Froged vs Ruby

The main difference between Froged and Ruby is that Froged offers a 7-day free trial but Ruby does not offer this.

In this versus, we compare Froged vs Ruby in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Froged review and Ruby review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Froged vs Ruby at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Ruby vs Froged. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

8.8
Froged Review – Customer Experience Platform

Froged Review – Customer Experience Platform

In this Froged review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 8.8
Customer support
8.9
Value for money
8.7
Ease of use
8.5
Features
9
PROS:
  • Good customer service
  • Campaign success setup
  • Have facts ready when talking to clients
  • Collect email addresses from departing visitors
  • Business growth using client journeys
  • Dynamic tagging and user groups help organize databases
  • Ease of use
CONS:
  • The dashboard is non-interactive in the free version
  • The behavioural analysis only in paid versions
9.2
Ruby Review – Virtual Receptionist and Live Chat Software

Ruby Review – Virtual Receptionist and Live Chat Software

In this Ruby review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.2
Customer support
9.2
Value for money
9
Ease of use
9.3
Features
9.1
PROS:
  • Phone systems integrated with Nextiva and Grasshopper 
  • No setup or after-hours fees
  • Health Insurance Portability and Accountability Act (HIPAA) Compliant receptionist
CONS:
  • Expensive as compared to competitors
  • No free version
  • Assistance during business hours only

Specifications comparison

DetailsFrogedRuby
FeaturesIntegrations / Knowledge Base / Product FlowsCall Routing / Dynamic Integration / Live chat / Virtual Receptionists
Best suited forSmall businesses, Mid size businessesSmall businesses, Mid size businesses
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@froged.comstaff@ruby.com
Live chatYesYes
Company addressMiami, US300 Wyandotte Street #301, Kansas City, MO 64105, US
Year founded20192003

Pricing comparison

Compare the price between Froged vs Ruby

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonFrogedRuby
Pricing rangeFrom €0 to €890 per monthFrom $230 to $1595 per month
Pricing typesAnnual subscription / Monthly subscriptionMonthly subscription
Free planNoNo
Free trialYes, 7 daysNo
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Froged Pricing details

Froged has four plans starting from Free (€0), Grow (€66 each month), Scale (€290 each month), and Enterprise (€740 each month). You may use 7 day period demo for free trial and then subscribe for the desired plan depending upon your professional use.

Froged Pricing

FREE (€0):

  • For small team, an easier way to start a business, engage users and create help articles
  • 1 seat
  • Business Messenger
  • Databank
  • Integrating Slack
  • 200 Active Users Monthly
  • Credit card-free

GROW (€66/MONTH):

  • Provide your staff with tools to boost user retention and reduce churn
  • Starter+
  • Measuring engagement (CSAT Score, etc…)
  • Emails unlimited
  • Event-based email alerts
  • Behavior monitoring
  • Slack-Google Meet integration
  • 1,000 Active Monthly Users

SCALE (€290/MONTH):

  • Popular
  • Scales with your business
  • Grow+’s
  • 7 Seats (39€/seat)
  • Conversation-automation rules
  • Flows
  • Email behavior
  • NPS
  • Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, Webhooks
  • Remove FROGED from alerts and emails
  • 10,000 Active Users Monthly

ENTERPRISE (€740/MONTH):

  • Business-specific tools
  • Scale+
  • Seating 10
  • KB Pro Add-on
  • Space-planning
  • Success Manager
  • FROGED logo removal
  • 100% SLA
  • Active Monthly Users

Ruby Pricing details

Ruby Receptionist charges $360 per month for its virtual receptionist service and $135 per month for its live chat service. People who desire both of these services at once can save 20% by purchasing the bundle. There is no free trial, however, customers have 21 days to request a refund if they are not satisfied.

All of the receptionist plans have the same great features like live transferring, voicemail transcription, email, and use alerts; the only variation is the number of receptionist minutes included. For information on how much each plan’s extra minute will cost, please contact sales. Payment is required on a monthly basis rather than once a year.

Ruby Pricing

Call Ruby 100 ($365 monthly)

  • Best For Small businesses with medium call volumes
  • Up to 100 minutes

Call Ruby 200 ($660 monthly)

  • Best For Small to mid-size companies
  • Up to 200 minutes

Call Ruby 350 ($1,100 monthly)

  • Up to 350 minutes
  • Best For Growing companies with stronger call volumes

Call Ruby 500 ($1,595 monthly)

  • Best For Enterprises with a high call volume
  • Up to 500 minutes

There are a total of three different conversation modes available in Ruby. Receptionist plans vary in the number of free monthly calls they provide and may only be purchased on a regular basis. Among the features that come standard is the ability to record chats, collect leads from websites, and display customized chat widgets.

Chat Ruby 10 ($135 monthly)

  • Upto 10 chats

Chat Ruby 30 ($315 monthly)

  • Upto 30 chats

Chat Ruby 50 ($490 monthly)

  • Upto 50 chats

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