Gist vs Ruby

The main difference between Gist and Ruby is that Gist offer a free plan but Ruby does not offer this.

In this versus, we compare Gist vs Ruby in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Gist review and Ruby review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Gist vs Ruby at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Gist vs Ruby. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base

Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base

In this Gist review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.2
Customer support
Value for money
Ease of use
  • Better free plans than competitors
  • The wonderful cross-channel messaging feature
  • Lead generations with pop-ups and forms
  • The impractical Chat history feature
  • Narrow Integrations
Ruby Review – Virtual Receptionist and Live Chat Software

Ruby Review – Virtual Receptionist and Live Chat Software

In this Ruby review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.2
Customer support
Value for money
Ease of use
  • Phone systems integrated with Nextiva and Grasshopper 
  • No setup or after-hours fees
  • Health Insurance Portability and Accountability Act (HIPAA) Compliant receptionist
  • Expensive as compared to competitors
  • No free version
  • Assistance during business hours only

Specifications comparison

FeaturesChatbots / Display Chat Window For Visitor Guests / Emails and Messages Inbox / Events Tracker / Live chat / Sign-Up Forms and Alert PopupsCall Routing / Dynamic Integration / Live chat / Virtual Receptionists
Best suited forSmall businesses, Mid size businessesSmall businesses, Mid size businesses
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Live chatYesYes
Company address2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US300 Wyandotte Street #301, Kansas City, MO 64105, US
Year founded20202003

Pricing comparison

Compare the price between Gist vs Ruby

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonGistRuby
Pricing rangeFrom $0 to $99 per monthFrom $230 to $1595 per month
Pricing typesAnnual subscription / Monthly subscriptionMonthly subscription
Free planYesNo
Free trialNoNo
Money back guaranteeYes, 14 daysNo
Pricing page linkSee plansSee plans

Gist Pricing details

Prices for Gist range from $19 per month for the Support plan to $548 per month for the All-in-One plan. For all three types of plans, there are limited free options.

Gist Pricing

Free ($0):

  • Two support seats
  • Basic live chat features

Professional ($29/month):

  • Five support seats
  • Knowledge Base

Premium ($499/month) (currently discounted to $99/month):

  • Unlimited seats
  • Custom chatbots

Marketing Plan:

Free ($0):

  • Basic email templates
  • 200 contacts

Professional ($19/month):

  • 1,000 contacts
  • Automated emails

Premium ($49/month) (currently discounted to $29/month): 

  • Automatic event tracking
  • 1,000 contacts

All-in-One Bundle:

Free ($0):

  • Forever subscription to Marketing
  • Forever subscription of Support plans

Professional ($48/month):

  • Both Professional Support and Professional Marketing plans

Premium ($548/month) (currently discounted by $128/month): 

  • Premium Marketing plans

Ruby Pricing details

Ruby Receptionist charges $360 per month for its virtual receptionist service and $135 per month for its live chat service. People who desire both of these services at once can save 20% by purchasing the bundle. There is no free trial, however, customers have 21 days to request a refund if they are not satisfied.

All of the receptionist plans have the same great features like live transferring, voicemail transcription, email, and use alerts; the only variation is the number of receptionist minutes included. For information on how much each plan’s extra minute will cost, please contact sales. Payment is required on a monthly basis rather than once a year.

Ruby Pricing

Call Ruby 100 ($365 monthly)

  • Best For Small businesses with medium call volumes
  • Up to 100 minutes

Call Ruby 200 ($660 monthly)

  • Best For Small to mid-size companies
  • Up to 200 minutes

Call Ruby 350 ($1,100 monthly)

  • Up to 350 minutes
  • Best For Growing companies with stronger call volumes

Call Ruby 500 ($1,595 monthly)

  • Best For Enterprises with a high call volume
  • Up to 500 minutes

There are a total of three different conversation modes available in Ruby. Receptionist plans vary in the number of free monthly calls they provide and may only be purchased on a regular basis. Among the features that come standard is the ability to record chats, collect leads from websites, and display customized chat widgets.

Chat Ruby 10 ($135 monthly)

  • Upto 10 chats

Chat Ruby 30 ($315 monthly)

  • Upto 30 chats

Chat Ruby 50 ($490 monthly)

  • Upto 50 chats