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LiveChat vs Gist

LiveChat vs Gist
Table of Contents:
June 11, 2023

The main difference between LiveChat and Gist is that LiveChat offers a free trial for 14 days and Gist does not offer this.

In this versus, we compare LiveChat vs Gist in-depth to help you choose one of them. If you want to know more details, we recommend you to read our LiveChat review and Gist review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

LiveChat vs Gist at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Gist vs LiveChat. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.3
LiveChat Review – Live Chat & Help Desk Software

LiveChat Review – Live Chat & Help Desk Software

In this LiveChat review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit LiveChat
Read full review
Average Score 9.3
Customer support
9.4
Value for money
9.2
Ease of use
9.3
Features
9.4
PROS:
  • Real-Time Customer Support
  • Enhanced Customer Engagement
  • Efficient Ticket Management
  • Web Analytics Insights
  • Integration Capabilities
CONS:
  • Dependency on Internet Connection
Visit LiveChat
9.2
Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base

Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base

In this Gist review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Gist
Read full review
Average Score 9.2
Customer support
8.9
Value for money
9.3
Ease of use
9.2
Features
9.2
PROS:
  • Better free plans than competitors
  • The wonderful cross-channel messaging feature
  • Lead generations with pop-ups and forms
CONS:
  • The impractical Chat history feature
  • Narrow Integrations
Visit Gist

Specifications comparison

DetailsLiveChatGist
Features200+ Integrations / Asynchronous Communication / Chat Widget Customization / Free Trial and Ease of Use / LiveChat APIs / Messaging Channels / Sales & Ecommerce / Team ManagementChatbots / Display Chat Window For Visitor Guests / Emails and Messages Inbox / Events Tracker / Live chat / Sign-Up Forms and Alert Popups
Best suited forSmall businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailcontact@livechat.comsupport@getgist.com
Live chatYesYes
Company addressWrocław, Lower Silesia2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US
Year founded20022020

Pricing comparison

Compare the price between LiveChat vs Gist

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonLiveChatGist
Pricing rangeFrom $20 to $59 per monthFrom $0 to $99 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialYes, 14 daysNo
Money back guaranteeNoYes, 14 days
Pricing page linkSee plansSee plans

LiveChat Pricing details

LiveChat offers flexible pricing plans to cater to businesses of different sizes and requirements. The Starter plan is ideal for small office or home office setups, priced at $20 per month. It provides essential features to get started with live chat support.

The Team plan, priced at $41 per month, is designed for full-time support teams and offers additional features for improved collaboration and customer service management.

The Business plan, available at $59 per month, includes advanced capabilities and integrations to enhance customer support operations. For larger enterprises with specific needs, LiveChat offers the Enterprise plan, which is priced on a per-request basis. This plan provides custom solutions and tailored support to meet the unique requirements of enterprise-level businesses.

With its range of pricing options, LiveChat ensures that businesses can choose a plan that aligns with their budget and scales with their growth.

livechat pricing

Starter (Small office/Home office $20/mo)

  • 60-day chat history
  • Data security
  • Availability
  • Basic widget customization

Team (Full-time support team $41/mo)

  • Full widget customization
  • Availability
  • Agent groups
  • Data security
  • Unlimited chat history
  • Basic reporting
  • Multiple branding

Business ($59/mo)

  • Full widget customization
  • Advanced reporting
  • Staffing prediction
  • Unlimited chat history
  • Agent groups
  • Work scheduler
  • Availability
  • Data security
  • Multiple brandings

Enterprise ($ Charged per request)

  • Unlimited chat history
  • Product Training
  • Full widget customization
  • Multiple brandings
  • Software engineer support​
  • Data security
  • Security assistance
  • Single Sign-On (SSO)
  • HIPAA Compliance
  • Agent groups
  • Work schedule
  • Staffing prediction
  • Availability
  • Advanced Reporting
  • Dedicated acc. manager
Visit LiveChat official website

Gist Pricing details

Prices for Gist range from $19 per month for the Support plan to $548 per month for the All-in-One plan. For all three types of plans, there are limited free options.

Gist Pricing

Free ($0):

  • Two support seats
  • Basic live chat features

Professional ($29/month):

  • Five support seats
  • Knowledge Base

Premium ($499/month) (currently discounted to $99/month):

  • Unlimited seats
  • Custom chatbots

Marketing Plan:

Free ($0):

  • Basic email templates
  • 200 contacts

Professional ($19/month):

  • 1,000 contacts
  • Automated emails

Premium ($49/month) (currently discounted to $29/month): 

  • Automatic event tracking
  • 1,000 contacts

All-in-One Bundle:

Free ($0):

  • Forever subscription to Marketing
  • Forever subscription of Support plans

Professional ($48/month):

  • Both Professional Support and Professional Marketing plans

Premium ($548/month) (currently discounted by $128/month): 

  • Premium Marketing plans
Visit Gist official website


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