SurveySparrow vs Chatbot

The main difference between SurveySparrow and Chatbot is that SurveySparrow is quite cheaper than Chatbot.

In this versus, we compare SurveySparrow vs Chatbot in-depth to help you choose one of them. If you want to know more details, we recommend you to read our SurveySparrow review and Chatbot review.

However, you can also directly find the Best Chatbot Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

SurveySparrow vs Chatbot at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Chatbot vs SurveySparrow. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.2
SurveySparrow Review – Pricing, Features with Pros and Cons

SurveySparrow Review – Pricing, Features with Pros and Cons

In this SurveySparrow review, you’ll find more information about its features, pricing, pros and cons and why you …
Average Score 9.2
Customer support
8.9
Value for money
9.2
Ease of use
9.2
Features
9.3
PROS:
  • Its conversational interface enhances user engagement
  • It offers smart survey logic which allows for personalized experiences
  • It provides extensive design customization options for visually appealing surveys
  • It also has advanced reporting and analytics that provide valuable insights
  • It has unique chat surveys and chatbots offer interactive survey experiences
CONS:
  • It may have a limited number of question types compared to other survey platforms
  • Some advanced features are available only in higher-priced plans
  • New users may find it difficult to understand in the beginning
  • Customer support response time can be improved for certain inquiries
9.3
Chatbot Review – AI chatbot software for your website

Chatbot Review – AI chatbot software for your website

In this Chatbot review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.3
Customer support
9.1
Value for money
9.3
Ease of use
9.4
Features
9.3
PROS:
  • Automation Efficiency
  • 24/7 Availability
  • Personalized Experiences
  • Cost Savings
  • Scalability
CONS:
  • Lack of Human Touch
  • Limited Contextual Understanding

Specifications comparison

DetailsSurveySparrowChatbot
FeaturesBell Curve / Create Conversational Surveys / Executive Dashboard / Personalize and Build Smart Surveys / Real-time Reports & Analysis / Ticket ManagementAPI Integration / Continuous Learning / Customizable Chat Widget / Integration with CRM Systems / Machine Learning and AI Capabilities / No-Code Chatbot Builder / Personalization and Customer Experience / Sentiment Analysis / Templates for Efficiency / Testing Tool / Voice Chat Support
Best suited forSmall businesses, Mid size businesses, Large enterprisesFreelancers, Small businesses, Mid size businesses, Large enterprises
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@surveysparrow.comcontact@chatbot.com
Live chatNoYes
Company addressPalo Alto, CaliforniaBoston, Massachusetts
Year founded20172017

Pricing comparison

Compare the price between SurveySparrow vs Chatbot

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonSurveySparrowChatbot
Pricing rangeFrom $0 to $99 per monthFrom $52 to $424 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialYesYes, 14 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

SurveySparrow Pricing details

SurveySparrow offers a range of pricing plans to fulfill different needs of businesses.

First of all, it offers a Forever Free Plan. This plan is suitable for those who are either a start-up with no huge investment or those who want to try out the platform before subscribing to any paid plan.

Then there is the Basic Plan. This plan is suitable for individuals and small teams starting with surveys. It offers essential features at an affordable price point.

Then there is the Essentials Plan, designed for growing teams that require more advanced features such as logic branching and customization options. It provides a balance between affordability and functionality.

Then there is the Business Plan, which is ideal for organizations that require advanced survey capabilities and automation. It offers features like white labeling, advanced reporting, and integrations to streamline survey processes.

The last plan is the Enterprise Plan, it is designed for large-scale enterprises with complex survey needs. It provides a high level of customization, dedicated support, and enterprise-grade security.

Each pricing plan of SurveySparrow comes with its own set of features and limitations, allowing you to choose the plan that aligns best with your requirements and budget.

