Capsule CRM vs Freshsales

The main difference between Capsule CRM and Freshsales is that Capsule CRM offer 30 days free trial and Freshsales offer it for 21 days.

In this versus, we compare Capsule CRM vs Freshsales in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Capsule CRM review and Freshsales review.

However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Capsule CRM vs Freshsales at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Capsule CRM vs Freshsales. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.1
Capsule CRM Review – CRM Made Simple

Capsule CRM Review – CRM Made Simple

In this Capsule CRM review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9.1
Customer support
8.9
Value for money
9.1
Ease of use
9.2
Features
9.3
PROS:
  • 30-day free trial without credit card
  • Affordable rates
  • Integrated with 2000+apps
  • Simple and easy-to-use dashboard
  • Provide a mobile app for both Android and ios
CONS:
  • The professional plan includes limited features
  • Does not offer a free plan
9
Freshsales Review – Accelerate your revenue with context-driven sales

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9
Features
9
PROS:
  • Smooth Customer Experience 
  • Better Customer Engagement
  • Advanced AI Capabilities
  • Email Open - and Click Rates Tracking
  • IMAP - Compatible Email Account Connectivity
  • Easy Workflow Setup
  • Customizable Reports
CONS:
  • The Free Plan lacks reports
  • Determining the best plan for your business needs can be time consuming
  • The software has fewer integrations compared to other options 
  • The lead generation tools are only accessible with Enterprise Plan

Specifications comparison

DetailsCapsule CRMFreshsales
FeaturesAnalytics / Email marketing / Marketing Analytics / Project Management / Task managerAnalytics / CRM Marketing / Chatbot / Email marketing / Lead generation / Live chat / Mobile app
Best suited forFreelancers, Small businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@capsulecrm.comsupport@freshworks.com
Live chatYesNo
Company address20 Dale St, Manchester, M11EZ, GB2950 S. Delaware Street, Suite 201, San Mateo CA, 94403
Year founded20072016

Pricing comparison

Compare the price between Capsule CRM vs Freshsales

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonCapsule CRMFreshsales
Pricing rangeFrom $18 to $54 per monthFrom $18 to $83 per month
Pricing typesMonthly subscriptionAnnual subscription / Monthly subscription
Free planYesYes
Free trialYes, 30 daysYes, 21 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Capsule CRM Pricing details

Capsule CRM provides three types of subscription plans for users: Enterprise, Teams, and Professional.

The Enterprise package is designed for larger businesses with extra needs, such as premium onboarding and support. The pricing for this package is $54 per user per month.

The Teams package is perfect for growing businesses needing performance tracking and data segmentation features. The pricing for this package is $36 per user per month.

Lastly, the Professional package is designed for small business teams who need help staying organized and increasing sales. The pricing for this package is $18 per user per month.

Capsule CRM pricing

Professional Plan ($18 month):

  • 50,000 Contacts
  • 10GB Storage per User
  • Sales Pipeline
  • Project Management
  • Email Sending
  • 5 Email Templates
  • Activity Reporting

Teams Plan ($36 month):

  • Everything in Professional
  • 100,000 Contacts
  • 20GB Storage per User
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • 50 Email Templates
  • Advanced Sales Reporting
  • User Roles and Restrictions
  • Team or Individual Record Assignment
  • Custom Activity Types
  • Important Fields

Enterprise Plan ($54 month):

  • Everything in Teams
  • 200,000 Contacts
  • 40GB Storage per User
  • 500 Email Templates
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Customer Success Manager
  • Ongoing Priority Support

Freshsales Pricing details

Freshsales subscription costs from $18 to $83 per month (yes it’s written really small on their pricing plan). By paying yearly you can get a discount. The packages price mainly differ depending on the features they provide.

Freshsales Pricing

You can choose from Freshsales’ four pricing plans: Growth, Pro, Enterprise, and Insightly – Plus. If you choose the Enterprise plan, you can enjoy more storage data and advanced AI features. The plan also offers a higher limit for sequences, workflows, and the number of sales teams you can create. All plans offered are billed monthly or annually, depending on your preference. If you prefer the annual billing, you can take advantage of some discounts. It also comes with costs scales alongside the end-user licenses number you require. This CRM software is also known for offering a free plan with basic contact management features. However, it does not provide access to reporting, which is a critical CRM feature.

Capsule CRM vs Freshsales
Capsule CRM vs Freshsales

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