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Moosend

Moosend

Affordable email marketing supported by 24/5 real-time assistance.

#9 dans Email marketing
2 okuma süresi · Güncelleme 10/6/2025
Moosend ana sayfa ekran görüntüsü

At a glance

Quick overview for Moosend: rating, pricing summary, key features, and highlights.

Ciroapp İncelemesi

3.7
Affordable marketing powered by superb support.

We found Moosend excels in delivering powerful email marketing tools at a highly affordable price point, backed by exceptionally responsive live chat support. Overall, while the platform offers significant value for money and ease of use, we urge caution due to reported severe technical bugs affecting critical data reliability.

Artılar

  • Pro:Highly competitive and budget-friendly pricing structure.
  • Pro:Exceptional and prompt 24/5 customer support via live chat.
  • Pro:Intuitive interface supports easy campaign creation and setup.
  • Pro:Effective e-commerce automation features with ready-to-use recipes.

Eksiler

  • Con:Reports of severe technical bugs, including unexpected data deletion.
  • Con:Inconsistent follow-up during the initial pricing and sales process.
  • Con:Trial periods sometimes end prematurely without explanation.
Ücretsiz deneme
Yes — 30 gün
Aralık: $7–Custom/monthFree trial, Monthly subscription, Yearly subscription, Usage-based pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Tam İncelemeyi Oku

Moosend incelemesi, fiyatlandırma, özellikler, artıları ve eksileri

It's frustrating when you need support but can't find clear answers or talk to a real person. Dealing with email marketing shouldn't be stressful! ✨ Moosend offers affordable plans and dedicated, timely support, so you always get the help you need, right when you need it.

Moosend nedir?

Moosend provides truly affordable email marketing solutions designed for businesses of various sizes. They make a commitment to strong customer assistance, whether you have 500 contacts or 1,000,000. The pricing model emphasizes flexibility, so you choose what fits your budget best.

💡

Moosend Ana Özellikler

📧 Powerful, Unlimited Email Sending 📧

You receive Uninterrupted Sending Power with every paid plan. We enable Unlimited Email Campaigns and Sends. This means you never have to worry about throttling or hidden fees, regardless of your contact size.

This functionality ensures that your marketing efforts run smoothly. You can grow your audience rapidly without fear of unexpected charges. Focus entirely on creating successful campaigns while the platform handles the high sending volume.

✨ Smart Marketing Automation

Easily put your recurring marketing tasks on autopilot. You can design automated workflows to respond to customer actions instantly. These tools help you nurture leads and streamline your communication process effectively.

The initial Pro plan includes one published email marketing automation workflow to get you started. If your business needs deeper sophistication, Moosend+ offers powerful multi-step marketing automation workflows. These advanced flows allow for complex customer journeys and segmentation.

✨ Real-Time Insights and Reporting

Understand exactly how your email campaigns are performing immediately. Every account benefits from Real-Time Reporting and detailed Analytics built directly into the platform. This helps you make fast, data-driven decisions about content and timing.

If you opt for the Moosend+ plan, you unlock even more powerful tools. This includes Predicted Analytics and the ability to build Custom Reports, often called Dashboards. These deeper insights provide a clear view of future trends and overall business health.

✨ Lead Capture Forms and Landing Pages

Quickly grow your contact list using Moosend's built-in design tools. You can create polished landing pages to promote specific offers. You can also design professional subscription forms to capture new leads across your site.

The Pro plan provides access to one published subscription form and one published landing page. These essential assets give small businesses the core toolkit needed to start building their valuable audience right away.

✨ Next-Level Customization and Data Tools

When you choose Moosend+, you gain access to powerful personalization features. You can fine-tune your messages for massive impact using tools like Conditional Visibility. This function helps you show specific content blocks to only certain users, maximizing relevance.

This advanced feature set also includes a Content AI-Engine to assist in optimization. Unique data integration tools, such as Weather Tracking, further extend your ability to segment and target messages based on external factors.

