工具都有各自的优点。根据您的具体需求进行选择。