The main difference between LiveChat and Froged is that LiveChat offers a free trial for 14 days and Froged offer this for 7 days.
In this versus, we compare LiveChat vs Froged in-depth to help you choose one of them. If you want to know more details, we recommend you to read our LiveChat review and Froged review.
However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
LiveChat vs Froged at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Froged vs LiveChat. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
LiveChat Review – Live Chat & Help Desk Software
Froged Review – Customer Experience Platform
Specifications comparison
| Details | LiveChat | Froged |
|---|---|---|
| Features | 200+ Integrations / Asynchronous Communication / Chat Widget Customization / Free Trial and Ease of Use / LiveChat APIs / Messaging Channels / Sales & Ecommerce / Team Management | Integrations / Knowledge Base / Product Flows |
| Best suited for | Small businesses, Mid size businesses, Large enterprises | Small businesses, Mid size businesses |
| Website languages | English | English |
| Website URL | Visit official website | Visit official website |
| Support link | Support page | Support page |
| Support email | contact@livechat.com | support@froged.com |
| Live chat | Yes | Yes |
| Company address | Wrocław, Lower Silesia | Miami, US |
| Year founded | 2002 | 2019 |
Pricing comparison
Compare the price between LiveChat vs Froged
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
| Pricing comparison | LiveChat | Froged |
|---|---|---|
| Pricing range | From $20 to $59 per month | From €0 to €890 per month |
| Pricing types | Monthly subscription | Annual subscription / Monthly subscription |
| Free plan | Yes | No |
| Free trial | Yes, 14 days | Yes, 7 days |
| Money back guarantee | No | No |
| Pricing page link | See plans | See plans |
LiveChat Pricing details
LiveChat offers flexible pricing plans to cater to businesses of different sizes and requirements. The Starter plan is ideal for small office or home office setups, priced at $20 per month. It provides essential features to get started with live chat support.
The Team plan, priced at $41 per month, is designed for full-time support teams and offers additional features for improved collaboration and customer service management.
The Business plan, available at $59 per month, includes advanced capabilities and integrations to enhance customer support operations. For larger enterprises with specific needs, LiveChat offers the Enterprise plan, which is priced on a per-request basis. This plan provides custom solutions and tailored support to meet the unique requirements of enterprise-level businesses.
With its range of pricing options, LiveChat ensures that businesses can choose a plan that aligns with their budget and scales with their growth.
Starter (Small office/Home office $20/mo)
- 60-day chat history
- Data security
- Availability
- Basic widget customization
Team (Full-time support team $41/mo)
- Full widget customization
- Availability
- Agent groups
- Data security
- Unlimited chat history
- Basic reporting
- Multiple branding
Business ($59/mo)
- Full widget customization
- Advanced reporting
- Staffing prediction
- Unlimited chat history
- Agent groups
- Work scheduler
- Availability
- Data security
- Multiple brandings
Enterprise ($ Charged per request)
- Unlimited chat history
- Product Training
- Full widget customization
- Multiple brandings
- Software engineer support
- Data security
- Security assistance
- Single Sign-On (SSO)
- HIPAA Compliance
- Agent groups
- Work schedule
- Staffing prediction
- Availability
- Advanced Reporting
- Dedicated acc. manager
Froged Pricing details
Froged has four plans starting from Free (€0), Grow (€66 each month), Scale (€290 each month), and Enterprise (€740 each month). You may use 7 day period demo for free trial and then subscribe for the desired plan depending upon your professional use.
FREE (€0):
- For small team, an easier way to start a business, engage users and create help articles
- 1 seat
- Business Messenger
- Databank
- Integrating Slack
- 200 Active Users Monthly
- Credit card-free
GROW (€66/MONTH):
- Provide your staff with tools to boost user retention and reduce churn
- Starter+
- Measuring engagement (CSAT Score, etc…)
- Emails unlimited
- Event-based email alerts
- Behavior monitoring
- Slack-Google Meet integration
- 1,000 Active Monthly Users
SCALE (€290/MONTH):
- Popular
- Scales with your business
- Grow+’s
- 7 Seats (39€/seat)
- Conversation-automation rules
- Flows
- Email behavior
- NPS
- Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, Webhooks
- Remove FROGED from alerts and emails
- 10,000 Active Users Monthly
ENTERPRISE (€740/MONTH):
- Business-specific tools
- Scale+
- Seating 10
- KB Pro Add-on
- Space-planning
- Success Manager
- FROGED logo removal
- 100% SLA
- Active Monthly Users