✨ Dedicated 24/5 Support and Knowledge

You don't need to stress over platform issues or technical questions. We provide multiple ways to get fast, reliable support, 24 hours a day, five days a week. This ensures you always receive help right when you need it.

For instant problem-solving, connect with a dedicated agent through 24/5 Live Chat Support. For quick reference, use the rich Knowledge Base to find instant, in-depth answers. You can also reach our team via 24/5 Email Support for more specific inquiries.

Kullanım Durumları

💡 Starting Strong on a Tight Budget

A solo entrepreneur recently launched a service. They need reliable email marketing but must keep overhead costs minimal. They have an initial segment of 500 interested leads.

They select the affordable Pro plan. By choosing the annual billing option, they automatically save 20%, reducing their effective monthly rate to just $7. They can publish one automation workflow and one subscription form right away.

Expected outcome: They efficiently manage their first campaigns with robust real-time reporting. They never worry about sending limits due to the included unlimited email sends.

📞 Immediate Technical Support During High-Volume Sends

A marketing manager is launching a major promotional email blast mid-afternoon. Suddenly, they encounter an integration malfunction that halts the send. Waiting for a reply via traditional email support is not an option.

They immediately access the 24/5 Live Chat Support. Within minutes, a dedicated agent helps diagnose and resolve the specific technical issue in real time. They benefit from a quick resolution that prevents campaign delays.

Tip: For less urgent needs, the rich Knowledge Base provides immediate, in-depth answers to common questions without needing an agent.

📈 Scaling Beyond Core Features

A growing e-commerce business has thousands of contacts and several different campaigns running concurrently. The small marketing team of four needs more than basic single-workflow automation and better customization tools to handle the volume and complexity.

They upgrade to the Moosend+ plan. This gives the team collaboration for up to five members. They begin utilizing multi-step marketing automation workflows and advanced tools like the Content AI-Engine for deeper personalization. Custom reports provide the critical data insights they need to refine their strategy constantly.

✅ Testing the Platform Risk-Free

A consultant needs to decide if Moosend is the right long-term platform for a new client base. Before committing any capital, they need unrestricted access to test its functionality, automation, and reporting capabilities.

Their approach is simple:

  1. Register for the generous 30-day free trial.
  2. Test all core features without entering a credit card.
  3. Run small test campaigns and explore the reporting tools.

After a successful trial, the client can choose a paid plan knowing exactly what they are getting. This minimizes financial risk upfront.

🌐 Handling Large-Scale Corporate Requirements

A major organization manages over a million contacts and requires guarantees for deliverability and strict security protocols. They need a system that supports a large team and ensures maximum performance.

This corporation opts for the Enterprise plan. This plan provides essential features like a Dedicated IP add-on and a Service-Level Agreement (SLA), ensuring high-level security and performance guarantees. They also benefit from specialized security features, including the SSO & SAML Authentication add-on. The marketing department gets priority support and strategy optimization services to manage their massive scale effectively.

Moosend Fiyatlandırma Genel Bakışı

Fiyat aralığı
$7–Custom/month
Fiyatlandırma türleri
Free trial, Monthly subscription, Yearly subscription, Usage-based pricing

Moosend offers flexible, contact-based subscription pricing across three main tiers: Pro, Moosend+, and Enterprise. The Pro plan starts affordably at $7 per month when you commit to annual billing for 500 contacts.

