The main difference between LiveChat and Gist is that LiveChat offers a free trial for 14 days and Gist does not offer this.
In this versus, we compare LiveChat vs Gist in-depth to help you choose one of them. If you want to know more details, we recommend you to read our LiveChat review and Gist review.
However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
LiveChat vs Gist at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Gist vs LiveChat. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
LiveChat Review – Live Chat & Help Desk Software
Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base
Specifications comparison
| Details | LiveChat | Gist |
|---|---|---|
| Features | 200+ Integrations / Asynchronous Communication / Chat Widget Customization / Free Trial and Ease of Use / LiveChat APIs / Messaging Channels / Sales & Ecommerce / Team Management | Chatbots / Display Chat Window For Visitor Guests / Emails and Messages Inbox / Events Tracker / Live chat / Sign-Up Forms and Alert Popups |
| Best suited for | Small businesses, Mid size businesses, Large enterprises | Small businesses, Mid size businesses |
| Website languages | English | English |
| Website URL | Visit official website | Visit official website |
| Support link | Support page | Support page |
| Support email | contact@livechat.com | support@getgist.com |
| Live chat | Yes | Yes |
| Company address | Wrocław, Lower Silesia | 2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US |
| Year founded | 2002 | 2020 |
Pricing comparison
Compare the price between LiveChat vs Gist
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
| Pricing comparison | LiveChat | Gist |
|---|---|---|
| Pricing range | From $20 to $59 per month | From $0 to $99 per month |
| Pricing types | Monthly subscription | Annual subscription / Monthly subscription |
| Free plan | Yes | Yes |
| Free trial | Yes, 14 days | No |
| Money back guarantee | No | Yes, 14 days |
| Pricing page link | See plans | See plans |
LiveChat Pricing details
LiveChat offers flexible pricing plans to cater to businesses of different sizes and requirements. The Starter plan is ideal for small office or home office setups, priced at $20 per month. It provides essential features to get started with live chat support.
The Team plan, priced at $41 per month, is designed for full-time support teams and offers additional features for improved collaboration and customer service management.
The Business plan, available at $59 per month, includes advanced capabilities and integrations to enhance customer support operations. For larger enterprises with specific needs, LiveChat offers the Enterprise plan, which is priced on a per-request basis. This plan provides custom solutions and tailored support to meet the unique requirements of enterprise-level businesses.
With its range of pricing options, LiveChat ensures that businesses can choose a plan that aligns with their budget and scales with their growth.
Starter (Small office/Home office $20/mo)
- 60-day chat history
- Data security
- Availability
- Basic widget customization
Team (Full-time support team $41/mo)
- Full widget customization
- Availability
- Agent groups
- Data security
- Unlimited chat history
- Basic reporting
- Multiple branding
Business ($59/mo)
- Full widget customization
- Advanced reporting
- Staffing prediction
- Unlimited chat history
- Agent groups
- Work scheduler
- Availability
- Data security
- Multiple brandings
Enterprise ($ Charged per request)
- Unlimited chat history
- Product Training
- Full widget customization
- Multiple brandings
- Software engineer support
- Data security
- Security assistance
- Single Sign-On (SSO)
- HIPAA Compliance
- Agent groups
- Work schedule
- Staffing prediction
- Availability
- Advanced Reporting
- Dedicated acc. manager
Gist Pricing details
Prices for Gist range from $19 per month for the Support plan to $548 per month for the All-in-One plan. For all three types of plans, there are limited free options.
Free ($0):
- Two support seats
- Basic live chat features
Professional ($29/month):
- Five support seats
- Knowledge Base
Premium ($499/month) (currently discounted to $99/month):
- Unlimited seats
- Custom chatbots
Marketing Plan:
Free ($0):
- Basic email templates
- 200 contacts
Professional ($19/month):
- 1,000 contacts
- Automated emails
Premium ($49/month) (currently discounted to $29/month):
- Automatic event tracking
- 1,000 contacts
All-in-One Bundle:
Free ($0):
- Forever subscription to Marketing
- Forever subscription of Support plans
Professional ($48/month):
- Both Professional Support and Professional Marketing plans
Premium ($548/month) (currently discounted by $128/month):
- Premium Marketing plans
