The main difference between Help Scout and Archbee is that. Help Scout offer 30 days money back guarantee but Archbee does not offer any money back guarantee.
In this versus, we compare Help Scout vs Archbee in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Help Scout review and Archbee review.
However, you can also directly find the Best Knowledge Base Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
Help Scout vs Archbee at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Help Scout vs Archbee. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
Archbee Review – Documentation Made Easy
Specifications comparison
Details | Help Scout | Archbee |
---|---|---|
Features | Integrations / Live chat / Real-time messaging | API / Document setup |
Best suited for | Small businesses, Mid size businesses, Large enterprises | Freelancers, Small businesses, Mid size businesses |
Website languages | English | English |
Website URL | Visit official website | Visit official website |
Support link | Support page | Support page |
Support email | contact@helpscout.com | contact@archbee.com |
Live chat | Yes | Yes |
Company address | Boston | Newark, Delaware, United States |
Year founded | 2011 | 2019 |
Pricing comparison
Compare the price between Help Scout vs Archbee
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
Pricing comparison | Help Scout | Archbee |
---|---|---|
Pricing range | From $20/month to $65/month | From $38/month to $500/month |
Pricing types | Annual subscription / Monthly subscription | Annual subscription / Monthly subscription |
Free plan | No | No |
Free trial | Yes, 15 days | Yes, 21 days |
Money back guarantee | Yes, 30 days | No |
Pricing page link | See plans | See plans |
Help Scout Pricing details
There are two pricing for Help Scout: Monthly and Annually.
Monthly plan:
- Standard $25 per user per month
- Plus $50 per user per month
- Pro – Contact them in a link
Annual plan:
- Standard $20 per user per month
- Plus $40 per user per month
- Pro $65 per user per month
Monthly Plans:
Standard: $25 per user per month
- 2 Mailboxes
- 1 Doc site
- Up to 25 users
- Live chat
- In-app messaging(See Pricing)
- Beacon help widget
- Custom reports
- Automated workflows
- Customer properties
- API and 50+ integrations
Plus: $50 per user per month
- 5 Mailboxes
- 2 Docs sites
- No maximum user count
- 25 light users
- Custom fields
- Teams
- Advanced permissions
- Unlimited reporting history
- Advanced API access
- Salesforce, Jira, HubSpot apps
- HIPAA compliance
- Enterprise security
Pro Plan:
Available only for annual payments.
Annual Plans:
Standard: $20 per user per month
- 2 Mailboxes
- 1 Doc site
- Up to 25 users
- Live chat
- In-app messaging(See Pricing)
- Beacon help widget
- Custom reports
- Automated workflows set up rules to filter emails and automate actions
- Customer propertiesEnrich customer profiles with custom attributes
- API and 50+ integrations
Plus: $40 per user per month
- 5 Mailboxes
- 2 Docs sites
- No maximum user count
- 25 light users
- TeamsAssign
- Advanced API (access400 API calls per minute and access reporting endpoints)
- HIPAA compliance
- Enterprise security
Pro: $65 per user per month
- 25 Mailboxes
- 10 Docs sites
- 50 light
- Enterprise security
- HIPAA compliance
- API rate limit increase
- Concierge onboarding service
- Dedicated account manager
Archbee Pricing details
Archbee pricing is divided into three tiers based on the services provided and the kind of audience catered. The plans can be billed both monthly and annually. Furthermore, all the plans start with a free trial followed by its purchase.
GROWING
Annual billing:
This costs $30/month. As this plan is restricted to 5 team accounts only, it includes an extra cost of $4/month with every additional account created.
Monthly billing:
This costs $38/month. As this plan is restricted to 5 team accounts only, it includes an extra cost of $5/month with every additional account created.
SCALING
Annual billing:
This costs $100/month. As this plan is restricted to 10 team accounts only, it includes an extra cost of $8/month with every additional account created.
Monthly billing:
This costs $125/month. As this plan is restricted to 10 team accounts only, it includes an extra cost of $10/month with every additional account created.
ENTERPRISE
Annual billing:
This costs $400/month. As this plan is restricted to 20 team accounts only, it includes an extra cost of $12/month with every additional account created.
Monthly billing:
This costs $500/month. As this plan is restricted to 20 team accounts only, it includes an extra cost of $15/month with every additional account created.