The main difference between Ruby and JivoChat is that JivoChat offer a free plan but Ruby does not offer this.
However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Ruby vs JivoChat at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Ruby vs JivoChat. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
- Phone systems integrated with Nextiva and Grasshopper
- No setup or after-hours fees
- Health Insurance Portability and Accountability Act (HIPAA) Compliant receptionist
- Expensive as compared to competitors
- No free version
- Assistance during business hours only
- Great interface
- User friendly
- Nice look and feel and installation is fast
- The capability to see what clients are typing before sending the message is amazing
- Technical issues and supports
- Leaving a chat doesn't tell the visitors you have left the chat or ended it, and it is confusing
- Number of times the chat box pops up
|Features||Call Routing / Dynamic Integration / Live chat / Virtual Receptionists||Analytics / Automatic translation / CRM Marketing / Chatbot / Dialer / Lead generation / Live chat / Screen sharing|
|Best suited for||Small businesses, Mid size businesses||Freelancers, Small businesses, Mid size businesses|
|Website URL||Visit official website||Visit official website|
|Support link||Support page||Support page|
|Support email||[email protected]||[email protected]|
|Company address||300 Wyandotte Street #301, Kansas City, MO 64105, US||115280, Moscow, Leninskaia sloboda, b 19, office 21|
Compare the price between Ruby vs JivoChat
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
|Pricing range||From $230 to $1595 per month||From $0 to $19 per month|
|Pricing types||Monthly subscription||Annual subscription / Monthly subscription|
|Free trial||No||Yes, 14 days|
|Money back guarantee||No||Yes, 10 days|
|Pricing page link||See plans||See plans|
Ruby Pricing details
Ruby Receptionist charges $360 per month for its virtual receptionist service and $135 per month for its live chat service. People who desire both of these services at once can save 20% by purchasing the bundle. There is no free trial, however, customers have 21 days to request a refund if they are not satisfied.
All of the receptionist plans have the same great features like live transferring, voicemail transcription, email, and use alerts; the only variation is the number of receptionist minutes included. For information on how much each plan’s extra minute will cost, please contact sales. Payment is required on a monthly basis rather than once a year.
Call Ruby 100 ($365 monthly)
- Best For Small businesses with medium call volumes
- Up to 100 minutes
Call Ruby 200 ($660 monthly)
- Best For Small to mid-size companies
- Up to 200 minutes
Call Ruby 350 ($1,100 monthly)
- Up to 350 minutes
- Best For Growing companies with stronger call volumes
Call Ruby 500 ($1,595 monthly)
- Best For Enterprises with a high call volume
- Up to 500 minutes
There are a total of three different conversation modes available in Ruby. Receptionist plans vary in the number of free monthly calls they provide and may only be purchased on a regular basis. Among the features that come standard is the ability to record chats, collect leads from websites, and display customized chat widgets.
Chat Ruby 10 ($135 monthly)
- Upto 10 chats
Chat Ruby 30 ($315 monthly)
- Upto 30 chats
Chat Ruby 50 ($490 monthly)
- Upto 50 chats
JivoChat Pricing details
JivoChat has two different price options. There is no charge for the basic version. It’s always free and includes up to five agents. The second option is the Professional Version, which costs $19 per month per agent if paid yearly.
JivoChat has two different price options. There is no charge for the basic version. It’s always free and includes up to five agents. It provides customized chat in 20 languages, as well as a variety of applications (desktop and mobile) and round-the-clock customer service. The second option is the Professional Version, which costs $19 per month per agent if paid yearly. Jivochat highlights its yearly price without really showing its monthly price, know that if you want to pay monthly, it will cost you $29/month. You can try for free during 14 days and see if JivoChat fits you.