.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} .tb-button[data-toolset-blocks-button="995773189eec3b00a30550b1c71501c8"] { text-align: center; } .tb-button[data-toolset-blocks-button="995773189eec3b00a30550b1c71501c8"] .tb-button__link { background-color: rgba( 255, 74, 50, 1 );color: rgba( 255, 255, 255, 1 );box-shadow: 0 3px 3px 1px rgba( 0, 0, 0, 0.38 );color: rgba( 255, 255, 255, 1 ); } .tb-button[data-toolset-blocks-button="995773189eec3b00a30550b1c71501c8"] .tb-button__link:hover { background-color: rgba( 0, 0, 0, 1 );color: rgba( 255, 255, 255, 1 );color: rgba( 255, 255, 255, 1 ); } .tb-button[data-toolset-blocks-button="995773189eec3b00a30550b1c71501c8"] .tb-button__icon { font-family: FontAwesome;margin-right: 9px; } .tb-button[data-toolset-blocks-button="995773189eec3b00a30550b1c71501c8"] .tb-button__icon::before { content: '\f08e'; } .tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} .tb-button[data-toolset-blocks-button="9301892fccb61788cc7b92cca410a5b1"] { text-align: center; } .tb-button[data-toolset-blocks-button="9301892fccb61788cc7b92cca410a5b1"] .tb-button__link { background-color: rgba( 255, 74, 50, 1 );color: rgba( 255, 255, 255, 1 );box-shadow: 0 3px 3px 1px rgba( 0, 0, 0, 0.38 );color: rgba( 255, 255, 255, 1 ); } .tb-button[data-toolset-blocks-button="9301892fccb61788cc7b92cca410a5b1"] .tb-button__link:hover { background-color: rgba( 0, 0, 0, 1 );color: rgba( 255, 255, 255, 1 );color: rgba( 255, 255, 255, 1 ); } .tb-button[data-toolset-blocks-button="9301892fccb61788cc7b92cca410a5b1"] .tb-button__icon { font-family: FontAwesome;margin-right: 9px; } .tb-button[data-toolset-blocks-button="9301892fccb61788cc7b92cca410a5b1"] .tb-button__icon::before { content: '\f08e'; } @media only screen and (max-width: 781px) { .tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em}.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} } @media only screen and (max-width: 599px) { .tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em}.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} } 
The main difference between HelpDesk and Freshdesk is that Freshdesk offers a free trial for 21 days and HelpDesk offers this for 14 days.
In this versus, we compare HelpDesk vs Freshdesk in-depth to help you choose one of them. If you want to know more details, we recommend you to read our HelpDesk review and Freshdesk review .
However, you can also directly find the Best Help Desk Software , we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
HelpDesk vs Freshdesk at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Freshdesk vs HelpDesk. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
In this HelpDesk review, you’ll find more information about its features, pricing, pros and cons and why you should …
In this Freshdesk review, you’ll find more information about its features, pricing, pros and cons and why you should …
Specifications comparison Details HelpDesk Freshdesk Features Automated Workflows / Automation-Focused Integrations / Collision Detection / Custom Fields / Multidisciplinary Teams / Multiple Email Templates / Simplify Daily Support Tasks Live chat Best suited for Small businesses, Mid size businesses Small businesses, Mid size businesses, Large enterprises Website languages English Multilingual Website URL Visit official website Visit official website Support link Support page Support page Support email contact@helpdesk.com support@freshdesk.com Live chat Yes No Company address Wrocław, Lower Silesia 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 Year founded 2010
Pricing comparison
Compare the price between HelpDesk vs Freshdesk
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
Pricing comparison HelpDesk Freshdesk Pricing range From $29 per month From $0 to $69 per month Pricing types Monthly subscription Annual subscription / Monthly subscription Free plan Yes Yes Free trial Yes, 14 days Yes, 21 days Money back guarantee No No Pricing page link See plans See plans
HelpDesk Pricing details HelpDesk offers flexible pricing plans to cater to the varying needs of businesses. First and foremost, there is a Free plan available, which allows users to get started with HelpDesk at no cost.
It includes a 14-day trial period with no credit card requirement, making it easy for teams to explore the features and benefits of the platform. The Free plan is an excellent option for small businesses or those looking to evaluate HelpDesk before committing to a paid plan.
For teams that require more advanced features and capabilities, HelpDesk offers the Team plan at $29 per month per agent. This plan provides access to a range of premium features, including centralized communication, efficient ticket management, seamless collaboration, automation, and reporting.
With the Team plan, businesses can enhance their support operations and improve customer satisfaction by efficiently managing customer queries and building stronger bonds with their customers.
Team plan ($29 /mo per agent)
Intuitive AI text enhancements
Mentioning teammates for guidance
Free and unlimited viewer roles
Automation to perform tasks quicker
Private notes to detail the tickets
Real-time progress reporting
All messages in one dashboard
Robust customer data in tickets
Efficient team management tools
Customized canned responses
Freshdesk Pricing details Freshdesk starts from $0 to $69 per month and you can save some money if you pay yearly. However, you can try for free during 21 days!
Freshdesk offers three pricing tiers: Growth, Pro, Enterprise. We are not sure about the pricing, they show 2 different pricing on 2 different URLs.
Growth Plan This Freshdesk plan is available at $15 per agent monthly. The plan adds traffic cop functionality and collision detection that help prevent agents from responding without seeing the latest ticket information or responding to a similar ticket. Other features include Freshworks Marketplace integrations, basic SLA management, custom ticket views, and advanced workflow and automation.
Pro Plan The pro plan is available at $39 per agent monthly. It offers a customer 360 tool, escalation emails dedicated to SLA violations, canned forms, customer satisfaction surveys, ticket templates, and time tracking. These features enable you to view the knowledge base articles that your customers have viewed as well as information you have previously captured regarding your customers in previous tickets.
Enterprise Plan This plan is available at $69 per agent monthly. It comes with Freshdesk’s AI engine called Freddy, multiple products support, dynamic ticket forms, multiple SLA policies, shared ticket ownership, advanced ticket assignment methods (load-balanced and round-robin), and customized satisfaction surveys support. Freddy serves as a one-stop shop for bot-oriented customer touchpoints integration, like smartphone-based IVR systems and bot-powered voice chat.