Planlar ve fiyatlandırma

Pro

Aylık$9
Yıllık$7
Price scales based on contact volume. Starts at 500 contacts.
  • Unlimited Email Campaigns / Sents
  • Email Marketing Automation (1 Published Workflow)
  • Subscription Forms (1 Published)
  • Real-Time Reporting
  • 2 Team Members
  • 80+ Integrations
Create your free account

Moosend+

AylıkNot explicitly stated
YıllıkNot explicitly stated
Build a plan based on your needs and contact volume.
  • Multi-step Marketing Automation Workflows
  • Content AI-Engine
  • Custom Reports (Dashboards)
  • Conditional Visibility
  • 5 Team Members

Enterprise

AylıkNot explicitly stated
YıllıkNot explicitly stated
Contact Moosend for a custom quote.
  • Dedicated IP Add-on
  • Priority Support
  • Account Manager Add-on
  • SSO & SAML Add-on
  • SLA (Service-Level Agreement)
  • 10+ Team Members
Fiyatlandırmayı Görüntüle

Moosend costs between $7 and custom pricing per month for paid plans, with three options available: Pro starting at $7/month (annually for 500 contacts), Moosend+ for customized needs, and Enterprise.

Let's explore which plan works best for your business goals.

Pro

Price: Starts at $7 per month (billed annually for 500 contacts) Websites Supported: Not explicitly stated Best For: Affordable email marketing Refund Policy: Not explicitly stated Other Features:

  • Unlimited Email Campaigns / Sents
  • Email Marketing Automation (1 Published Workflow)
  • Landing Pages & Subscription Forms (1 Published each)
  • Real-Time Reporting & Analytics
  • Support for up to 2 Team Members

Pro is perfect for solo entrepreneurs or small businesses who need a reliable, robust email marketing platform without a massive monthly commitment. This plan provides the core toolkit you need to manage your contacts and launch successful campaigns affordably.

Moosend+

Price: Build a plan based on your needs (Custom pricing based on contact volume) Websites Supported: Not explicitly stated Best For: Businesses requiring highly customized and advanced features Refund Policy: Not explicitly stated Other Features:

  • Multi-step Marketing Automation Workflows
  • Conditional Visibility and Content AI-Engine
  • Predicted Analytics and Weather Tracking
  • Custom Reports (Dashboards)
  • Support for up to 5 Team Members

If your business is scaling rapidly and needs deeper data insights and customization tools, Moosend+ is likely the right choice. This plan lets you tailor your setup, adding advanced features like Audience Discovery and enabling more team collaboration.

Enterprise

Price: Get all advanced features in one plan (Custom Quote required) Websites Supported: Not explicitly stated Best For: Large organizations needing comprehensive support and security Refund Policy: Not explicitly stated Other Features:

  • Dedicated IP and Service-Level Agreement (SLA)
  • SSO & SAML Authentication Add-on
  • Priority Support and Account Manager Add-on
  • Support for 10+ Team Members
  • Deliverability & Strategy Optimization

The Enterprise plan is designed for large companies that require maximum security, guaranteed performance via an SLA, and dedicated, high-touch support services. It provides almost every feature Moosend offers, ensuring you have the ultimate package for large-scale operations. 🚀

Ready to test the platform? Moosend offers a generous 30-day free trial so you can test all core features, and you don't even need a credit card to get started. After your trial, you can choose the billing cycle that fits your needs: pay monthly for flexibility or save 15% to 20% by opting for biannual or annual payment, respectively.

Kullanıcı İncelemeleri

Moosend generally receives highly positive feedback from established users, primarily centered on its exceptional value and rapid customer support. Many reviewers note that the platform is much friendlier for small business budgets 💰 compared to competitors, offering comparable features at a lower cost.

Support is frequently described as top-notch; live chat agents are praised for being friendly, knowledgeable, and solving issues within minutes, often by name (e.g., Rashid). Users appreciate the intuitive nature of the platform and the effectiveness of the e-commerce automations, leading to improved performance metrics like open and click-through rates.

However, sentiment is not universally positive. A significant concern revolves around reliability, as some users reported experiencing severe technical bugs, including the unexpected deletion of critical custom field data.

Furthermore, the sales process can be inconsistent; potential customers were sometimes ignored during pricing inquiries, and others experienced premature termination of their trials. Overall, Moosend seems ideal for users who prioritize hands-on customer service and affordability.

