Shopify POS Review, Pricing, Features with Pros and Cons

In this Shopify POS review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3/10 (Expert Score)
Product is rated as #3 in category Point of Sale
9.3Expert Score
Shopify POS: Your one-stop solution for seamless, omnichannel retail—both online and in-store.

If you’re looking for a point-of-sale system that effortlessly blends in-store and online retail, Shopify POS is worth considering. With its user-friendly interface, robust feature set, and seamless integration with Shopify’s e-commerce platform, it’s designed to simplify and streamline your business operations.

Customer support
9.6
Value for money
9
Ease of use
9.4
Features
9
Pros
  • Omnichannel Integration
  • User-Friendly Interface
  • Robust Features
  • Built-in Payment Processing
  • 24/7 Customer Support
Cons
  • E-commerce Focus
  • Limited Food-Service Features
  • Additional Costs
  • Third-Party Processor Fees
  • Limited Customization

Ready to elevate your retail game? Discover the ins and outs of Shopify POS, the point-of-sale system that’s revolutionizing the way businesses operate both online and in-store.

From its seamless omnichannel integration and user-friendly interface to its robust set of features, Shopify POS promises to be a game-changer. But is it the right fit for you?

Our comprehensive review dives deep into the system’s capabilities, pricing, and even its limitations. We’ve weighed the pros and cons to give you a balanced perspective, so you can make an informed decision.

Don’t miss out on this opportunity to find out if Shopify POS is the ultimate solution for your business needs!

Read further to learn more about Shopify POS, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is Shopify POS?

Shopify POS is an integrated point-of-sale system designed to streamline retail operations, both in-store and online. It offers a range of features including inventory management, payment processing, and staff management.

Shopify POS cover

The system is backed by Shopify’s robust commerce platform, allowing for omnichannel selling across various platforms such as social media and online marketplaces.

With options to customize and add apps, Shopify POS aims to be a one-stop solution for businesses of all sizes, from single stores to multi-location retail operations.

Shopify POS specifications

FeaturesCheckout & Payments / Checkout templates / Connect with Customers / Customer analytics / Efficient Checkout Process / Email marketing / Financial analysis / Inventory Management
Best suited forSmall businesses, Mid size businesses
Website languagesDeutsch / English / Finnish / German / Italian / Nederlands / Spanish
Website URLVisit official website
Support linkSupport page
Live chatYes
Company addressCanada
Year founded2013

Pricing

Shopify POS pricing: How much does Shopify POS cost?

Shopify POS offers two main pricing plans: the Retail Plan at $89 USD/month and the Basic Plan at $39 USD/month. Both plans come with a special introductory offer of the first 3 months for just $1/month.

The Retail Plan includes one POS Pro location, while the Basic Plan charges an additional $89 USD/month for each POS Pro location. Both plans offer similar credit card rates and feature sets, including secure payments, unlimited registers, and 24/7 customer support.

Pricing rangeFrom $25 to $399 per month
Pricing typesAnnual subscription / Monthly subscription
Free planNo
Free trialYes, 3 days
Money back guaranteeNo
Pricing page linkSee plans

Shopify POS pricing plans

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Retail Plan

  • Price: $89 USD/month
  • Special Offer: First 3 months for $1/month
  • Included: 1 POS Pro location
  • Credit Card Rates: 2.7% + 0¢ USD in person, 2.9% + 30¢ USD online
  • Features: 2 admin accounts, unlimited POS logins, simple online store

Basic Plan

  • Price: $39 USD/month
  • Special Offer: First 3 months for $1/month
  • Additional Cost: $89 USD/month for each POS Pro location
  • Credit Card Rates: 2.7% + 0¢ USD in person, 2.9% + 30¢ USD online
  • Features: 2 admin accounts, unlimited POS logins, custom online store

Features

Shopify POS features: What can you do with it?

Shopify POS is a comprehensive point-of-sale system designed to streamline and enhance retail operations. From omnichannel selling and smart inventory management to staff control and detailed analytics, the platform offers a wide array of features to meet the diverse needs of modern retailers.

