Dive into the world of seamless online form creation with our comprehensive guide, where efficiency meets innovation. Whether you’re looking to gather customer feedback, process payments, or register event attendees, our insights will unlock the full potential of your data collection strategy.
With a focus on user-friendly design, robust security, and powerful integrations, we’ll show you how to streamline your workflows and elevate your digital presence. Get ready to transform the way you interact with your audience, one submission at a time.
Read further to learn more about Wufoo, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.
Click on “open” if you want to see exactly what we will talk about in the rest of this article.
Overview
What is Wufoo?
Wufoo is a cloud-based form builder that enables organizations and individuals to create custom online forms without any coding knowledge. It offers a user-friendly interface with drag-and-drop functionality, allowing for the easy creation of registration forms, application forms, surveys, and more.
Wufoo provides a variety of templates and design options to ensure forms match the brand or website aesthetic. It integrates with payment providers like PayPal, Stripe, and Authorize.Net to process online payments directly through the forms.
The platform is designed to be responsive, ensuring forms work seamlessly on mobile devices, and it offers robust data collection and reporting capabilities. Wufoo’s service is trusted by over three million users, highlighting its reliability and popularity across different industries.
Wufoo specifications
Features | Analytics & Reporting / Branching & Logic / Custom Reports / Custom responses / File Uploads / Form Builder / Logo Customization / Real-time notifications / Security / Social Sharing / Template Library / Theme Designer |
Best suited for | Individuals, Freelancers, Small businesses, Mid size businesses, Large enterprises |
Website languages | English |
Website URL | Visit official website |
Support link | Support page |
Live chat | No |
Company address | Tampa Bay Area, East Coast, Southern US |
Year founded | 2006 |
Pricing
Wufoo pricing: How much does Wufoo cost?
Pricing range | From $14.08 to $183.25 per month |
Pricing types | Annual subscription / Monthly subscription |
Free plan | Yes |
Free trial | No |
Money back guarantee | No |
Pricing page link | See plans |
Wufoo pricing plans
Free
- Price: $0
- Forms: 100
- Entries: 100 per month
- Users: 1
- Reports: Unlimited
- API Requests: Not included
- File Storage: Not included
Starter
- Price: $14.08/month (billed annually at $169)
- Forms: 10
- Entries: 1,000 per month
- Users: 1
- Reports: Unlimited
- API Requests: 10,000 per day
- File Storage: 1GB
Professional
- Price: $29/month (billed annually at $349)
- Forms: Unlimited
- Entries: 5,000 per month
- Users: 3
- Reports: Unlimited
- API Requests: 25,000 per day
- File Storage: 5GB
Advanced
- Price: $74/month (billed annually at $889)
- Forms: Unlimited
- Entries: 50,000 per month
- Users: 5
- Reports: Unlimited
- API Requests: 50,000 per day
- File Storage: 10GB
Ultimate
- Price: $183.25/month (billed annually at $2,199)
- Forms: Unlimited
- Entries: 200,000 per month
- Users: 10
- Reports: Unlimited
- API Requests: 100,000 per day
- File Storage: 20GB
Each plan includes a suite of features such as SSL security, analytics and reporting, mobile access, a form template gallery, theme designer, field validation, notifications, custom responses, social sharing, and REST API integration.
The paid plans offer additional features like file uploads, form rules, custom logos, confirmation emails, and payment integrations. The Professional, Advanced, and Ultimate plans include priority support, with the Ultimate plan offering the highest level of service.
Features
Wufoo features: What can you do with it?
Step into the realm of endless possibilities with features that cater to every form-building need. From personalized form logic that dances to the rhythm of your users’ inputs to seamless payment gateways that turn forms into revenue streams, our feature set is designed to elevate your data collection game.
Discover tools that not only look good but think smart, ensuring your forms work as hard as you do.
Form Builder
Wufoo’s form builder is a comprehensive tool that allows for quick and easy creation of online forms. The intuitive drag-and-drop interface is designed to be user-friendly, enabling anyone to construct forms by simply selecting and arranging fields as needed.
With a wide array of field types available, from basic text boxes to more complex file uploads, users can gather exactly the information they require. The builder’s flexibility extends to form duplication, allowing users to replicate and modify forms for different purposes, saving time and maintaining consistency.
Customization features go beyond mere aesthetics; users can implement conditional logic to create forms that adapt to user input, showing or hiding fields and sections based on previous answers.
This dynamic approach ensures that respondents are not overwhelmed with irrelevant questions, improving the quality of data collected.
Theme Designer
The theme designer within Wufoo is a powerful feature that provides users with the ability to fully customize the look and feel of their forms. It offers a selection of pre-designed themes that can be used as-is or modified to better suit the user’s branding requirements.
For those with specific design needs, the theme designer allows for complete customization, including the ability to add custom backgrounds, adjust color schemes, and incorporate logos and other branding elements.
The interface is designed to accommodate users with no prior design experience, while also providing the flexibility for professionals to apply custom CSS, giving them total control over the form’s design.
This ensures that the forms not only function well but also seamlessly integrate with the user’s website or marketing materials, providing a consistent and professional appearance.
Accept Payments
Wufoo’s payment integration feature is a vital tool for any online transaction. It allows users to collect payments directly through their forms, which is indispensable for e-commerce, charitable donations, and event registrations.
