Survicate is a versatile survey platform designed to gather valuable insights and feedback from customers which help businesses make informed decisions based on data-driven strategies.
All businesses around the world, rely on customer data and feedback to stay in competition and improve their services. There are different ways that are adopted by companies to get feedback or data from customers.
This data can be collected using websites, forms, emails, etc. Survicate is a platform that offers you the tools to gather feedback using all these means.
You can carry out unlimited surveys using this platform, and generate thousands of responses. Its features are discussed later on in detail.
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Survicate is a dynamic and user-centric survey platform designed to revolutionize the way businesses gather insights and understand their audience. It empowers companies to unlock invaluable customer feedback and opinions.
It allows you to craft surveys that align precisely with your research objectives. It offers the flexibility to explore into the data whether it is measuring customer satisfaction, understanding user preferences, or gauging market trends.
Its real-time analytics deliver actionable insights at your fingertips which enable you to make informed decisions promptly.
Its integration with various business tools streamlines the feedback loop. It harmonizes with Customer Relationship Management (CRM) systems, email marketing software, etc. which allows you to bridge the gap between customer feedback and operational implementation.
So, we can say that its intuitive interface, customizable surveys, and robust analytical capabilities make it a valuable tool for all businesses that are looking forward to enhancing their offerings, improving customer experiences, and staying ahead in a competitive marketplace.
Survicate specifications
Features
1-Click Native Integrations / Customer Effort Score (CES) / Customer Satisfaction Score (CSAT) / Easily Tap into Customer Insights / Email Surveys / Enrich ActiveCampaign Contacts with Insights / In-Product Surveys / Link Surveys / Mobile In-App Surveys / Net Promoter Score (NPS) / No-brainer Surveys / Send Surveys via ActiveCampaign / Surveys That Can Be Automated / Website Feedback Surveys
Best suited for
Small businesses, Mid size businesses, Large enterprises
Survicate offers a range of pricing plans designed to fulfill all kinds of business needs. The Flexible plan caters to startups and small businesses which provides essential survey features on a budget.
The Business plan is suitable for growing enterprises and offers more advanced options, increased customization, and integration capabilities. For larger organizations with expansive survey requirements, the Scale plan provides comprehensive features, robust analytics, and priority support.
The tiered structure of pricing plans ensures that companies can choose a plan that aligns with their growth stage and objectives. So, you can analyze all your business needs first, and then subscribe to any plan that seems suitable according to your needs.
Survicate simplifies survey creation with its “no-brainer” feature which offers user-friendly interfaces and templates that require minimal effort to design. This streamlines the process by enabling businesses to swiftly create effective surveys without the need for extensive design or technical skills.
Easily Tap into Customer Insights
Survicate empowers you to gather valuable customer insights. Its intuitive platform allows you to construct surveys tailored to your audience which ensures that you can collect meaningful data that informs your decisions and strategies.
Surveys That Can Be Automated
Survicate allows for automated surveys, saving time and ensuring consistent data collection. With automated surveys, you can trigger specific surveys based on user actions or time intervals.
1-Click Native Integrations
Survicate’s 1-click native integrations connect with other business tools, such as CRMs and email marketing platforms. This integration streamlines the flow of survey data into your existing workflows.
Email Surveys
Survicate enables the creation of surveys that can be delivered directly to customers’ inboxes. This method maximizes survey reach by making it convenient for respondents to provide feedback without leaving their email clients.
Link Surveys
Link surveys are designed to be shared via URL links across various platforms. This flexibility ensures that you can gather feedback from a wide range of sources, including social media, websites, or any channel where the link can be shared.
Website Feedback Surveys
Survicate’s website feedback surveys allow you to collect insights from visitors while they interact with your site. This on-site approach provides real-time feedback which helps you in understanding user experiences and identify areas for improvement directly from your website.
In-Product Surveys
Survicate’s in-product surveys enable you to gather feedback directly within your application or software. This approach allows you to capture user sentiments and opinions while they are engaged with your product.
Mobile In-App Surveys
Survicate extends its survey capabilities to mobile apps through in-app surveys. These surveys can be integrated into your mobile application which allows you to collect user feedback and insights.
Net Promoter Score (NPS)
Survicate’s NPS surveys enable you to measure how likely customers are to recommend your product or service to others. This assessment aids in understanding overall customer sentiment and identifying promoters, passives, and detractors.
Customer Satisfaction Score (CSAT)
CSAT surveys in Survicate allow you to measure customer satisfaction after specific interactions or experiences. You can gain insights into their level of contentment and pinpoint areas that need improvement by asking customers to rate their experience.
Customer Effort Score (CES)
CES surveys provided by Survicate help you measure the ease of a customer’s experience when using your product or service. This metric sheds light on the level of effort required from customers to accomplish their goals.
Send Surveys via ActiveCampaign
Survicate’s integration with ActiveCampaign allows you to send surveys directly to your contacts through the ActiveCampaign platform. This streamlined process ensures that you can gather feedback from your audience using the power of both platforms to enhance your understanding of customer preferences and opinions.
Enrich ActiveCampaign Contacts with Insights
By integrating Survicate with ActiveCampaign, you can enrich your contact profiles with valuable insights gained from survey responses. This customer data enhances your ability to personalize communication, tailor offerings, and provide a more personalized experience based on the collected insights.
Survicate with its user-friendly interface, versatile survey customization, and real-time analytics, empowers you to extract meaningful insights from your audience.
Although pricing considerations and a potential learning curve exist, Survicate’s different pricing plans cater to businesses of almost all stages. It has become an indispensable companion in refining products, enhancing user experiences, and driving overall growth.
So, if you are looking forward to acquiring your customer’s feedback for improving your business and growth, Survicate is the right tool for you.
