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Appy Pie Live Chat vs Tidio

Appy Pie Live Chat vs Tidio
Table of Contents:
December 9, 2023

The main difference between Appy Pie Live Chat and Tidio is that Appy Pie Live Chat is quite cheaper than Tidio.

In this versus, we compare Appy Pie Live Chat vs Tidio in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Appy Pie Live Chat review and Tidio review.

However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

Appy Pie Live Chat vs Tidio at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Tidio vs Appy Pie Live Chat. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.2
Appy Pie Live Chat Review, Pricing, Features with Pros and Cons

Appy Pie Live Chat Review, Pricing, Features with Pros and Cons

In this Appy Pie Live Chat review, you’ll find more information about its features, pricing, pros and cons and why you …
Visit Appy Pie Live Chat
Read full review
Average Score 9.2
Customer support
9
Value for money
9.2
Ease of use
9.1
Features
9.5
PROS:
  • High versatility
  • Cost-effective
  • Data-driven insights
  • Efficiency
  • Real-time support
CONS:
  • Dependency on internet connection
  • Initial setup time
  • Limited human interaction
Visit Appy Pie Live Chat
9.5
Tidio Review – Live Chat, Chatbots and Ticketing System

Tidio Review – Live Chat, Chatbots and Ticketing System

In this Tidio review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Tidio
Read full review
Average Score 9.5
Customer support
9.6
Value for money
9.3
Ease of use
9.4
Features
9.6
PROS:
  • User-Friendly Interface
  • Multi-Platform Support
  • Automation
  • Integrations of wider range
  • Customization Options dashboard
CONS:
  • Limited Features on Basic Plan
  • Limited Bot Templates
  • Limited Automation
Visit Tidio

Specifications comparison

DetailsAppy Pie Live ChatTidio
FeaturesBuilt-in Analytics / Chat Ratings / Detailed Visitor List / Limitless Widget Customization / Live Chat SoftwareAutomations / Chatbots / Customization / Email Integration / Live Chat Software / Multi-Platform Support / Reporting and Analytics
Best suited forFreelancers, Small businesses, Mid size businessesIndividuals, Freelancers, Small businesses, Mid size businesses
Website languagesArabic / Deutsch / English / French / Italian / Portuguese / SpanishDutch / English / Italian / Spanish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@tidio.net
Live chatYesYes
Company addressHampton, Virginia149 New Montgomery St 4th Floor, San Francisco, CA 94105 USA
Year founded20152013

Pricing comparison

Compare the price between Appy Pie Live Chat vs Tidio

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonAppy Pie Live ChatTidio
Pricing rangeFrom $7 per monthFrom $0 to $329 per month
Pricing typesMonthly subscriptionMonthly subscription
Free planYesYes
Free trialYes, 7 daysNo
Money back guaranteeYes, 30 daysNo
Pricing page linkSee plansSee plans

Appy Pie Live Chat Pricing details

When it comes to pricing, Appy Pie Live Chat offers flexibility without breaking the bank. With plans starting at $0/agent/month for basic features and going up to $7/agent/month for a premium experience, there’s something for businesses of all sizes and budgets.

Choose the plan that fits your needs and get ready to transform your customer engagement strategy.

Appy Pie Live Chat pricing

Free Plan

  • Cost: $0/agent/month
  • Features:
    • Test-Drive Mode
    • Send/receive attachments
    • Send/receive emojis
    • Advanced widget customization
    • Browser notifications

Premium Plan

  • Cost: $7/agent/month (Billed Annually)
  • Features:
    • Install widget in Live mode
    • Custom roles available
    • Unlimited chat history
    • Preset roles
    • Chat forms
    • User consent
    • Email notifications
    • Download transcript
    • Email support
    • Live agent support
    • Install widget on third-party CMS (e.g., WordPress, Shopify, Wix, Squarespace, Godaddy, Weebly)
    • Install widget on Social media platforms like Facebook
    • Send/receive attachments
    • Send/receive emojis
    • Advanced widget customization
    • Browser notifications

Additional Information:

  • 30-Day Money Back Guarantee
  • No additional costs
  • Payment methods include Credit Cards, Debit Cards, PayPal, and Online Banking.
Visit Appy Pie Live Chat official website

Tidio Pricing details

Tidio offers four pricing plans: Free, Communicator, Chatbot, and Tidio+. The free plan includes basic features such as live chat, mobile app support, and email integration. However, it is limited to 100 emails per month, one operator, and basic customization options. The Communicator plan costs $15.83 per month and includes all the features of the Free plan, along with unlimited emails, three operators, and advanced customization options. The Chatbot plan costs $15.83 per month per bot and includes all the features of the Communicator plan, along with advanced automation features and chatbot templates. While Tidio+ starts from $329 per month.

Tidio Pricing

Free $0:

  • An excellent choice to get your small website started, no commitment required.
  • Live Chat – 50 unique conversations
  • Chatbots – conversations with 100 users
  • Email Support
  • Ticketing system
  • Desktop App & Mobile Apps
  • 3rd party apps integration
  • Visitors Info
  • JavaScript API

 Communicator $15.83USD/mo:

  • Billed per operator
  • The best option for mid-sized teams that base customer support on live conversations
  • Live Chat – unlimited conversations
  • Up to 5 operators
  • Email, 24/5 Live Chat support
  • All the Free Features
  • Team departments
  • Analytics
  • Native Shopify Integration
  • Live Typing
  • Viewed Pages
  • Live Visitors List
  • Permissions
  • Notes

Chatbots $15.83USD/mo

  •      A handy add-on with automations made for self-service, can be bundled with other plans.
  •      Chatbots – from 1000 triggers
  •      Email, 24/5 Live Chat support
  •      All the Free Features
  •      35+ Chatbot templates
  •      Visual Chatbot Editor
  •      Zapier integration

Tidio+ $329USD/mo

  •       A solution for growing businesses looking for advanced features and dedicated support.
  •       Live Chat – unlimited conversations
  •       Custom number of operators
  •       Chatbots – custom no. of engagements
  •       Email, 24/5 Live Chat, 24/7 emergency phone support
  •       All features from Chatbots and Communicator plans
  •       Tidio AI Response Bots
  •       Multisite support
  •       Custom integrations
  •       Email marketing
  •       Dedicated Customer Success Manager
  •       Dedicated Implementation Specialist
  •       Chatbot building assistance
  •       Account Reviews
  •      Training Sessions
Visit Tidio official website
Appy Pie Live Chat vs Tidio
Appy Pie Live Chat vs Tidio

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