The platform supports a variety of payment gateways, including PayPal, Stripe, and Authorize.Net, offering users the flexibility to choose the service that best fits their financial workflow. Security is a priority, with all transactions processed through secure, encrypted channels.
Wufoo also provides options for setting up one-time payments or recurring billing, accommodating a wide range of business models. Additionally, users can customize the payment fields to capture relevant information, such as billing details, which streamlines the payment process and enhances the user experience.
File Uploads
Wufoo’s file upload feature is designed to handle a variety of use cases, from simple image uploads to collecting documents for job applications. The platform supports multiple file formats, ensuring that users can submit the files necessary for the form’s purpose.
The upload process is streamlined for ease of use, allowing respondents to drag and drop files into the form or select them from their device. For form creators, managing these files is straightforward, with all uploads accessible from the Wufoo account.
This centralization of data simplifies the review and organization of submitted files. Additionally, form creators can set restrictions on file size or type, ensuring that submissions meet the required criteria and that the storage space is used efficiently.
Real-Time Notifications
With Wufoo’s real-time notifications, users can stay informed about form submissions as they happen. This feature is crucial for maintaining timely communication and can be configured to send alerts via email or text message.
The immediacy of these notifications is particularly beneficial for customer service, allowing teams to respond to inquiries quickly. For event organizers, immediate updates on registrations can assist in managing attendee numbers and planning logistics.
The notification system is also customizable, enabling users to set up alerts for specific form fields or submission types. This level of customization ensures that users receive relevant notifications, helping them to stay organized and responsive without being overwhelmed by irrelevant data.
Integrations
Wufoo’s integrations extend the functionality of its forms by connecting with a multitude of other business tools and services.
The platform’s native integrations include popular CRM systems, email marketing services, and other productivity tools, enabling users to synchronize their form data directly with the services they use daily.
With the addition of Zapier, Wufoo forms can connect to over a thousand web applications, automating workflows and data transfer.
This means that when a form is filled out, the data can trigger actions in other apps, such as creating a lead in a CRM, starting a new project in a project management tool, or adding a new subscriber to an email list.
These integrations are crucial for businesses looking to streamline their operations and reduce manual data entry, ensuring that the data collected through Wufoo forms is immediately actionable.
Branching & Logic
Wufoo’s branching and logic feature transforms static forms into interactive experiences that adapt to user input. By setting up rules based on conditional logic, form creators can control the flow of the form, such as which questions are displayed or skipped, based on the answers provided.
This dynamic interaction not only makes the form more engaging for the user but also ensures that the data collected is relevant and precise.
For example, a survey could direct respondents to different sets of questions based on their initial choice, or an order form could display different options based on a user’s selections.
This level of customization helps in creating efficient forms that provide a personalized experience, leading to higher completion rates and better quality data.
Custom Reports & Data Export
Wufoo’s reporting capabilities are designed to turn form data into actionable insights. Users can create custom reports within the Wufoo platform, utilizing various data visualization tools such as graphs and charts to better understand the data collected.
These reports can be customized to highlight key metrics and trends, providing a clear overview of form performance and user interactions.
For deeper analysis or to combine form data with other business data, Wufoo allows users to export their data in common formats compatible with spreadsheet applications like Microsoft Excel or Google Sheets.
This flexibility ensures that businesses can analyze their data in the environment they are most comfortable with, using the tools and methodologies that best suit their needs.
Security
Wufoo’s commitment to security is evident in its comprehensive approach to protecting user data. All data transmitted to and from Wufoo forms is encrypted using 256-bit SSL, the same level of encryption used by online banking and e-commerce sites.
To prevent unwanted spam and bot submissions, Wufoo employs smart CAPTCHA technology, which can differentiate between genuine users and automated systems.
The platform’s infrastructure is hosted in a SOC 2, Type II audited data center, which undergoes regular security audits and compliance checks to ensure the highest standards of data security.
These security measures are in place to give users peace of mind that their data, and the data of their respondents, is secure against unauthorized access and threats.
Conclusion
Wufoo review: Why you should use it?
Wufoo is a robust online form builder that empowers users to create custom forms for data collection and payments without needing to write code. It’s a tool that simplifies the process of gathering information, making it an essential asset for businesses and individuals who require a reliable and efficient way to collect data.
The platform’s intuitive interface, combined with a powerful set of features, makes it a go-to solution for creating forms that are both functional and aesthetically pleasing.
Pros:
- Intuitive Form Builder: Users find Wufoo’s form builder extremely user-friendly, allowing for quick form creation without technical expertise.
- Customization: Offers customization options for forms, including branding and CSS, although some users desire more flexibility.
- Integrations: A comprehensive library of integrations enhances the functionality of forms by connecting with various business tools.
- Payment Processing: It supports multiple payment gateways, making it convenient for order forms and payment collection.
- Security: Ensures data protection with 256-bit SSL encryption for all forms.
Cons:
- Design Limitations: Some users find the visual design basic and the UX boxy, with a need for more modern templates.
- Support Access: Customer support is limited to specific hours and primarily available through email, which can be restrictive.
- Learning Curve: While the form builder is generally easy to use, creating complex forms can be challenging without more in-depth guidance.
- Outdated Interface: The UI/UX is considered outdated by some users, suggesting a need for a refresh.
- Technical Knowledge Required: To fully utilize all features, especially integrations and customization, a certain level of technical know-how is beneficial.
FAQ