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Insighto vs CX Genie

Insighto vs CX Genie
Table of Contents:
November 9, 2024

The main difference between Insighto and CX Genie is that Insighto is quite more expensive than CX Genie.

In this versus, we compare Insighto vs CX Genie in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Insighto review and CX Genie review.

However, you can also directly find the Best Chatbot Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

Insighto vs CX Genie at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of CX Genie vs Insighto. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.2
Insighto Review, Pricing, Features, Pros and Cons

Insighto Review, Pricing, Features, Pros and Cons

In this Insighto review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Insighto
Read full review
Average Score 9.2
Customer support
9.2
Value for money
9
Ease of use
9.2
Features
9.5
PROS:
  • Provides valuable insights
  • Omnichannel capabilities
  • Automation features
  • Multilingual support
  • No-code platform
CONS:
  • Learning Curve for advanced features
  • Limited customization options
Visit Insighto
9
CX Genie Review, Pricing, Features, Pros and Cons

CX Genie Review, Pricing, Features, Pros and Cons

In this CX Genie review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit CX Genie
Read full review
Average Score 9
Customer support
9
Value for money
8.9
Ease of use
9
Features
9.2
PROS:
  • No coding required
  • Easy integration
  • 24/7 automated customer service
  • API access
  • Customization options
CONS:
  • Limited customization options
  • Quite expensive
Visit CX Genie

Specifications comparison

DetailsInsightoCX Genie
FeaturesAI voice cloning / API Access / Auto and Advanced intent / Chatbot / Custom Branding / Custom domain / Omnichannel Support / Real Human Voice / Rebilling Power / Remove branding / Seamless Integration / Voice Cloning / Voicebot / Zapier IntegrationAPI Access / Analytics and Reporting / Audit logs / Chatbot / Documents for AI Knowledge (Files / FAQs / Articles / URLs) / Hybrid chat mode / Mobile app / Team access
Best suited forSmall businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish / MultilingualEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support email
Live chatYesYes
Company addressOne Gateway Center , Suite 2600 , Newark, New Jersey 07102, US18 Sin Ming Lane , #07-13, Midview City, 573960, SG
Year founded20232023

Pricing comparison

Compare the price between Insighto vs CX Genie

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonInsightoCX Genie
Pricing rangeFrom $24 to $499 per monthFrom $14.99 to $24.99 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialNoNo
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Insighto Pricing details

When it comes to pricing, Insighto offers flexible options tailored to businesses of all sizes. Starting with a Free plan that provides essential features, and scaling up to the Diamond plan at $499/month for unlimited bots and premium support, the platform ensures that every business can find a suitable plan to meet its needs.

Whether you’re just starting or looking for advanced capabilities, Insighto.ai offers pricing that matches your business growth.

Insighto pricing

Free Plan

  • 2 bots
  • 100 text credits
  • 300 voice credits
  • Access to community support
  • Remove branding
  • Add forms and use channel integrations
  • Multimodal support (text, voice, images)
  • Auto intent and advanced intent recognition

Gold Plan – $24/month

  • 10 bots
  • 2500 text credits
  • 600 voice credits
  • Email support
  • All Free plan features plus advanced customization

Platinum Plan – $99/month

  • Unlimited bots
  • 10,000 text credits
  • 6,000 voice credits
  • Premium support
  • All Gold plan features

Diamond Plan – $499/month

  • Unlimited bots
  • 50,000 text credits
  • 14,400 voice credits
  • Premium implementation support
  • Advanced integrations and features
Visit Insighto official website

CX Genie Pricing details

CX Genie’s pricing structure is designed to cater to businesses of all sizes, offering flexible options that scale with your needs. Starting with a free Basic plan, users can upgrade to Premium at $14.99/month or Pro at $24.99/month, unlocking more advanced features like API access and increased conversation limits.

For larger enterprises requiring custom solutions, the Enterprise plan offers tailored pricing to meet specific operational demands.

CX Genie pricing

Basic (Free Plan)

  • Price : $0/month
  • Conversations : 1,000 conversations per month
  • Documents for AI Knowledge : 3 (e.g., files, FAQs, articles, URLs)
  • Team Members : 1
  • Chatbots : 1
  • Channel Integrations : Not available
  • Best For : Beginners or small businesses starting with basic chatbot features.

Premium Plan

  • Price : $14.99/month
  • Conversations: 5,000 conversations per month
  • Documents for AI Knowledge : 50
  • Team Members : Up to 5
  • Chatbots : Unlimited
  • Channel Integrations : Not all channels available
  • Support : Premium support included
  • Best For : Small to mid-sized businesses handling around 30 customer requests daily, needing more chatbots and higher conversation capacity.

Pro Plan

  • Price : $24.99/month
  • Conversations : 30,000 conversations per month
  • Documents for AI Knowledge : Unlimited
  • Team Members : Up to 30
  • API Access : Full API access for custom integrations
  • Channel Integrations : All available channels
  • Support : Premium support included
  • Best For : Businesses with larger customer support operations, typically managing around 200 requests per day, and those needing advanced features like API access.

Enterprise Plan

  • Price : Custom (contact for details)
  • Conversations : More than 30,000 per month
  • Team Members : More than 30
  • Customization : Custom AI training model, SAML SSO, audit logs
  • Support : 24/7 ticket and live support
  • Best For : Large enterprises requiring custom solutions, higher conversation limits, advanced security features, and round-the-clock support.
Visit CX Genie official website
Insighto vs CX Genie
Insighto vs CX Genie

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