Whether you’re operating a single store or managing multiple locations, Shopify POS provides the tools you need for efficient, secure, and customer-friendly transactions.

Shopify POS features 1

Omnichannel Selling

Shopify POS allows for a seamless shopping experience across multiple platforms. Features like local pickup, in-store shipping, and local delivery are integrated. You can also use QR codes for products and send carts via email to customers who didn’t make an in-store purchase.

Smart Inventory Management

The system offers advanced inventory features like purchase orders, demand forecasting, and low stock reports. It also allows for inventory transfers between locations and provides detailed inventory reports.

Staff Management

You can control staff permissions and track performance. Features include manager approvals, unlimited POS staff, and custom roles. Staff members can also be given unique PINs for secure login.

Checkout

The checkout process is designed for efficiency with features like custom printed receipts, discount codes, and automatic tax calculation. It also allows for custom email or SMS receipts and has an offline cash transaction feature.

Shopify POS features 2

Products

You can add an unlimited number of products and variants. Features like multi-location inventory, barcode labels, and product collections help in efficient product management.

Customers

Customer profiles are automatically created with every purchase. These profiles include contact information, purchase history, and marketing preferences. You can also tag customers for targeted outreach.

Reporting and Analytics

Shopify POS offers detailed reports on sales, products, and staff performance. It also provides cash tracking tools and financial reports for a comprehensive overview of your business.

Hardware

The system is compatible with a range of hardware accessories like barcode scanners, receipt printers, and cash drawers. It also offers a hardware warranty and free shipping and returns.

Shopify POS features 3

Payments

The system accepts popular payment methods like Visa, Mastercard, and Apple Pay. It also allows for split payments, partial payments, and gift card payments.

Marketing

You can capture customer emails at checkout for future marketing campaigns. The system also integrates with social media and Google Merchant Center for broader outreach.

Additional Payments

Beyond standard payment methods, Shopify POS allows for custom payment types like checks or IOUs. It also supports refunds to existing gift cards.

Customization

The system offers a customizable smart grid that adapts based on cart actions, speeding up the checkout process. You can also apply custom discounts and attach notes to orders.

Conclusion

Shopify POS review: Why you should use it?

Choosing Shopify POS offers the advantage of a seamless integration between in-person and online sales, making it ideal for omnichannel retailers. The system is user-friendly with a modern interface and offers robust features like inventory tracking, payment processing, and customer management.

It also provides built-in access to Shopify Payments with flat-rate fees, eliminating the need for third-party processors. However, the system is more e-commerce focused and may not be as cost-effective for brick-and-mortar-only retailers.

Additionally, it lacks specialized features for food-service businesses, making it less suitable for restaurants.

Pros

  • Omnichannel Integration: Shopify POS is optimized for selling across online stores, social media channels, and physical locations.
  • User-Friendly Interface: The system is approachable for both new and experienced business owners, offering a modern and intuitive interface.
  • Robust Features: From inventory management to payment processing and customer profiles, Shopify POS offers a comprehensive set of tools for retail management.
  • Built-in Payment Processing: Shopify Payments is included with all monthly plans, offering flat-rate fees and eliminating the need for third-party processors.
  • 24/7 Customer Support: Shopify offers round-the-clock online customer support, along with a variety of onboarding and support resources.

Cons

  • E-commerce Focus: The system is heavily integrated with Shopify’s e-commerce platform, which may not be ideal for brick-and-mortar-only retailers.
  • Limited Food-Service Features: Shopify POS lacks specialized features for restaurants, such as table management and online ordering capabilities.
  • Additional Costs: To use Shopify POS, you must also have a Shopify e-commerce plan, which could add to the overall cost for some businesses.
  • Third-Party Processor Fees: If you choose to use a third-party payment processor, Shopify will charge an additional transaction fee.
  • Limited Customization: While the system offers a range of features, it may not be as customizable as some specialized POS systems.

FAQ

Frequently Asked Questions

Shopify POS Review, Pricing, Features with Pros and Cons
Shopify POS Review, Pricing, Features with Pros and Cons

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