Freshsales vs Pipedrive

The main difference between Freshsales and Pipedrive lies in their customer relationship management (CRM) platforms. Freshsales offers a comprehensive sales and marketing solution with features such as lead scoring, email tracking, and event tracking, suitable for businesses looking for an all-in-one CRM and marketing automation platform. Pipedrive, on the other hand, is renowned for its simplicity and focus on the sales pipeline. It provides a highly customizable and user-friendly interface, making it an ideal choice for smaller businesses and sales teams that prioritize sales pipeline management. The choice depends on the business’s specific needs, size, and the level of sales automation desired.

In this versus, we compare Freshsales vs Pipedrive in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Freshsales review and Pipedrive review.

However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Freshsales vs Pipedrive at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Freshsales vs Pipedrive. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9
Freshsales Review – Accelerate your revenue with context-driven sales

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9
Features
9
PROS:
  • Smooth Customer Experience 
  • Better Customer Engagement
  • Advanced AI Capabilities
  • Email Open - and Click Rates Tracking
  • IMAP - Compatible Email Account Connectivity
  • Easy Workflow Setup
  • Customizable Reports
CONS:
  • The Free Plan lacks reports
  • Determining the best plan for your business needs can be time consuming
  • The software has fewer integrations compared to other options 
  • The lead generation tools are only accessible with Enterprise Plan
8.8
Pipedrive Review – Project Management Platform

Pipedrive Review – Project Management Platform

In this Pipedrive review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 8.8
Customer support
8.5
Value for money
8.5
Ease of use
9
Features
9
PROS:
  • Many powerful features
  • Mobile apps
  • Easy to use
  • Free plan available
  • AI Task planning
CONS:
  • Complicated pricing

Specifications comparison

DetailsFreshsalesPipedrive
FeaturesAnalytics / CRM Marketing / Chatbot / Email marketing / Lead generation / Live chat / Mobile appAI sales assistant / Analytics / Automations / CRM Marketing / Contact management / Mobile app / Time Tracking
Best suited forSmall businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglishDeutsch / Dutch / English / French / Portuguese / Spanish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@freshworks.comsupport@pipedrive.com
Live chatNoYes
Company address2950 S. Delaware Street, Suite 201, San Mateo CA, 94403490 1st Ave South, Suite 800 St. Petersburg, Florida 33701, USA
Year founded20162010

Pricing comparison

Compare the price between Freshsales vs Pipedrive

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonFreshsalesPipedrive
Pricing rangeFrom $18 to $83 per monthFrom $12.50 to $99 per month
Pricing typesAnnual subscription / Monthly subscriptionAnnual subscription / Monthly subscription
Free planYesNo
Free trialYes, 21 daysYes, 14 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Freshsales Pricing details

Freshsales subscription costs from $18 to $83 per month (yes it’s written really small on their pricing plan). By paying yearly you can get a discount. The packages price mainly differ depending on the features they provide.

Freshsales Pricing

You can choose from Freshsales’ four pricing plans: Growth, Pro, Enterprise, and Insightly – Plus. If you choose the Enterprise plan, you can enjoy more storage data and advanced AI features. The plan also offers a higher limit for sequences, workflows, and the number of sales teams you can create. All plans offered are billed monthly or annually, depending on your preference. If you prefer the annual billing, you can take advantage of some discounts. It also comes with costs scales alongside the end-user licenses number you require. This CRM software is also known for offering a free plan with basic contact management features. However, it does not provide access to reporting, which is a critical CRM feature.

Pipedrive Pricing details

Pipedrive essential plan costs you $12.50 per month. You can save money up to 17% by subscribing annually.

Pipedrive Pricing

The Pipedrive pricing is divided into four packages: Essential, Advanced, Professional, and Enterprise. They cost $12.50, $24.90, $49.90, $99 respectively. The prices mentioned above the ones that Pipedrive charges when you pay monthly. However, an important thing to note is that these prices are for the monthly billings. If you pay annually, the cost will go further down up to 17%. To make sure that the app is what you’re looking for, you can try out the app for free for 14 days.

Pipedrive offers tiered pricing structure. It offers five different pricing plans and a 14-day free trial period for each plan. Its prices range from $9.90 per user per month to $59.90 per user per month. On the other hand, FreshSales offers a free plan for small teams. And the paid plans start at around $15 per user per month, with additional features included in higher-tier plans. The pricing can vary depending on the number of users and the specific features you require and can go up to $69/ user/ month, which makes it a very costly platform. So, in terms of low pricing, we can see that Pipedrive is the winner.

