.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} .tb-button[data-toolset-blocks-button="5042005806773d4a3720ae82d5602898"] { text-align: center; 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} .tb-button[data-toolset-blocks-button="fee2eb09f63bc03c0c5e6ef9f82a0851"] .tb-button__link { background-color: rgba( 255, 74, 50, 1 );color: rgba( 255, 255, 255, 1 );box-shadow: 0 3px 3px 1px rgba( 0, 0, 0, 0.38 );color: rgba( 255, 255, 255, 1 ); } .tb-button[data-toolset-blocks-button="fee2eb09f63bc03c0c5e6ef9f82a0851"] .tb-button__link:hover { background-color: rgba( 0, 0, 0, 1 );color: rgba( 255, 255, 255, 1 );color: rgba( 255, 255, 255, 1 ); } .tb-button[data-toolset-blocks-button="fee2eb09f63bc03c0c5e6ef9f82a0851"] .tb-button__icon { font-family: FontAwesome;margin-right: 9px; } .tb-button[data-toolset-blocks-button="fee2eb09f63bc03c0c5e6ef9f82a0851"] .tb-button__icon::before { content: '\f08e'; } @media only screen and (max-width: 781px) { .tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em}.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} } @media only screen and (max-width: 599px) { .tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em}.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} } 
The main difference between Deskpro and Freshdesk is that Freshdesk offers a free trial for 21 days and Deskpro offers this for 14 days.
In this versus, we compare Deskpro vs Freshdesk in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Deskpro review and Freshdesk review .
However, you can also directly find the Best Help Desk Software , we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
Deskpro vs Freshdesk at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Freshdesk vs Deskpro. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
In this Deskpro review, you’ll find more information about its features, pricing, pros and cons and why you should …
In this Freshdesk review, you’ll find more information about its features, pricing, pros and cons and why you should …
Specifications comparison Details Deskpro Freshdesk Features Admin Panels / Advanced Customization Options / Auto-Responders / Automations / Chat Tracking / Collaboration Tools / Custom Branding / Custom CRM / Custom Domains / Custom Fields / Customizable Chat Widget / Customizable Templates / Data & Privacy Protection / Detailed Reporting / Follow-Ups / IP Protection / IP Whitelisting / Import And Export Of Data / Integrаtiоn / Knowledge Base / Live Chat Support / Multi-Platform Support / Multilingual Support / Payment protection / Personalized help / Reporting Features / Shared Inbox / Single Sign-On (SSO) / Social Media Integrations / Team and Collaboration / Ticket Management / User Authentication / Voice Chat Support / Webhooks / Website Feedback Surveys / Zapier Integration / Multi-Сhаnnel Distributiоn / Сreаte аnd disрlаy widget Live chat Best suited for Small businesses, Mid size businesses, Large enterprises Small businesses, Mid size businesses, Large enterprises Website languages English Multilingual Website URL Visit official website Visit official website Support link Support page Support page Support email support@deskpro.com support@freshdesk.com Live chat No No Company address Wimbledon, London 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 Year founded 2001 2010
Pricing comparison
Compare the price between Deskpro vs Freshdesk
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
Pricing comparison Deskpro Freshdesk Pricing range From $29 to $99 per month From $0 to $69 per month Pricing types Annual subscription / Monthly subscription Annual subscription / Monthly subscription Free plan No Yes Free trial Yes, 14 days Yes, 21 days Money back guarantee No No Pricing page link See plans See plans
Deskpro Pricing details Discover the perfect Deskpro plan that fits your budget and meets your needs. With pricing plans ranging from $29 to $99 per agent per month, Deskpro offers a flexible and scalable solution for businesses of all sizes.
Whether you’re a small team looking for essential helpdesk features or an enterprise in need of advanced functionalities and 24/7 support, Deskpro has got you covered !
Team Plan
Price : $29 per agent/monthMinimum Agents : Cloud – 3 agents, On-Premise – 10 agentsBilling : Monthly or annually for Cloud, annually for On-PremiseCore Features : Includes all essential helpdesk features.Support : Standard support hours from 9am – 6pm.Data Center Locations : Available in US/EU/UK.Workspaces : Standard workspace options.Reporting : Basic agent activity and in-built reports.
Professional Plan
Price : $59 per agent/monthMinimum Agents : 10 agents for both Cloud and On-PremiseBilling : Monthly or annually for Cloud, annually for On-PremiseExtended Features : Includes everything in the Team plan plus extended support and limits.Support : Extended support hours, 24/5.Data Center Locations : Available in US/EU/UK.Workspaces : Standard workspace options.Reporting : Includes custom reports and live dashboards.
Enterprise Plan
Price : $99 per agent/monthMinimum Agents : 25 agents for both Cloud and On-PremiseBilling : Annually for both Cloud and On-PremiseAdvanced Features : Designed for scalability and complete control, includes all features in the Professional plan.Support : 24/7 support availability.Data Center Locations : Global availability.Workspaces : Unlimited workspaces.Reporting : Advanced reporting options, including custom reports, live dashboards, and real-time data.
Additional Features Across All Plans
Multi-Channel Support : Email, Forms, Live Chat, Voice, SMS, WhatsApp, Twitter, Facebook, Instagram.Automation : Includes Auto Responder, Escalations, Follow-Ups, Macros, Mass Actions, Snippets, Triggers.CRM : Basic CRM integrations and custom fields.Customization : Access control, custom fields, notifications, permissions, and user groups.
Optional Add-Ons Get your new helpdesk software up and running exactly how you want it with our concierge onboarding service. This one-time fee ensures a smooth transition and setup tailored to your organization’s needs.
Agent Training – $600 per session
Opt for tailored training sessions to familiarize your team with Deskpro’s features and functionalities. Each session can accommodate up to 10 agents and is designed to meet your specific requirements.
Agent Certification – $199 per session
Empower your agents with in-depth video training, guides, and a proctored exam to become Deskpro Certified helpdesk agents. This certification adds credibility and ensures your team is well-versed in using the software.
Installation – $600 (On-Premise only)
If you opt for the On-Premise version of Deskpro, one of our technical experts will handle the installation on your chosen platform or internal infrastructure.
Discounts
Freshdesk Pricing details Freshdesk starts from $0 to $69 per month and you can save some money if you pay yearly. However, you can try for free during 21 days!
Freshdesk offers three pricing tiers: Growth, Pro, Enterprise. We are not sure about the pricing, they show 2 different pricing on 2 different URLs.
Growth Plan This Freshdesk plan is available at $15 per agent monthly. The plan adds traffic cop functionality and collision detection that help prevent agents from responding without seeing the latest ticket information or responding to a similar ticket. Other features include Freshworks Marketplace integrations, basic SLA management, custom ticket views, and advanced workflow and automation.
Pro Plan The pro plan is available at $39 per agent monthly. It offers a customer 360 tool, escalation emails dedicated to SLA violations, canned forms, customer satisfaction surveys, ticket templates, and time tracking. These features enable you to view the knowledge base articles that your customers have viewed as well as information you have previously captured regarding your customers in previous tickets.
Enterprise Plan This plan is available at $69 per agent monthly. It comes with Freshdesk’s AI engine called Freddy, multiple products support, dynamic ticket forms, multiple SLA policies, shared ticket ownership, advanced ticket assignment methods (load-balanced and round-robin), and customized satisfaction surveys support. Freddy serves as a one-stop shop for bot-oriented customer touchpoints integration, like smartphone-based IVR systems and bot-powered voice chat.
