Gorgias vs HelpDesk - Who is the winner?

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The main difference between Gorgias and HelpDesk is that Gorgias is quite more expensive than HelpDesk.

In this versus, we compare Gorgias vs HelpDesk in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Gorgias review and HelpDesk review.

However, you can also directly find the Best Help Desk Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

Gorgias vs HelpDesk at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of HelpDesk vs Gorgias. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.3

Gorgias Review – Pricing, Features with Pros and Cons

In this Gorgias review, you’ll find more information about its features, pricing, pros and cons and why you should …

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Average Score 9.3

Customer support

9.1

Value for money

9.4

Ease of use

9.3

Features

9.5

PROS:

It consolidates customer inquiries from multiple channels to a single dashboard
Useful for saving time by automating repetitive tasks and providing quick responses
Allows integration with major e-commerce platforms for personalized support
It enables personalized and context-rich assistance
It is suitable for businesses of all sizes, from small businesses to enterprise-level organizations

CONS:

Some users may require time to fully understand and utilize all features
Higher pricing plans are suitable for larger businesses with higher support volumes
Setting up the system and integrations requires technical expertise
Some users may find customization options to be limited

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9.3

HelpDesk Review – IT Service Desk Software

In this HelpDesk review, you’ll find more information about its features, pricing, pros and cons and why you should …

Visit HelpDesk

Read full review

Average Score 9.3

Customer support

9.2

Value for money

9.4

Ease of use

9.3

Features

9.4

PROS:

Centralized Communication
Efficient Ticket Management
Seamless Collaboration
Automation and Efficiency

CONS:

Limited Customization

Visit HelpDesk

Specifications comparison

Details	Gorgias	HelpDesk
Features	Automation / Collaboration Tools / Integration / Macros and Snippets / Omnichannel Support / Reporting and Analytics / Shared Inbox	Automated Workflows / Automation-Focused Integrations / Collision Detection / Custom Fields / Multidisciplinary Teams / Multiple Email Templates / Simplify Daily Support Tasks
Best suited for	Small businesses, Mid size businesses, Large enterprises	Small businesses, Mid size businesses
Website languages	English	English
Website URL	Visit official website	Visit official website
Support link	Support page	Support page
Support email	support@gorgias.io	contact@helpdesk.com
Live chat	Yes	Yes
Company address	San Francisco, California	Wrocław, Lower Silesia
Year founded	2015

Pricing comparison

Compare the price between Gorgias vs HelpDesk

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparison	Gorgias	HelpDesk
Pricing range	From $10 to $900 per month	From $29 per month
Pricing types	Monthly subscription	Monthly subscription
Free plan	Yes	Yes
Free trial	Yes, 7 days	Yes, 14 days
Money back guarantee	No	No
Pricing page link	See plans	See plans

Gorgias Pricing details

It offers five different kinds of Pricing plans targeting different types of customers.

First of all, it has a Starter Plan. This plan is ideal for small businesses or startups looking for a basic customer support solution. It includes a shared inbox, basic automation rules, and email support.

Then there is the Basic Plan. It expands on the Starter plan with advanced automation rules, live chat support, and integration with Shopify. It is suitable for growing businesses that require more features and capabilities.

Then there is the Pro plan. It offers advanced reporting and analytics, customizable email templates, macros, and snippets for quick responses and omnichannel support. It is designed for businesses that need enhanced customer support functionalities.

Then comes the Advanced Plan. It provides access to performance analytics and KPIs, advanced integrations with platforms like Salesforce and Magento, customizable roles and permissions, API access, and priority support. It is well-suited for larger organizations with complex customer support needs.

The last plan is the Enterprise Plan. It is the most comprehensive plan designed for large enterprises. It includes all the features of the Advanced plan, along with dedicated customer success management, SLA and uptime guarantees, enterprise-grade security and compliance, and custom onboarding and training.

So, we can say that Gorgias offers pricing plans for businesses of different sizes and requirements, ensuring that each plan delivers the necessary tools and support to streamline and enhance its customer support operations.

Starter Plan ($10/ Month)

It includes:

Shared inbox
Basic automation rules
Email support
3 User seats allotted
Shopify / Shopify Plus Integration
The integration library includes 94 apps
Access to Gorgias Academy

Basic Plan ($60/ Month)

It includes all features of The Starter Plan, plus:

Advanced automation rules
500 User seats allotted
BigCommerce Integration
Team management features added
User permissions granted
Support channels include both Email and live chat
Office hours Customer Support

Pro Plan ($360/ Month)

It includes all the features of the Basic plan, plus:

Advanced reporting and analytics
Customizable email templates
Macros and snippets
Omnichannel support (e.g., social media, SMS)
Magento Integration
Revenue statistics are provided

Advanced Plan ($900/ Month)

It includes all features from the Pro Plan, and:

Performance analytics are provided
Customizable roles and permissions are granted
API access is granted
Priority support is provided
A dedicated Success Manager is available

Enterprise Plan (Negotiable)

It includes features from Advanced Plan, and:

A dedicated customer success manager is available
SLA and uptime guarantee
Enterprise-grade security and compliance
Custom onboarding and training
Custom services are provided

Visit Gorgias official website

HelpDesk Pricing details

HelpDesk offers flexible pricing plans to cater to the varying needs of businesses. First and foremost, there is a Free plan available, which allows users to get started with HelpDesk at no cost.

It includes a 14-day trial period with no credit card requirement, making it easy for teams to explore the features and benefits of the platform. The Free plan is an excellent option for small businesses or those looking to evaluate HelpDesk before committing to a paid plan.

For teams that require more advanced features and capabilities, HelpDesk offers the Team plan at $29 per month per agent. This plan provides access to a range of premium features, including centralized communication, efficient ticket management, seamless collaboration, automation, and reporting.

With the Team plan, businesses can enhance their support operations and improve customer satisfaction by efficiently managing customer queries and building stronger bonds with their customers.