The main difference between Appy Pie Live Chat and Ruby is that Ruby is quite more expensive than Appy Pie Live Chat.
In this versus, we compare Appy Pie Live Chat vs Ruby in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Appy Pie Live Chat review and Ruby review.
However, you can also directly find the Best Live Chat Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
Appy Pie Live Chat vs Ruby at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Ruby vs Appy Pie Live Chat. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
Appy Pie Live Chat Review, Pricing, Features with Pros and Cons
Ruby Review – Virtual Receptionist and Live Chat Software
Specifications comparison
| Details | Appy Pie Live Chat | Ruby |
|---|---|---|
| Features | Built-in Analytics / Chat Ratings / Detailed Visitor List / Limitless Widget Customization / Live Chat Software | Call Routing / Dynamic Integration / Live chat / Virtual Receptionists |
| Best suited for | Freelancers, Small businesses, Mid size businesses | Small businesses, Mid size businesses |
| Website languages | Arabic / Deutsch / English / French / Italian / Portuguese / Spanish | English |
| Website URL | Visit official website | Visit official website |
| Support link | Support page | Support page |
| Support email | staff@ruby.com | |
| Live chat | Yes | Yes |
| Company address | Hampton, Virginia | 300 Wyandotte Street #301, Kansas City, MO 64105, US |
| Year founded | 2015 | 2003 |
Pricing comparison
Compare the price between Appy Pie Live Chat vs Ruby
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
| Pricing comparison | Appy Pie Live Chat | Ruby |
|---|---|---|
| Pricing range | From $7 per month | From $230 to $1595 per month |
| Pricing types | Monthly subscription | Monthly subscription |
| Free plan | Yes | No |
| Free trial | Yes, 7 days | No |
| Money back guarantee | Yes, 30 days | No |
| Pricing page link | See plans | See plans |
Appy Pie Live Chat Pricing details
When it comes to pricing, Appy Pie Live Chat offers flexibility without breaking the bank. With plans starting at $0/agent/month for basic features and going up to $7/agent/month for a premium experience, there’s something for businesses of all sizes and budgets.
Choose the plan that fits your needs and get ready to transform your customer engagement strategy.
Free Plan
- Cost: $0/agent/month
- Features:
- Test-Drive Mode
- Send/receive attachments
- Send/receive emojis
- Advanced widget customization
- Browser notifications
Premium Plan
- Cost: $7/agent/month (Billed Annually)
- Features:
- Install widget in Live mode
- Custom roles available
- Unlimited chat history
- Preset roles
- Chat forms
- User consent
- Email notifications
- Download transcript
- Email support
- Live agent support
- Install widget on third-party CMS (e.g., WordPress, Shopify, Wix, Squarespace, Godaddy, Weebly)
- Install widget on Social media platforms like Facebook
- Send/receive attachments
- Send/receive emojis
- Advanced widget customization
- Browser notifications
Additional Information:
- 30-Day Money Back Guarantee
- No additional costs
- Payment methods include Credit Cards, Debit Cards, PayPal, and Online Banking.
Ruby Pricing details
Ruby Receptionist charges $360 per month for its virtual receptionist service and $135 per month for its live chat service. People who desire both of these services at once can save 20% by purchasing the bundle. There is no free trial, however, customers have 21 days to request a refund if they are not satisfied.
All of the receptionist plans have the same great features like live transferring, voicemail transcription, email, and use alerts; the only variation is the number of receptionist minutes included. For information on how much each plan’s extra minute will cost, please contact sales. Payment is required on a monthly basis rather than once a year.
Call Ruby 100 ($365 monthly)
- Best For Small businesses with medium call volumes
- Up to 100 minutes
Call Ruby 200 ($660 monthly)
- Best For Small to mid-size companies
- Up to 200 minutes
Call Ruby 350 ($1,100 monthly)
- Up to 350 minutes
- Best For Growing companies with stronger call volumes
Call Ruby 500 ($1,595 monthly)
- Best For Enterprises with a high call volume
- Up to 500 minutes
There are a total of three different conversation modes available in Ruby. Receptionist plans vary in the number of free monthly calls they provide and may only be purchased on a regular basis. Among the features that come standard is the ability to record chats, collect leads from websites, and display customized chat widgets.
Chat Ruby 10 ($135 monthly)
- Upto 10 chats
Chat Ruby 30 ($315 monthly)
- Upto 30 chats
Chat Ruby 50 ($490 monthly)
- Upto 50 chats
