What limits does the free trial have?
The trial lasts for 7 days, allowing you to send unlimited emails to up to 100 subscribers. You'll get access to all features, including email segmentation and connecting multiple SMTP servers.
Is Pabbly Email Marketing priced based on team seats or subscriber count?
Pricing depends entirely upon your total number of subscribers, not on how many people are using the platform. All paid plans include unlimited email sending capacity for your subscriber tier.
If I use the built-in Pabbly SMTP, are there limits on email sending?
Yes, if you use the inbuilt SMTP, your daily sending limit initially matches your subscriber tier, such as 50,000 emails per day for a 50k plan. However, sending starts conservatively at 500 emails daily and increases gradually after Pabbly reviews your bounce and complaint rates.
Does Pabbly limit the number of emails I can send if I use an external SMTP server?
No, if you choose to send emails through an external SMTP server, Pabbly places no limit on the number of emails you can send. There is no extra charge for connecting these external servers.
Which industry security compliance standards does Pabbly meet?
Pabbly holds two key compliance certifications. We meet the ISO 27001:2022 standard for information security management and are compliant with SOC2 Type 2 standards for rigorous controls over data protection.
How does Pabbly manage users who unsubscribe from a campaign?
Unsubscribed recipients are automatically stored in a dedicated Suppression list. This blocks them from receiving future emails, which helps protect the reputation of your sender domain.
Can I change out subscribers on my list without increasing my plan size?
Yes, you are permitted to delete and replace up to 50% of your subscribed contacts every month. This allows you to keep your list updated with fresh subscribers within your existing plan size.
Does Pabbly provide an API for developers to connect with the email marketing service?
Yes, Pabbly provides a very extensive API. Developers can use it to programmatically import subscribers, create templates, and send emails.
How can I access customer support?
You can reach the support team through multiple channels, including live chat, email, call, meet, or various social media platforms. Pre-recorded tutorials are also available inside the application.
What is the Throttling feature and how does it help deliverability?
The Throttling feature lets you limit the number of emails sent per day. Pabbly calculates the needed delay between each email send, which helps prevent major email providers like Gmail from blocking your account.
What metrics do the campaign reports include?
Campaign reports provide detailed stats on your sent, opened, clicked, and unsubscribed rates. They also track link clicks and provide geographical and device usage data for receivers.
Does Pabbly support payment in Indian Rupees (INR)?
Yes, Pabbly supports payments in INR and provides GST-compliant invoices for Indian customers.
Who is Pabbly Email Marketing best suited for?
It is best for established businesses managing large lists who prioritize stable, continuous sending, advanced data security, and the flexibility offered by robust API integration tools.
If I purchase a yearly plan, how much discount do I receive?
Choosing the yearly billing option gives you an automatic discount of 20% compared to the standard monthly rate.