🏆 Winner: Pipedrive

Learn more in the section below with our comparison of the different features of Freshsales vs Pipedrive .

Features comparison

We highlight the main differences between Freshsales vs Pipedrive

Here is a quick summary of the differences between the features and services offered by Freshsales vs Pipedrive:

Features overview

Freshsales vs Pipedrive
FreshSales logo
VS
Pipedrive Logo
Pricing and AffordabilityDoes it offer budget friendly pricing?
VS
Contact Management Does it include contact management features?
VS
Sales Pipeline ManagementDoes it include sales pipeline management features?
VS
Email IntegrationDoes it offer email integration features?
VS
Reporting and analyticsDo it provide comprehensive reporting features?
VS

In this section, we will compare only the big differences between Freshsales and Pipedrive, and we will assign a winner for each feature or service.
So we will compare first:

  • Pricing and Affordability
  • Contact Management
  • Sales Pipeline Management
  • Email Integration
  • Reporting and analytics

Pricing and Affordability

Although Freshsales offer a free plan with limited features. But for paid plans, it offers all its features for a relatively high cost. On the other hand, Pipedrive does not offer any free plan, but its paid plans are less costly as compared to Freshsales. So, Pipedrive is the winner.

🏆 Winner: Pipedrive

Contact Management

Freshsales provides robust contact management, including lead and deal tracking, detailed contact profiles, and custom fields for tailored data collection. On the other hand, Pipedrive also offers intuitive contact management, with a focus on visual sales pipeline management and customizable contact profiles. So, both are equal which makes it a tie.

🏆 Winner: Tie

Sales Pipeline Management

Freshsales offers a visual sales pipeline with customizable stages and automation, streamlining sales processes. On the other hand, Pipedrive is also renown for its sales pipeline management and allows high levels of customization, sales reporting, and activity automation. So, this makes it a tie.

🏆 Winner: Tie

Email Integration

Freshsales includes email integration which enables email tracking, template creation, and sending emails directly from the platform. On the other hand, Pipedrive also offers seamless email integration with tracking, template management, and email synchronization. So, this is a tie.

🏆 Winner: Tie

Reporting and analytics

Freshsales offers reporting and analytics tools, including lead and deal analytics, conversion tracking, and custom report creation. Whereas Pipedrive provides comprehensive reporting features which allow you to create custom sales reports, track progress, and analyze sales team performance. So, Pipedirve is the winner in this category.

🏆 Winner: Pipedrive

User Reviews

Find out what current users think about Freshsales and Pipedrive

If you need some external reviews of Ciroapp, you can read the reviews written by their users. Feel free to add your own on these platforms once you are an experienced user of Freshsales or Pipedrive, to help our community to choose.

Freshsales Reviews

9
Freshsales Review – Accelerate your revenue with context-driven sales

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you’ll find more information about its features, pricing, pros and cons and why you should …

Pipedrive Reviews

8.8
Pipedrive Review – Project Management Platform

Pipedrive Review – Project Management Platform

In this Pipedrive review, you’ll find more information about its features, pricing, pros and cons and why you should …

Now that you have read everything and know all the differences between Freshsales and Pipedrive, it’s time to define a winner! Find out in the following whom the winner of this versus is ⚡.

Winner

Freshsales vs Pipedrive: Who is the winner?

Pipedrive is the winner as it offers an ideal balance of pricing and features, with its highly customizable sales pipeline management and comprehensive reporting tools. It fulfills the needs of businesses looking for a user-friendly CRM solution with a strong focus on sales pipeline optimization.

On the other hand, Freshsales is the runner-up because of its own unique features, including robust contact management and email integration. So, if you are looking for a feature-rich CRm with robust contact management, then Freshsales is a tool that you must try for once at least. 

Poll

Pipedrive vs Freshsales: Which one will you use?

At Ciroapp, we are always striving to provide the best possible experience for our readers. We understand that making a decision between two software can be a difficult task. That’s why we want to hear from you! Your valuable opinion can help us improve our future versus articles and guide our readers in making informed decisions. By casting your vote, you not only help us, but also the community of readers who rely on our content. So, share your thoughts with us and let us know which software you prefer!

Which one will you use?


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