LiveChat vs JivoChat

The main difference between LiveChat and JivoChat is that LiveChat is expensive than JivoChat.

In this versus, we compare LiveChat vs JivoChat in-depth to help you choose one of them. If you want to know more details, we recommend you to read our LiveChat review and JivoChat review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

LiveChat vs JivoChat at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of JivoChat vs LiveChat. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.3
LiveChat Review – Live Chat & Help Desk Software

LiveChat Review – Live Chat & Help Desk Software

In this LiveChat review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.3
Customer support
9.4
Value for money
9.2
Ease of use
9.3
Features
9.4
PROS:
  • Real-Time Customer Support
  • Enhanced Customer Engagement
  • Efficient Ticket Management
  • Web Analytics Insights
  • Integration Capabilities
CONS:
  • Dependency on Internet Connection
9.4
JivoChat Review – All-in-one business messenger

JivoChat Review – All-in-one business messenger

In this JivoChat review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.4
Customer support
9.5
Value for money
9.5
Ease of use
9
Features
9.5
PROS:
  • Great interface
  • User friendly
  • Nice look and feel and installation is fast
  • Cheap
  • The capability to see what clients are typing before sending the message is amazing
CONS:
  • Technical issues and supports
  • Leaving a chat doesn't tell the visitors you have left the chat or ended it, and it is confusing
  • Number of times the chat box pops up

Specifications comparison

DetailsLiveChatJivoChat
Features200+ Integrations / Asynchronous Communication / Chat Widget Customization / Free Trial and Ease of Use / LiveChat APIs / Messaging Channels / Sales & Ecommerce / Team ManagementAnalytics / Automatic translation / CRM Marketing / Chatbot / Dialer / Lead generation / Live chat / Screen sharing
Best suited forSmall businesses, Mid size businesses, Large enterprisesFreelancers, Small businesses, Mid size businesses
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailcontact@livechat.cominfo@jivochat.com
Live chatYesYes
Company addressWrocław, Lower Silesia115280, Moscow, Leninskaia sloboda, b 19, office 21
Year founded20022012

Pricing comparison

Compare the price between LiveChat vs JivoChat

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonLiveChatJivoChat
Pricing rangeFrom $20 to $59 per monthFrom $0 to $19 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialYes, 14 daysYes, 14 days
Money back guaranteeNoYes, 10 days
Pricing page linkSee plansSee plans

LiveChat Pricing details

LiveChat offers flexible pricing plans to cater to businesses of different sizes and requirements. The Starter plan is ideal for small office or home office setups, priced at $20 per month. It provides essential features to get started with live chat support.

The Team plan, priced at $41 per month, is designed for full-time support teams and offers additional features for improved collaboration and customer service management.

The Business plan, available at $59 per month, includes advanced capabilities and integrations to enhance customer support operations. For larger enterprises with specific needs, LiveChat offers the Enterprise plan, which is priced on a per-request basis. This plan provides custom solutions and tailored support to meet the unique requirements of enterprise-level businesses.

With its range of pricing options, LiveChat ensures that businesses can choose a plan that aligns with their budget and scales with their growth.

livechat pricing

Starter (Small office/Home office $20/mo)

  • 60-day chat history
  • Data security
  • Availability
  • Basic widget customization

Team (Full-time support team $41/mo)

  • Full widget customization
  • Availability
  • Agent groups
  • Data security
  • Unlimited chat history
  • Basic reporting
  • Multiple branding

Business ($59/mo)

  • Full widget customization
  • Advanced reporting
  • Staffing prediction
  • Unlimited chat history
  • Agent groups
  • Work scheduler
  • Availability
  • Data security
  • Multiple brandings

Enterprise ($ Charged per request)

  • Unlimited chat history
  • Product Training
  • Full widget customization
  • Multiple brandings
  • Software engineer support​
  • Data security
  • Security assistance
  • Single Sign-On (SSO)
  • HIPAA Compliance
  • Agent groups
  • Work schedule
  • Staffing prediction
  • Availability
  • Advanced Reporting
  • Dedicated acc. manager

JivoChat Pricing details

JivoChat has two different price options. There is no charge for the basic version. It’s always free and includes up to five agents. The second option is the Professional Version, which costs $19 per month per agent if paid yearly.

Jivochat pricing

JivoChat has two different price options. There is no charge for the basic version. It’s always free and includes up to five agents. It provides customized chat in 20 languages, as well as a variety of applications (desktop and mobile) and round-the-clock customer service. The second option is the Professional Version, which costs $19 per month per agent if paid yearly. Jivochat highlights its yearly price without really showing its monthly price, know that if you want to pay monthly, it will cost you $29/month. You can try for free during 14 days and see if JivoChat fits you.

LiveChat vs JivoChat
LiveChat vs JivoChat

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