Freshsales vs Freshworks CRM

The main difference between Freshsales and Freshworks CRM is that Freshsales offer a free plan but Freshworks CRM does not offer any.

In this versus, we compare Freshsales vs Freshworks CRM in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Freshsales review and Freshworks CRM review.

However, you can also directly find the Best customer relationship management software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Freshsales vs Freshworks CRM at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Freshsales vs Freshworks CRM. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9
Freshsales Review – Accelerate your revenue with context-driven sales

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9
Features
9
PROS:
  • Smooth Customer Experience 
  • Better Customer Engagement
  • Advanced AI Capabilities
  • Email Open - and Click Rates Tracking
  • IMAP - Compatible Email Account Connectivity
  • Easy Workflow Setup
  • Customizable Reports
CONS:
  • The Free Plan lacks reports
  • Determining the best plan for your business needs can be time consuming
  • The software has fewer integrations compared to other options 
  • The lead generation tools are only accessible with Enterprise Plan
9
Freshworks CRM Review – CRM for Sales and Marketing teams

Freshworks CRM Review – CRM for Sales and Marketing teams

In this Freshworks CRM review, you’ll find more information about its features, pricing, pros and cons and why you …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9.5
Features
8.5
PROS:
  • Easy to use and affordable
  • AI automation
  • 21 days free trial
  • Visual sales funnel
CONS:
  • Other platforms has more integrations
  • Other CRMs better suite for large businesses

Specifications comparison

DetailsFreshsalesFreshworks CRM
FeaturesAnalytics / CRM Marketing / Chatbot / Email marketing / Lead generation / Live chat / Mobile app
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Support email[email protected]
Live chatNo
Company address2950 S. Delaware Street, Suite 201, San Mateo CA, 94403
Year founded2016

Pricing comparison

Compare the price between Freshsales vs Freshworks CRM

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonFreshsalesFreshworks CRM
Pricing rangeFrom $18 to $83 per month
Pricing typesAnnual subscription / Monthly subscription
Free planYes
Free trialYes, 21 days
Money back guaranteeNo
Pricing page linkSee plans

Freshsales Pricing details

Freshsales subscription costs from $18 to $83 per month (yes it’s written really small on their pricing plan). By paying yearly you can get a discount. The packages price mainly differ depending on the features they provide.

Freshsales Pricing

You can choose from Freshsales’ four pricing plans: Growth, Pro, Enterprise, and Insightly – Plus. If you choose the Enterprise plan, you can enjoy more storage data and advanced AI features. The plan also offers a higher limit for sequences, workflows, and the number of sales teams you can create. All plans offered are billed monthly or annually, depending on your preference. If you prefer the annual billing, you can take advantage of some discounts. It also comes with costs scales alongside the end-user licenses number you require. This CRM software is also known for offering a free plan with basic contact management features. However, it does not provide access to reporting, which is a critical CRM feature.

Freshworks CRM Pricing details

Freshsales vs Freshworks CRM
Freshsales vs Freshworks CRM

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