Gist vs Docsie

The main difference between Gist and Docsie is that Gist offer money back guarantee for 14 days but Docsie does not offer this.

In this versus, we compare Gist vs Docsie in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Gist review and Docsie review.

However, you can also directly find the Best Knowledge Base Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Gist vs Docsie at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Gist vs Docsie. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.2
Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base

Gist Review – All in One Email Marketing Automation, Live Chat and Knowledge Base

In this Gist review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.2
Customer support
8.9
Value for money
9.3
Ease of use
9.2
Features
9.2
PROS:
  • Better free plans than competitors
  • The wonderful cross-channel messaging feature
  • Lead generations with pop-ups and forms
CONS:
  • The impractical Chat history feature
  • Narrow Integrations
8.8
Docsie Review – Create Documentation Efficiently

Docsie Review – Create Documentation Efficiently

In this Docsie review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 8.8
Customer support
8.5
Value for money
8.9
Ease of use
8.7
Features
9.2
PROS:
  • Docsie is an excellent resource for expanding your knowledge base, and the best part is that it is reasonably priced.
  • When you need assistance, Docsie has fantastic customer service and is quite simple to use.
  • Docsie.io is at the bleeding edge of documentation, and the team there is always coming up with creative and practical upgrades that enhance their platform in numerous ways.
  • Ability to easily manage any documentation or migration project, no matter how big or little.
  • Compile documents from several sites. Edit the site documentation like you would a word document.
CONS:
  • Mobile application isn't available.
  • Has a bit of a learning curve.

Specifications comparison

DetailsGistDocsie
FeaturesChatbots / Display Chat Window For Visitor Guests / Emails and Messages Inbox / Events Tracker / Live chat / Sign-Up Forms and Alert PopupsDocument setup / Knowledge Base
Best suited forSmall businesses, Mid size businessesIndividuals, Freelancers, Small businesses, Mid size businesses, Large enterprises
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support email[email protected][email protected]
Live chatYesNo
Company address2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, USToronto, Ontario
Year founded20202016

Pricing comparison

Compare the price between Gist vs Docsie

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonGistDocsie
Pricing rangeFrom $0 to $99 per monthFrom $39/month to $315/month
Pricing typesAnnual subscription / Monthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialNoNo
Money back guaranteeYes, 14 daysNo
Pricing page linkSee plansSee plans

Gist Pricing details

Prices for Gist range from $19 per month for the Support plan to $548 per month for the All-in-One plan. For all three types of plans, there are limited free options.

Gist Pricing

Free ($0):

  • Two support seats
  • Basic live chat features

Professional ($29/month):

  • Five support seats 
  • Knowledge Base

Premium ($499/month) (currently discounted to $99/month):

  • Unlimited seats
  • Custom chatbots

Marketing Plan:

Free ($0):

  • Basic email templates 
  • 200 contacts

Professional ($19/month):

  • 1,000 contacts
  • Automated emails

Premium ($49/month) (currently discounted to $29/month): 

  • Automatic event tracking
  • 1,000 contacts

All-in-One Bundle:

Free ($0): 

  • Forever subscription to Marketing
  • Forever subscription of Support plans

Professional ($48/month): 

  • Both Professional Support and Professional Marketing plans

Premium ($548/month) (currently discounted by $128/month): 

  • Premium Marketing plans

Docsie Pricing details

Docsie pricing plans are divided into five categories:

  • Startup
  • Startup Plus
  • Small Team
  • Business
  • Organization
Docsie pricing
  1. Startup – Good for hobby projects with simple documentation needs.
  •  1 Public & Private Knowledge Base
  • 1 Custom Domain with SSL
  • Unlimited Articles and Versions
  • 5 Books of content
  • Unlimited Languages
  • Use existing templates
  • Upload images, gifs
  • Publish Knowledge Base to Docsie Portal
  • Embed Knowledge Base into your website
  • Import from Word
  • Import from HTML
  • 15 MB max file upload size
  • 1 GB upload limit

2. Startup Plus – ($39 monthly and $49 annually) Great for Startups who simply need to add more content to their Docs. All features of startup plus:  

  • 10 Books of content
  • Create and use templates
  • 30 MB max file upload size
  • 30 GB upload limit
  • File manager
  • Upload Videos
  • Password Protect Docs
  • Use Google Analytics

3. Small Team – ($79 and $99 annually)  Amazing for companies who are getting serious about their docs.

  • All features of Startup Plus
  • Publish up to 3 knowledge bases
  • 3 custom domains
  • 3 Shelves of Content
  • Create product tours
  • Unlimited content per shelf
  • Automated Translations
  • Knowledgebase Customization and Branding
  • Advanced JWT Token Authentication
  • Support with migration
  • Use Custom Javascript
  • Access to Docsie API
  • 50 MB max file upload size
  • 50 GB upload limit

4. Business – ($249 and $315 annually) Phenomenal for teams with lots of docs, needing a helpful way to manage them.

  • All features of a Small Team
  • Publish up to 10 knowledge bases
  • Up to 10 custom domains
  • 10 Shelves of content
  • Unlimited manuals, tours, and docs
  • Generate Videos from Docs and User Manuals
  • Create In-App Help Interfaces
  • Advanced Search and View Analytics
  • View Documentation Feedback
  • AI-powered “Ghost Translations”
  • Support with knowledge base customization
  • 250 MB max file upload size
  • 100 GB upload limit 

 

  1. Organization
  • Alternatively, you can host your knowledge base in a private cloud environment.
  • Make changes to your Docsie instance as desired.

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