Tidio vs Froged

The main difference between Tidio and Froged is that Tidio offers a free plan but Froged does not offer this.

In this versus, we compare Tidio vs Froged in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Tidio review and Froged review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Tidio vs Froged at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Froged vs Tidio. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.5
Tidio Review – Live Chat, Chatbots and Ticketing System

Tidio Review – Live Chat, Chatbots and Ticketing System

In this Tidio review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.5
Customer support
9.6
Value for money
9.3
Ease of use
9.4
Features
9.6
PROS:
  • User-Friendly Interface
  • Multi-Platform Support
  • Automation
  • Integrations of wider range
  • Customization Options dashboard
CONS:
  • Limited Features on Basic Plan
  • Limited Bot Templates
  • Limited Automation
8.8
Froged Review – Customer Experience Platform

Froged Review – Customer Experience Platform

In this Froged review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 8.8
Customer support
8.9
Value for money
8.7
Ease of use
8.5
Features
9
PROS:
  • Good customer service
  • Campaign success setup
  • Have facts ready when talking to clients
  • Collect email addresses from departing visitors
  • Business growth using client journeys
  • Dynamic tagging and user groups help organize databases
  • Ease of use
CONS:
  • The dashboard is non-interactive in the free version
  • The behavioural analysis only in paid versions

Specifications comparison

DetailsTidioFroged
FeaturesAutomations / Chatbots / Customization / Email Integration / Live Chat Software / Multi-Platform Support / Reporting and AnalyticsIntegrations / Knowledge Base / Product Flows
Best suited forIndividuals, Freelancers, Small businesses, Mid size businessesSmall businesses, Mid size businesses
Website languagesDutch / English / Italian / SpanishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@tidio.netsupport@froged.com
Live chatYesYes
Company address149 New Montgomery St 4th Floor, San Francisco, CA 94105 USAMiami, US
Year founded20132019

Pricing comparison

Compare the price between Tidio vs Froged

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonTidioFroged
Pricing rangeFrom $0 to $329 per monthFrom €0 to €890 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesNo
Free trialNoYes, 7 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Tidio Pricing details

Tidio offers four pricing plans: Free, Communicator, Chatbot, and Tidio+. The free plan includes basic features such as live chat, mobile app support, and email integration. However, it is limited to 100 emails per month, one operator, and basic customization options. The Communicator plan costs $15.83 per month and includes all the features of the Free plan, along with unlimited emails, three operators, and advanced customization options. The Chatbot plan costs $15.83 per month per bot and includes all the features of the Communicator plan, along with advanced automation features and chatbot templates. While Tidio+ starts from $329 per month.

Tidio Pricing

Free $0:

  • An excellent choice to get your small website started, no commitment required.
  • Live Chat – 50 unique conversations
  • Chatbots – conversations with 100 users
  • Email Support
  • Ticketing system
  • Desktop App & Mobile Apps
  • 3rd party apps integration
  • Visitors Info
  • JavaScript API

 Communicator $15.83USD/mo:

  • Billed per operator
  • The best option for mid-sized teams that base customer support on live conversations
  • Live Chat – unlimited conversations
  • Up to 5 operators
  • Email, 24/5 Live Chat support
  • All the Free Features
  • Team departments
  • Analytics
  • Native Shopify Integration
  • Live Typing
  • Viewed Pages
  • Live Visitors List
  • Permissions
  • Notes

Chatbots $15.83USD/mo

  •      A handy add-on with automations made for self-service, can be bundled with other plans.
  •      Chatbots – from 1000 triggers
  •      Email, 24/5 Live Chat support
  •      All the Free Features
  •      35+ Chatbot templates
  •      Visual Chatbot Editor
  •      Zapier integration

Tidio+ $329USD/mo

  •       A solution for growing businesses looking for advanced features and dedicated support.
  •       Live Chat – unlimited conversations
  •       Custom number of operators
  •       Chatbots – custom no. of engagements
  •       Email, 24/5 Live Chat, 24/7 emergency phone support
  •       All features from Chatbots and Communicator plans
  •       Tidio AI Response Bots
  •       Multisite support
  •       Custom integrations
  •       Email marketing
  •       Dedicated Customer Success Manager
  •       Dedicated Implementation Specialist
  •       Chatbot building assistance
  •       Account Reviews
  •      Training Sessions

Froged Pricing details

Froged has four plans starting from Free (€0), Grow (€66 each month), Scale (€290 each month), and Enterprise (€740 each month). You may use 7 day period demo for free trial and then subscribe for the desired plan depending upon your professional use.

Froged Pricing

FREE (€0):

  • For small team, an easier way to start a business, engage users and create help articles
  • 1 seat
  • Business Messenger
  • Databank
  • Integrating Slack
  • 200 Active Users Monthly
  • Credit card-free

GROW (€66/MONTH):

  • Provide your staff with tools to boost user retention and reduce churn
  • Starter+
  • Measuring engagement (CSAT Score, etc…)
  • Emails unlimited
  • Event-based email alerts
  • Behavior monitoring
  • Slack-Google Meet integration
  • 1,000 Active Monthly Users

SCALE (€290/MONTH):

  • Popular
  • Scales with your business
  • Grow+’s
  • 7 Seats (39€/seat)
  • Conversation-automation rules
  • Flows
  • Email behavior
  • NPS
  • Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, Webhooks
  • Remove FROGED from alerts and emails
  • 10,000 Active Users Monthly

ENTERPRISE (€740/MONTH):

  • Business-specific tools
  • Scale+
  • Seating 10
  • KB Pro Add-on
  • Space-planning
  • Success Manager
  • FROGED logo removal
  • 100% SLA
  • Active Monthly Users

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