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Close CRM vs Freshsales

Close CRM vs Freshsales
Table of Contents:
June 24, 2023

The main difference between Close CRM and Freshsales is that Freshsales is quite cheaper than Close CRM.

In this versus, we compare Close CRM vs Freshsales in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Close CRM review and Freshsales review.

However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

Close CRM vs Freshsales at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Freshsales vs Close CRM. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.2
Close CRM Review – Pricing, features with pros and cons

Close CRM Review – Pricing, features with pros and cons

In this Close CRM review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Close CRM
Read full review
Average Score 9.2
Customer support
8.9
Value for money
9.3
Ease of use
9.2
Features
9.3
PROS:
  • Integrated calling, SMS, and email for streamlined customer communication.
  • Progress tracking, bottleneck identification, and data-driven decision-making.
  • Valuable performance insights for optimized strategies.
  • Collaboration promotion for aligned teamwork in closing deals.
  • Data transfer ease and comprehensive customer interaction view.
CONS:
  • It may have a learning curve for new users who are unfamiliar with its features and functionalities
  • Some businesses may find the cost to be higher as compared to other CRM solutions
  • Allows SMS service for only a few specific countries
  • Not suitable for businesses having a sales team consisting of more than 100 member
Visit Close CRM
9
Freshsales Review – Accelerate your revenue with context-driven sales

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Freshsales
Read full review
Average Score 9
Customer support
9
Value for money
9
Ease of use
9
Features
9
PROS:
  • Smooth Customer Experience 
  • Better Customer Engagement
  • Advanced AI Capabilities
  • Email Open - and Click Rates Tracking
  • IMAP - Compatible Email Account Connectivity
  • Easy Workflow Setup
  • Customizable Reports
CONS:
  • The Free Plan lacks reports
  • Determining the best plan for your business needs can be time consuming
  • The software has fewer integrations compared to other options 
  • The lead generation tools are only accessible with Enterprise Plan
Visit Freshsales

Specifications comparison

DetailsClose CRMFreshsales
FeaturesAutomate dialers and SMS / Communication / Customer Support / Integration with other platforms / Reports and AnalyticsAnalytics / CRM Marketing / Chatbot / Email marketing / Lead generation / Live chat / Mobile app
Best suited forSmall businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailcontact@closecrm.comsupport@freshworks.com
Live chatNoNo
Company addressSan Francisco, California2950 S. Delaware Street, Suite 201, San Mateo CA, 94403
Year founded20132016

Pricing comparison

Compare the price between Close CRM vs Freshsales

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonClose CRMFreshsales
Pricing rangeFrom $99 to $699 per monthFrom $18 to $83 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialYes, 14 daysYes, 21 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Close CRM Pricing details

Close CRM offers flexible pricing plans to fulfill the needs of different businesses. The pricing is based on a per-user, per-month model, with different tiers available.

It offers three different plans for users, namely Startup, Professional, and Enterprise. You can subscribe to any one of those plans and enjoy different perks for each. The plans include features such as calling, email automation, reporting, and integrations.

You may find the pricing plans offered by Close CRM to be relatively higher as compared to other CRM solutions but the features and functionalities that Close CRM offers justify all the prices and pricing plans.

Close CRM also offers a 14-day free trial that allows you to test the platform before committing to any of the paid plans. Once the trial period is over, then you will have to pay for any of the pricing plans if you want to continue using the Close CRM.

The pricing plans are transparent and scalable which allows businesses to choose the most suitable option based on their team size and requirements.

So, the pricing plans of Close CRM provide a fair value proposition, considering the range of features and benefits offered.

Close CRM pricing

Startup Plan ($99/Month)

It includes the following features:

  • allows export and import of leads
  • Task assignments for yourself and your team
  • Single Pipeline for tracking activities and products
  • Reminders about upcoming meetings
  • A single template for recording your activities
  • Provides calling and SMS features
  • includes 3 users only, but if you want to increase users $29/Month is charged for each new user

Professional Plan ($299/Month)

It includes all features of the Startup plan, plus:

  • Allows multiple templates for recording your activities
  • The number of Pipelines for tracking your products is increased to three
  • Call recordings are retained for 30 days
  • it also includes 3 users only, and for every new user you pay $99/per Month

Enterprise Plan ($699/Month)

It includes all features of the Professional plan, and:

  • Pipelines for tracking products are increased by up to 10
  • allows the creation of unique CRM objects for your leads
  • also includes voicemail
  • Call recordings are retained for an unlimited time
  • includes 5 users, but new users can be added by paying $139/ per Month for each new user
Visit Close CRM official website

Freshsales Pricing details

Freshsales subscription costs from $18 to $83 per month (yes it’s written really small on their pricing plan). By paying yearly you can get a discount. The packages price mainly differ depending on the features they provide.

Freshsales Pricing

You can choose from Freshsales’ four pricing plans: Growth, Pro, Enterprise, and Insightly – Plus. If you choose the Enterprise plan, you can enjoy more storage data and advanced AI features. The plan also offers a higher limit for sequences, workflows, and the number of sales teams you can create. All plans offered are billed monthly or annually, depending on your preference. If you prefer the annual billing, you can take advantage of some discounts. It also comes with costs scales alongside the end-user licenses number you require. This CRM software is also known for offering a free plan with basic contact management features. However, it does not provide access to reporting, which is a critical CRM feature.

Visit Freshsales official website

Close CRM vs Freshsales
Close CRM vs Freshsales

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