Freshworks CRM vs Hubspot

The main difference between Freshworks CRM and Hubspot is their approach to customer relationship management. Freshworks CRM offers a user-friendly interface and powerful automation tools, catering to businesses seeking an intuitive CRM solution with customizable automation. It focuses on simplifying CRM processes. On the other hand, HubSpot provides a comprehensive, all-in-one marketing, sales, and service platform which makes it ideal for businesses that prefer an integrated solution for inbound marketing, sales, and customer service. It offers a wider spectrum of tools for inbound marketing and sales automation.

In this versus, we compare Freshworks CRM vs Hubspot in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Freshworks CRM review and Hubspot review.

However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Freshworks CRM vs Hubspot at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Freshworks CRM vs Hubspot. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9
Freshworks CRM Review – CRM for Sales and Marketing teams

Freshworks CRM Review – CRM for Sales and Marketing teams

In this Freshworks CRM review, you’ll find more information about its features, pricing, pros and cons and why you …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9.5
Features
8.5
PROS:
  • Easy to use and affordable
  • AI automation
  • 21 days free trial
  • Visual sales funnel
CONS:
  • Other platforms has more integrations
  • Other CRMs better suite for large businesses
8.8
Hubspot Review – Digital Marketing tools

Hubspot Review – Digital Marketing tools

In this Hubspot review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.6
Customer support
9
Value for money
9.5
Ease of use
10
Features
10
PROS:
  • Get essential and valuable data
  • Free plan
  • Powerful tool to spy on your competitors
CONS:
  • Expensive plan for small website
  • Poor data quality for small websites

Specifications comparison

DetailsFreshworks CRMHubspot
FeaturesA/B test / Analytics / Appointments / CRM Marketing / Drag and drop builder / Email marketing / Live chat / SMS Marketing
Best suited forFreelancers, Small businesses, Mid size businesses
Website languagesDutch / English / French / Japanese / Portuguese / Spanish
Website URLVisit official website
Support linkSupport page
Support emailhelp@hubspot.com
Live chatYes
Company address25 First Street, 2nd Floor Cambridge, MA 02141 United States
Year founded2012

Pricing comparison

Compare the price between Freshworks CRM vs Hubspot

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonFreshworks CRMHubspot
Pricing rangeFrom $45 to $3200 per month
Pricing typesAnnual subscription / Monthly subscription
Free planNo
Free trialYes, 14 days
Money back guaranteeNo
Pricing page linkSee plans

Freshworks CRM Pricing details

Hubspot Pricing details

Hubspot starter plan costs you $45 per month. You can save money up to 10% by subscribing those monthly plans annually.

Hubspot Pricing

It includes 3 subscription packages (the prices indicated correspond to a monthly payment, it is possible to pay less by paying the whole subscription in one go).Please note that Hubspot offers a free version with the following features (Marketing and other modules):

  • CRM: contact management, contact activity on your site, company, transactions, tasks and activities
  • Marketing: forms, emails, ads and segmentation
  • Customer service: chat, conversational bot and ticket creation

 

Hubspot Marketing Starter offer

Hubspot’s Starter plan starts at 41€/month and you can save 10% by paying annually. The Starter plan includes the following features:

  • All free features
  • Landing page editor
  • Form editor
  • Ads management
  • Retargeting

Hubspot Marketing Professional offer

Hubspot’s Professional plan starts at 740€/month and you can save 10% by paying annually. The Professional plan includes the following features:

  • All the Starter plan features
  • Landing page editor
  • Form editor
  • Ads management
  • Retargeting
  • Reporting and intelligent content
  • Blogging
  • SEO recommendations
  • Social networks
  • A/B testing
  • Video hosting
  • Call to action
  • Reporting

Hubspot Marketing Enterprise offer

Hubspot’s Enterprise plan starts at 2944€/month and you can save 10% by paying annually. The Enterprise plan includes the following features:

  • All the Professional plan features
  • Management of teams and different brands
  • Multi-touch attribution
  • Custom event triggers
  • Premium reporting

Hubspot offers two different categories for its pricing. For individuals and small businesses, it offers a free plan with limited features. The paid plans for this category start at $18 per month and can go up to $800 per month. And for large businesses and enterprises it offers vast plans with more features. These plans cost from $800 per month to $3600 per month, depending on your needs and requirements. On the other hand, FreshWorks CRM only offers a free trial with basic features. And the paid plans start at around $29 per user per month, offering more advanced CRM, sales automation, and marketing capabilities. Pricing may vary based on the number of users and the features needed. Its pricing can go up to $109 per user per month. So, in terms of low starting price, Hubspot is the winner.

