Ruby vs JivoChat

The main difference between Ruby and JivoChat is that JivoChat offer a free plan but Ruby does not offer this.

In this versus, we compare Ruby vs JivoChat in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Ruby review and JivoChat review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Ruby vs JivoChat at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Ruby vs JivoChat. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.2
Ruby Review – Virtual Receptionist and Live Chat Software

Ruby Review – Virtual Receptionist and Live Chat Software

In this Ruby review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.2
Customer support
9.2
Value for money
9
Ease of use
9.3
Features
9.1
PROS:
  • Phone systems integrated with Nextiva and Grasshopper 
  • No setup or after-hours fees
  • Health Insurance Portability and Accountability Act (HIPAA) Compliant receptionist
CONS:
  • Expensive as compared to competitors
  • No free version
  • Assistance during business hours only
9.4
JivoChat Review – All-in-one business messenger

JivoChat Review – All-in-one business messenger

In this JivoChat review, you’ll find more information about its features, pricing, pros and cons and why you should …
From today until next Thursday (Jun 30th), you get 30% OFF in any Pro license by using the LIGHTNING30 coupon. Your subscription will not renew the next month, so go to the Yearly plan to save BIG!
Average Score 9.4
Customer support
9.5
Value for money
9.5
Ease of use
9
Features
9.5
PROS:
  • Great interface
  • User friendly
  • Nice look and feel and installation is fast
  • Cheap
  • The capability to see what clients are typing before sending the message is amazing
CONS:
  • Technical issues and supports
  • Leaving a chat doesn't tell the visitors you have left the chat or ended it, and it is confusing
  • Number of times the chat box pops up
Visit JivoChat
LIGHTNING30

Specifications comparison

DetailsRubyJivoChat
FeaturesCall Routing / Dynamic Integration / Live chat / Virtual ReceptionistsAnalytics / Automatic translation / CRM Marketing / Chatbot / Dialer / Lead generation / Live chat / Screen sharing
Best suited forSmall businesses, Mid size businessesFreelancers, Small businesses, Mid size businesses
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support email[email protected][email protected]
Live chatYesYes
Company address300 Wyandotte Street #301, Kansas City, MO 64105, US115280, Moscow, Leninskaia sloboda, b 19, office 21
Year founded20032012

Pricing comparison

Compare the price between Ruby vs JivoChat

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonRubyJivoChat
Pricing rangeFrom $230 to $1595 per monthFrom $0 to $19 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planNoYes
Free trialNoYes, 14 days
Money back guaranteeNoYes, 10 days
Pricing page linkSee plansSee plans

Ruby Pricing details

Ruby Receptionist charges $360 per month for its virtual receptionist service and $135 per month for its live chat service. People who desire both of these services at once can save 20% by purchasing the bundle. There is no free trial, however, customers have 21 days to request a refund if they are not satisfied.

All of the receptionist plans have the same great features like live transferring, voicemail transcription, email, and use alerts; the only variation is the number of receptionist minutes included. For information on how much each plan’s extra minute will cost, please contact sales. Payment is required on a monthly basis rather than once a year.

Ruby Pricing

Call Ruby 100 ($365 monthly)

  • Best For Small businesses with medium call volumes
  • Up to 100 minutes

 Call Ruby 200 ($660 monthly)

  • Best For Small to mid-size companies
  • Up to 200 minutes

 Call Ruby 350 ($1,100 monthly)

  • Up to 350 minutes
  • Best For Growing companies with stronger call volumes

 Call Ruby 500 ($1,595 monthly)

  • Best For Enterprises with a high call volume
  • Up to 500 minutes

 There are a total of three different conversation modes available in Ruby. Receptionist plans vary in the number of free monthly calls they provide and may only be purchased on a regular basis. Among the features that come standard is the ability to record chats, collect leads from websites, and display customized chat widgets.

Chat Ruby 10 ($135 monthly)

  • Upto 10 chats

Chat Ruby 30 ($315 monthly)

  • Upto 30 chats

Chat Ruby 50 ($490 monthly)

  • Upto 50 chats

JivoChat Pricing details

JivoChat has two different price options. There is no charge for the basic version. It’s always free and includes up to five agents. The second option is the Professional Version, which costs $19 per month per agent if paid yearly.

Jivochat pricing

JivoChat has two different price options. There is no charge for the basic version. It’s always free and includes up to five agents. It provides customized chat in 20 languages, as well as a variety of applications (desktop and mobile) and round-the-clock customer service. The second option is the Professional Version, which costs $19 per month per agent if paid yearly. Jivochat highlights its yearly price without really showing its monthly price, know that if you want to pay monthly, it will cost you $29/month. You can try for free during 14 days and see if JivoChat fits you.


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