The main difference between Froged and Help Scout is that Froged offer a 7 day free trial and Help Scout offer it for 15 days.
In this versus, we compare Froged vs Help Scout in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Froged review and Help Scout review.
However, you can also directly find the Best Knowledge Base Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
Froged vs Help Scout at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Help Scout vs Froged. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
Froged Review – Customer Experience Platform
Specifications comparison
Details | Froged | Help Scout |
---|---|---|
Features | Integrations / Knowledge Base / Product Flows | Integrations / Live chat / Real-time messaging |
Best suited for | Small businesses, Mid size businesses | Small businesses, Mid size businesses, Large enterprises |
Website languages | English | English |
Website URL | Visit official website | Visit official website |
Support link | Support page | Support page |
Support email | support@froged.com | contact@helpscout.com |
Live chat | Yes | Yes |
Company address | Miami, US | Boston |
Year founded | 2019 | 2011 |
Pricing comparison
Compare the price between Froged vs Help Scout
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
Pricing comparison | Froged | Help Scout |
---|---|---|
Pricing range | From €0 to €890 per month | From $20/month to $65/month |
Pricing types | Annual subscription / Monthly subscription | Annual subscription / Monthly subscription |
Free plan | No | No |
Free trial | Yes, 7 days | Yes, 15 days |
Money back guarantee | No | Yes, 30 days |
Pricing page link | See plans | See plans |
Froged Pricing details
Froged has four plans starting from Free (€0), Grow (€66 each month), Scale (€290 each month), and Enterprise (€740 each month). You may use 7 day period demo for free trial and then subscribe for the desired plan depending upon your professional use.
FREE (€0):
- For small team, an easier way to start a business, engage users and create help articles
- 1 seat
- Business Messenger
- Databank
- Integrating Slack
- 200 Active Users Monthly
- Credit card-free
GROW (€66/MONTH):
- Provide your staff with tools to boost user retention and reduce churn
- Starter+
- Measuring engagement (CSAT Score, etc…)
- Emails unlimited
- Event-based email alerts
- Behavior monitoring
- Slack-Google Meet integration
- 1,000 Active Monthly Users
SCALE (€290/MONTH):
- Popular
- Scales with your business
- Grow+’s
- 7 Seats (39€/seat)
- Conversation-automation rules
- Flows
- Email behavior
- NPS
- Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, Webhooks
- Remove FROGED from alerts and emails
- 10,000 Active Users Monthly
ENTERPRISE (€740/MONTH):
- Business-specific tools
- Scale+
- Seating 10
- KB Pro Add-on
- Space-planning
- Success Manager
- FROGED logo removal
- 100% SLA
- Active Monthly Users
Help Scout Pricing details
There are two pricing for Help Scout: Monthly and Annually.
Monthly plan:
- Standard $25 per user per month
- Plus $50 per user per month
- Pro – Contact them in a link
Annual plan:
- Standard $20 per user per month
- Plus $40 per user per month
- Pro $65 per user per month
Monthly Plans:
Standard: $25 per user per month
- 2 Mailboxes
- 1 Doc site
- Up to 25 users
- Live chat
- In-app messaging(See Pricing)
- Beacon help widget
- Custom reports
- Automated workflows
- Customer properties
- API and 50+ integrations
Plus: $50 per user per month
- 5 Mailboxes
- 2 Docs sites
- No maximum user count
- 25 light users
- Custom fields
- Teams
- Advanced permissions
- Unlimited reporting history
- Advanced API access
- Salesforce, Jira, HubSpot apps
- HIPAA compliance
- Enterprise security
Pro Plan:
Available only for annual payments.
Annual Plans:
Standard: $20 per user per month
- 2 Mailboxes
- 1 Doc site
- Up to 25 users
- Live chat
- In-app messaging(See Pricing)
- Beacon help widget
- Custom reports
- Automated workflows set up rules to filter emails and automate actions
- Customer propertiesEnrich customer profiles with custom attributes
- API and 50+ integrations
Plus: $40 per user per month
- 5 Mailboxes
- 2 Docs sites
- No maximum user count
- 25 light users
- TeamsAssign
- Advanced API (access400 API calls per minute and access reporting endpoints)
- HIPAA compliance
- Enterprise security
Pro: $65 per user per month
- 25 Mailboxes
- 10 Docs sites
- 50 light
- Enterprise security
- HIPAA compliance
- API rate limit increase
- Concierge onboarding service
- Dedicated account manager