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LiveChat vs Froged

LiveChat vs Froged
Table of Contents:
June 10, 2023

The main difference between LiveChat and Froged is that LiveChat offers a free trial for 14 days and Froged offer this for 7 days.

In this versus, we compare LiveChat vs Froged in-depth to help you choose one of them. If you want to know more details, we recommend you to read our LiveChat review and Froged review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

LiveChat vs Froged at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Froged vs LiveChat. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.3
LiveChat Review – Live Chat & Help Desk Software

LiveChat Review – Live Chat & Help Desk Software

In this LiveChat review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit LiveChat
Read full review
Average Score 9.3
Customer support
9.4
Value for money
9.2
Ease of use
9.3
Features
9.4
PROS:
  • Real-Time Customer Support
  • Enhanced Customer Engagement
  • Efficient Ticket Management
  • Web Analytics Insights
  • Integration Capabilities
CONS:
  • Dependency on Internet Connection
Visit LiveChat
8.8
Froged Review – Customer Experience Platform

Froged Review – Customer Experience Platform

In this Froged review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Froged
Read full review
Average Score 8.8
Customer support
8.9
Value for money
8.7
Ease of use
8.5
Features
9
PROS:
  • Good customer service
  • Campaign success setup
  • Have facts ready when talking to clients
  • Collect email addresses from departing visitors
  • Business growth using client journeys
  • Dynamic tagging and user groups help organize databases
  • Ease of use
CONS:
  • The dashboard is non-interactive in the free version
  • The behavioural analysis only in paid versions
Visit Froged

Specifications comparison

DetailsLiveChatFroged
Features200+ Integrations / Asynchronous Communication / Chat Widget Customization / Free Trial and Ease of Use / LiveChat APIs / Messaging Channels / Sales & Ecommerce / Team ManagementIntegrations / Knowledge Base / Product Flows
Best suited forSmall businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailcontact@livechat.comsupport@froged.com
Live chatYesYes
Company addressWrocław, Lower SilesiaMiami, US
Year founded20022019

Pricing comparison

Compare the price between LiveChat vs Froged

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonLiveChatFroged
Pricing rangeFrom $20 to $59 per monthFrom €0 to €890 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesNo
Free trialYes, 14 daysYes, 7 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

LiveChat Pricing details

LiveChat offers flexible pricing plans to cater to businesses of different sizes and requirements. The Starter plan is ideal for small office or home office setups, priced at $20 per month. It provides essential features to get started with live chat support.

The Team plan, priced at $41 per month, is designed for full-time support teams and offers additional features for improved collaboration and customer service management.

The Business plan, available at $59 per month, includes advanced capabilities and integrations to enhance customer support operations. For larger enterprises with specific needs, LiveChat offers the Enterprise plan, which is priced on a per-request basis. This plan provides custom solutions and tailored support to meet the unique requirements of enterprise-level businesses.

With its range of pricing options, LiveChat ensures that businesses can choose a plan that aligns with their budget and scales with their growth.

livechat pricing

Starter (Small office/Home office $20/mo)

  • 60-day chat history
  • Data security
  • Availability
  • Basic widget customization

Team (Full-time support team $41/mo)

  • Full widget customization
  • Availability
  • Agent groups
  • Data security
  • Unlimited chat history
  • Basic reporting
  • Multiple branding

Business ($59/mo)

  • Full widget customization
  • Advanced reporting
  • Staffing prediction
  • Unlimited chat history
  • Agent groups
  • Work scheduler
  • Availability
  • Data security
  • Multiple brandings

Enterprise ($ Charged per request)

  • Unlimited chat history
  • Product Training
  • Full widget customization
  • Multiple brandings
  • Software engineer support​
  • Data security
  • Security assistance
  • Single Sign-On (SSO)
  • HIPAA Compliance
  • Agent groups
  • Work schedule
  • Staffing prediction
  • Availability
  • Advanced Reporting
  • Dedicated acc. manager
Visit LiveChat official website

Froged Pricing details

Froged has four plans starting from Free (€0), Grow (€66 each month), Scale (€290 each month), and Enterprise (€740 each month). You may use 7 day period demo for free trial and then subscribe for the desired plan depending upon your professional use.

Froged Pricing

FREE (€0):

  • For small team, an easier way to start a business, engage users and create help articles
  • 1 seat
  • Business Messenger
  • Databank
  • Integrating Slack
  • 200 Active Users Monthly
  • Credit card-free

GROW (€66/MONTH):

  • Provide your staff with tools to boost user retention and reduce churn
  • Starter+
  • Measuring engagement (CSAT Score, etc…)
  • Emails unlimited
  • Event-based email alerts
  • Behavior monitoring
  • Slack-Google Meet integration
  • 1,000 Active Monthly Users

SCALE (€290/MONTH):

  • Popular
  • Scales with your business
  • Grow+’s
  • 7 Seats (39€/seat)
  • Conversation-automation rules
  • Flows
  • Email behavior
  • NPS
  • Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, Webhooks
  • Remove FROGED from alerts and emails
  • 10,000 Active Users Monthly

ENTERPRISE (€740/MONTH):

  • Business-specific tools
  • Scale+
  • Seating 10
  • KB Pro Add-on
  • Space-planning
  • Success Manager
  • FROGED logo removal
  • 100% SLA
  • Active Monthly Users
Visit Froged official website


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