Başka yerlerdeki kullanıcı yorumları

Andrea P.
· Trustpilot
5.0 / 5

As a nonprofit, pricing and ease of use are crucial for us. We switched from Mailchimp for an affordable solution and found the platform intuitive right away. The support team has been very helpful with recommendations to improve our newsletters.

Josh M.
· Trustpilot
5.0 / 5

I can 'pre-pay' for credits which is great for my small business, avoiding a rigid monthly subscription commitment. Their top-notch customer service via chat has always been super helpful, and they have excellent deliverability rates too.

Henüz inceleme yok.

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Moosend'i neden kullanmalısınız?

Choosing the right platform means knowing you're backed by great support and flexible pricing. Moosend ensures your budget stays balanced while keeping your campaigns flowing. ✅

Here is why Moosend is a smart choice for your marketing needs:

  • Uninterrupted Sending Power: You get "Unlimited Email Campaigns / Sents," ensuring you never worry about throttling or hidden fees, regardless of your contact size.
  • Real-Time Human Connection: Access 24/5 Live Chat Support to solve issues quickly with a dedicated agent helping you in real time.
  • Instant Expert Knowledge: Benefit from the rich Knowledge Base, providing immediate, in-depth answers for common questions without waiting for a response.
  • Flexible Pay Structure: Stay agile and financially secure with the monthly payment option, allowing you to pay monthly and "cancel anytime."
  • Significant Savings for Commitment: If you prefer commitment, automatically save 15% by paying biannually or save a robust 20% by paying once per year.

Moosend delivers the tools needed to send effective campaigns while ensuring highly responsive support is always reachable.

Moosend ile iş akışınızı dönüştürmeye hazır mısınız?

Şimdi deneyinFiyatlandırmayı görüntüle

Sık Sorulan Sorular

What specifically is included in the 30-day free trial?

The free trial allows you to test all core features of the platform for 30 days. You do not need to provide a credit card to activate the trial.

How many integrations does Moosend support?

Moosend offers native support for over 80 different integrations. All paid plans also include API access for custom connections.

How is the pricing determined, based on team size or contact list size?

The subscription cost scales directly based on the number of contacts you manage. Each plan, however, limits the number of team members who can access the account.

If I choose the monthly payment, what are the policies for cancellation?

Monthly plans are flexible; you can pay month-to-month and cancel your subscription anytime. If you choose an annual or biannual plan, you save money but commit to the term length.

Can I use Moosend for sending transactional emails like order confirmations?

Yes, transactional emails are available as an add-on service. This includes access to an SMTP server for reliable delivery of high-priority, event-driven emails.

What are the key limitations of the entry-level Pro plan besides contact volume?

The Pro plan limits technical assets to one published item for each: one marketing automation workflow, one landing page, and one subscription form. It also supports a maximum of two team members.

Is there a money-back guarantee or defined refund policy?

The official site does not explicitly state a money-back guarantee or refund policy. You should contact the Moosend sales team directly for clarification on refunds.

What level of support response is guaranteed?

All users get 24/5 support via Live Chat and Email, plus access to the Knowledge Base. Only Enterprise customers receive a guaranteed Service-Level Agreement (SLA) for performance and support.

What high-level security features are offered for large organizations?

The Enterprise plan offers optional add-ons like Single Sign-On (SSO) and SAML Authentication. A Dedicated IP add-on is also available to enhance email deliverability and security.

Does Moosend offer tools to help migrate from a previous email platform?

Not explicitly stated on the official site. You may need to inquire with their sales or support team about migration tools or assistance.

How many team members can access my account on the Moosend+ plan?

The Moosend+ plan supports up to five team members. The Enterprise plan includes support for 10 or more team members.

Who is Moosend best suited for, based on the plan structures?

It's ideal for small businesses seeking maximum affordability and reliable support (Pro). It scales well for rapidly growing companies needing customized analytics and sophisticated marketing workflows (Moosend+).

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