The main difference between Close CRM and Pipedrive lies in their approach to streamlining sales processes and managing customer relationships. Close CRM is a versatile CRM solution known for its robust sales pipeline management and comprehensive lead and contact management features. Contrarily, Pipedrive emphasizes usability while specializing in visual sales pipeline management.
It offers a variety of price options, making it an affordable choice for businesses looking for user-friendly sales and contact management.
In this versus, we compare Close CRM vs Pipedrive in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Close CRM review and Pipedrive review.
However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
vs at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Pipedrive vs Close CRM. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
Close CRM Review – Pricing, features with pros and cons
Pipedrive Review – Project Management Platform
Specifications comparison
| Details | Close CRM | Pipedrive |
|---|---|---|
| Features | Automate dialers and SMS / Communication / Customer Support / Integration with other platforms / Reports and Analytics | AI sales assistant / Analytics / Automations / CRM Marketing / Contact management / Mobile app / Time Tracking |
| Best suited for | Small businesses, Mid size businesses, Large enterprises | Small businesses, Mid size businesses, Large enterprises |
| Website languages | English | Deutsch / Dutch / English / French / Portuguese / Spanish |
| Website URL | Visit official website | Visit official website |
| Support link | Support page | Support page |
| Support email | contact@closecrm.com | support@pipedrive.com |
| Live chat | No | Yes |
| Company address | San Francisco, California | 490 1st Ave South, Suite 800 St. Petersburg, Florida 33701, USA |
| Year founded | 2013 | 2010 |
Pricing comparison
Compare the price between vs
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
| Pricing comparison | Close CRM | Pipedrive |
|---|---|---|
| Pricing range | From $99 to $699 per month | From $12.50 to $99 per month |
| Pricing types | Monthly subscription | Annual subscription / Monthly subscription |
| Free plan | Yes | No |
| Free trial | Yes, 14 days | Yes, 14 days |
| Money back guarantee | No | No |
| Pricing page link | See plans | See plans |
Close CRM Pricing details
Close CRM offers flexible pricing plans to fulfill the needs of different businesses. The pricing is based on a per-user, per-month model, with different tiers available.
It offers three different plans for users, namely Startup, Professional, and Enterprise. You can subscribe to any one of those plans and enjoy different perks for each. The plans include features such as calling, email automation, reporting, and integrations.
You may find the pricing plans offered by Close CRM to be relatively higher as compared to other CRM solutions but the features and functionalities that Close CRM offers justify all the prices and pricing plans.
Close CRM also offers a 14-day free trial that allows you to test the platform before committing to any of the paid plans. Once the trial period is over, then you will have to pay for any of the pricing plans if you want to continue using the Close CRM.
The pricing plans are transparent and scalable which allows businesses to choose the most suitable option based on their team size and requirements.
So, the pricing plans of Close CRM provide a fair value proposition, considering the range of features and benefits offered.
Startup Plan ($99/Month)
It includes the following features:
- allows export and import of leads
- Task assignments for yourself and your team
- Single Pipeline for tracking activities and products
- Reminders about upcoming meetings
- A single template for recording your activities
- Provides calling and SMS features
- includes 3 users only, but if you want to increase users $29/Month is charged for each new user
Professional Plan ($299/Month)
It includes all features of the Startup plan, plus:
- Allows multiple templates for recording your activities
- The number of Pipelines for tracking your products is increased to three
- Call recordings are retained for 30 days
- it also includes 3 users only, and for every new user you pay $99/per Month
Enterprise Plan ($699/Month)
It includes all features of the Professional plan, and:
- Pipelines for tracking products are increased by up to 10
- allows the creation of unique CRM objects for your leads
- also includes voicemail
- Call recordings are retained for an unlimited time
- includes 5 users, but new users can be added by paying $139/ per Month for each new user
Pipedrive Pricing details
Pipedrive essential plan costs you $12.50 per month. You can save money up to 17% by subscribing annually.
The Pipedrive pricing is divided into four packages: Essential, Advanced, Professional, and Enterprise. They cost $12.50, $24.90, $49.90, $99 respectively. The prices mentioned above the ones that Pipedrive charges when you pay monthly. However, an important thing to note is that these prices are for the monthly billings. If you pay annually, the cost will go further down up to 17%. To make sure that the app is what you’re looking for, you can try out the app for free for 14 days.
The pricing structure is a crucial factor when considering a CRM solution. Close CRM offers two primary pricing plans. The “Starter” plan costs $49 for each user per month, while the “Professional” plan costs $299 for each user per month. In addition, a free trial price option is available. Contrarily, Pipedrive has three price tiers.