It doesn’t matter whether you are an individual, a growing team, or a large organization, SurveySparrow offers scalable options to ensure you have the right tools for collecting feedback and insights.

surveysparrow pricing

Forever Free Plan ($0 USD/Month)

It offers:

  • 50 responses per month
  • You can make 3 Active Surveys
  • Provides up to 10 Questions Per Survey
  • Provides both Classic & Chat Surveys
  • Self Notifications are enabled
  • Custom Reports Filter are provided
  • You can Share surveys Via Link, Embed, QR Code, Email
  • Receive Response Notifications
  • Embedded Survey are provided
  • Zapier Integration is added

Basic Plan ($19 USD/ Month)

It includes all features from the Forever Free plan, plus:

  • You can accept payments
  • Can receive file uploads of sizes up to 1 GB
  • Validation by Phone Number is added
  • Survey Scheduling
  • You can Share surveys via Teams
  • Responses Overview
  • Data can be exported in different formats (CSV, PDF, XLS)
  • Google Sheets Integration is added
  • Google Analytics Integration is added

Essentials Plan ($49 USD/ Month)

It has all the features of the Basic Plan, plus:

  • File upload size is increased to 2GB
  • Multiple Thank You Pages are added
  • You can redirect the audience on completion
  • Signature Questions are provided
  • Default Workflows is provided
  • Allows Sharing Via social media & Email Embed
  • You can Schedule reports
  • Removes SurveySparrow Branding
  • Slack integration is added
  • Excel Online Integration is added

Business Plan ($99 USD/ Month)

It includes everything from the Essentials Plan, plus:

  • Date Validations are added
  • Audio Input Questions are included
  • Custom workflows are provided
  • Auto-translate multi-lingual Surveys
  • Smart Contact List
  • You can Add your business Logo To Reports
  • 24/5 Email & Chat Support is provided
  • Zendesk, Intercom, Shopify Integration is added

Enterprise Plan (Negotiable)

It includes all features from the Business plan, plus:

  • response limits are set to custom
  • Unlimited Contacts are added
  • Custom share limits are added
  • Executive Dashboards are provided
  • Custom Domain Name is provided
  • Salesforce Integration is added

Chatbot Pricing details

ChatBot offers a range of pricing plans to accommodate businesses of various sizes and requirements. The Starter plan, priced at $52 per month, is designed for small companies looking to implement chatbot capabilities.

It provides essential features and support to get started with automating customer interactions. The Team plan, available at $142 per month, offers additional functionalities and is suitable for businesses with a dedicated support team.

For larger enterprises with more advanced needs, the Business plan, priced at $424 per month, provides comprehensive features to enhance customer service operations. ChatBot also offers an Enterprise plan with a fixed-price contract and annual billing, catering to businesses with specific requirements and offering tailored solutions.

With its flexible pricing options, ChatBot ensures that businesses can choose a plan that aligns with their budget and provides the desired level of functionality and support.

Chatbot pricing

Starter (Small companies $52/mo)

  • 1 active chatbot
  • 1,000 valid chats/mo
  • 7-day training history
  • Basic reporting
  • Data security
  • Unlimited number of stories
  • All integrations

Team ($142/mo)

  • 5 chatbots are active
  • 5,000 active conversations monthly
  • Collaboration within the team Version History
  • There are countless stories
  • Unrestricted training records
  • Superior Reporting
  • Actions of the data security buttons

Business ($424/mo)

  • Unlimited training history
  • Version History
  • Button actions
  • 25,000 valid chats/mo
  • All integrations
  • Team collaboration
  • Unlimited active chatbots
  • Unlimited number of stories
  • Advanced Reporting
  • Data security

Enterprise (Fixed-price with annual billing)

  • Unlimited number of stories
  • Advanced Reporting
  • Version History
  • Data security
  • Chatbot maintenance
  • Dedicated acc. manager
  • Unlimited active chatbots
  • Custom chat package
  • Premium customer support
  • Team collaboration
  • Security assistance
  • Unlimited training history
  • All integrations
  • Button actions
  • Personal onboarding
  • Chatbot building services
  • Custom integrations

SurveySparrow vs Chatbot
SurveySparrow vs Chatbot

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