🏆 Winner: Hubspot

Learn more in the section below with our comparison of the different features of Freshworks CRM vs Hubspot .

Features comparison

We highlight the main differences between Freshworks CRM vs Hubspot

Here is a quick summary of the differences between the features and services offered by Freshworks CRM vs Hubspot:

Features overview

In this section, we will compare only the big differences between Freshworks CRM and Hubspot, and we will assign a winner for each feature or service.
So we will compare first:

  • Pricing and Affordability
  • Contact Management
  • Email Marketing
  • Sales Pipeline Management
  • Marketing Automation

Pricing and Affordability

Hubspot offers a free plan for individuals and small businesses with limited features. And for paid plans it costs as low as $18 per month and as high as $800 per month. Similarly, it offers plans for larger organizations. And for these organizations, the plans start at $800 per month, and goes up to $3600 per month. On the other hand, Wishpond doesn’t have any fixed pricing plan. You have to book a demo with sales representative and then you can get pricing for its services according to your requirements.

🏆 Winner: Hubspot

Contact Management

Freshworks CRM provides robust contact management tools, including contact segmentation and detailed contact profiles that helps users organize and track their contacts effectively. On the other hand, HubSpot offers comprehensive contact management features, with tools for contact segmentation, activity tracking, and contact history. 

🏆 Winner: Hubspot

Email Marketing

Freshworks CRM includes basic email marketing features that allows users to create and send email campaigns to their contacts. Whereas HubSpot also offers a powerful email marketing tool with advanced features, including email templates, A/B testing, and email analytics.

🏆 Winner: Tie

Sales Pipeline Management

Freshworks CRM offers intuitive sales pipeline management with customizable stages and deal tracking. On the other hand, HubSpot provides extensive sales pipeline management tools, including automation, lead scoring, and sales analytics.

🏆 Winner: Hubspot

Marketing Automation

Freshworks CRM offers marketing automation capabilities, such as lead nurturing and workflow automation. Whereas HubSpot also provides a sophisticated marketing automation platform with features like lead scoring, behavior tracking, and automated workflows.

🏆 Winner: Tie

User Reviews

Find out what current users think about Freshworks CRM and Hubspot

If you need some external reviews of Ciroapp, you can read the reviews written by their users. Feel free to add your own on these platforms once you are an experienced user of Freshworks CRM or Hubspot, to help our community to choose.

Freshworks CRM Reviews

9
Freshworks CRM Review – CRM for Sales and Marketing teams

Freshworks CRM Review – CRM for Sales and Marketing teams

In this Freshworks CRM review, you’ll find more information about its features, pricing, pros and cons and why you …

Hubspot Reviews

8.8
Hubspot Review – Digital Marketing tools

Hubspot Review – Digital Marketing tools

In this Hubspot review, you’ll find more information about its features, pricing, pros and cons and why you should …

Now that you have read everything and know all the differences between Freshworks CRM and Hubspot, it’s time to define a winner! Find out in the following whom the winner of this versus is ⚡.

Winner

Freshworks CRM vs Hubspot: Who is the winner?

HubSpot is the winner as it offers a robust set of features encompassing contact management, email marketing, sales pipeline management, and marketing automation along with a well-balanced pricing structure. Its versatility as an all-in-one marketing and sales platform appeals to a broad range of businesses.

On the other hand, Freshworks CRM is the runner up for its feature-rich interface. It excels in providing a user-friendly CRM with powerful features. So, if you are looking a user friendly CRM, then you must try Freshworks CRM.


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