When invoiced annually, the prices for the “Essential” and “Advanced” plans are $9 per user per month and $19 per user per month, respectively, while the “Professional” plan is $39.90 per user per month. Pipedrive’s budget-friendly pricing plans make it accessible to a wide range of organizations.
🏆 Winner: Pipedrive
Learn more in the section below with our comparison of the different features of Close CRM vs Pipedrive .
Features comparison
We highlight the main differences between vs
Here is a quick summary of the differences between the features and services offered by Close CRM vs Pipedrive:
Features overview
In this section, we will compare only the big differences between Close CRM and Pipedrive, and we will assign a winner for each feature or service.
So we will compare first:
- Sales Pipeline Management
- Lead and Contact Management
- Email Integration
- Sales Automation
- Reporting and Analytics
- Integration Ecosystem
Sales Pipeline Management
Close CRM provides robust sales pipeline management features, allowing users to visualize, customize, and efficiently manage their sales processes. It offers a user-friendly drag-and-drop interface for seamless pipeline management, making it easy to track leads, deals, and opportunities through each stage of the sales cycle.
Pipedrive specializes in sales pipeline management, offering a visually appealing interface with customizable stages. Sales teams can monitor and advance deals efficiently, thanks to Pipedrive’s emphasis on pipeline visualization and management.
🏆 Winner: Tie
Lead and Contact Management
Close CRM excels in lead and contact management, offering a comprehensive system for organizing, categorizing, and segmenting leads and contacts. It includes features like lead scoring and tagging, enabling businesses to prioritize leads effectively based on various criteria.
Pipedrive also offers robust lead and contact management capabilities, providing a user-friendly interface for organizing and tracking leads and contacts. It includes lead scoring and custom fields for detailed lead categorization and segmentation.
🏆 Winner: Tie
Email Integration
Users may send and receive emails right from within Close CRM thanks to its seamless integration with email. It syncs with popular email providers and tracks email interactions, ensuring that all communication is captured and easily accessible. Users may link their email accounts to Pipedrive’s email integration service and track email communication within the CRM. It also offers features like email templates and email tracking to streamline communication.
🏆 Winner: Tie
Sales Automation
Close CRM is known for its powerful sales automation capabilities. Users can create and automate sales sequences, including email outreach and follow-ups. Automation helps sales teams stay organized and ensures that no leads or deals fall through the cracks. Pipedrive offers sales automation features that allow users to automate repetitive tasks, such as data entry and follow-up reminders. It focuses on streamlining the sales process to save time and boost efficiency.
🏆 Winner: Tie
Reporting and Analytics
Users may create comprehensive reports on sales success, lead sources, and team efficiency using the complete reporting and analytics features offered by Close CRM. Real-time insights provided by customizable dashboards enable data-driven decision-making. Businesses can efficiently analyze and enhance their sales processes thanks to Close CRM’s reporting features.
Pipedrive offers reporting and analytics features that allow users to track sales activities, conversion rates, and revenue. While valuable, Close CRM’s reporting capabilities are more extensive and customizable, providing businesses with a deeper understanding of their sales performance.
🏆 Winner: Close CRM
Integration Ecosystem
Both Close CRM and Pipedrive offer a wide range of integrations with popular tools and platforms. This flexibility allows users to extend CRM functionality and integrate seamlessly with their existing tech stack. Close CRM’s integration ecosystem offers compatibility with various third-party applications, enhancing its versatility and usability.
Pipedrive’s integration ecosystem is also extensive, providing users with options to connect to a variety of software and services. The availability of integrations ensures that businesses can tailor their CRM experience to meet their specific needs and workflows.
🏆 Winner: Tie
User Reviews
Find out what current users think about and
If you need some external reviews of Ciroapp, you can read the reviews written by their users. Feel free to add your own on these platforms once you are an experienced user of Close CRM or Pipedrive, to help our community to choose.
Close CRM Reviews
Close CRM Review – Pricing, features with pros and cons
Pipedrive Reviews
Pipedrive Review – Project Management Platform
Now that you have read everything and know all the differences between Close CRM and Pipedrive, it’s time to define a winner! Find out in the following whom the winner of this versus is ⚡.
Winner
vs : Who is the winner?
Close CRM is the clear winner of this versus, Due to its more comprehensive and customized reporting options.
On the other hand, Pipedrive excels across the board, making it a great option for companies looking for user-friendly lead and contact management and sales pipeline management. The decision between Close CRM and Pipedrive ultimately comes down to your unique business needs and goals.
