PrestaShop Review, Pricing, Features with Pros and Cons

In this PrestaShop review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2/10 (Expert Score)
Product is rated as #10 in category Ecommerce
9.2Expert Score
An open source solution for the creation of your online store

Unleash the full potential of your online venture with PrestaShop, where unparalleled customization meets cutting-edge e-commerce tools. Revel in the freedom to craft an unlimited product catalog tailored to your vision, harness the power of SEO to catapult your store to the top of search rankings, and engage customers like never before with a suite of savvy marketing instruments. PrestaShop’s commitment to providing a diverse array of payment options ensures a seamless checkout experience, setting the stage for a thriving online store that stands out in the digital era.

Customer support
9
Value for money
9.3
Ease of use
9.1
Features
9.5
Pros
  • SEO optimization
  • Numerous payment gateways
  • Huge selection of modules and themes
  • Intuitive interface
  • Marketing tools
Cons
  • Limited direct support
  • Less scalable for large businesses
  • Expesnive add-ons
  • Technical knowledge for setup

Dive into the dynamic world of e-commerce with PrestaShop, a platform that blends flexibility with functionality to empower your online business. Whether you’re a budding entrepreneur or an established merchant, PrestaShop offers a treasure trove of features designed to elevate your digital storefront.

From seamless inventory management to a suite of powerful marketing tools, this platform is engineered to help you carve out your niche in the bustling online marketplace. With its user-centric design and robust customization options, PrestaShop stands as a beacon for those ready to take the leap into a future where their business can thrive.

Read further to learn more about PrestaShop, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is PrestaShop?

PrestaShop is an open-source e-commerce platform empowering users to create their own online store with full ownership and control over their site’s data. It’s designed to cater to a range of users, from new entrepreneurs to established business leaders, offering scalability to grow from small beginnings to millions in revenue.

The platform stands out with its customization capabilities, providing thousands of modules and themes to help businesses differentiate themselves and convert visitors into loyal customers.

PrestaShop is community-driven, supported by a network of experts and partners, and while the core software is free, it offers additional paid resources and services to enhance the e-commerce experience.

It’s a comprehensive solution for managing an online store, including product and customer management, order processing, payment options, and marketing tools, all while being adaptable for international business with multi-language and currency support.

Prestashop cover

PrestaShop specifications

FeaturesAccounting management / Add-Ons / Advanced E-commerce Statistics / Catalog Management / Content Management / Content creation / Inventory Management / Marketing Tools / Module / Order management / SEO Friendly / Store customization / Unlimited Product Catalog
Best suited forIndividuals, Freelancers, Small businesses, Mid size businesses, Large enterprises
Website languagesEnglish / French / Italian / Polsky / Română / Spanish
Website URLVisit official website
Support linkSupport page
Live chatYes
Company addressParis, Île-de-France
Year founded2007

Pricing

PrestaShop pricing: How much does PrestaShop cost?

Navigating the pricing section unveils the economic landscape of PrestaShop, where the core software’s free nature is just the beginning.

Delve into a world where the cost of customization is as varied as the businesses it serves, with themes and modules ranging from the essential to the exquisite.

Whether you’re budgeting for a bootstrap startup or investing in an enterprise-level expansion, PrestaShop’s pricing spectrum caters to every echelon, ensuring your fiscal foundations are as solid as your commercial aspirations.

Pricing rangeFrom $0
Pricing typesOne-time payment
Free planYes
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

PrestaShop pricing plans

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PrestaShop is an open-source e-commerce platform, which means there is no cost to download and use the software itself. Users can freely install it on their server and have full ownership of their online store and all of its data.

While the core software is free, there are costs associated with additional themes and modules that can be integrated to customize and enhance the online store, which are available through the PrestaShop Marketplace.

Here are key points regarding PrestaShop’s pricing structure:

  • Core Software: Free to download and use. No monthly fees or commission on sales.
  • Themes and Modules: Available for purchase on the PrestaShop Marketplace to customize the store.
  • Add-ons: Over 6,000 modules, themes, and services available, ranging from site navigation tools to social media integrations to shipping services.
  • Support Plans: Available at additional costs, with resources like forums, community support, documentation, FAQs, and YouTube tutorials.

For specific prices of themes, modules, and support plans, users would need to visit the PrestaShop Marketplace or contact their sales team directly, as these can vary widely depending on the complexity and functionality of the add-on.

Features

PrestaShop features: What can you do with it?

Step into the features section, where PrestaShop’s arsenal awaits to transform your e-commerce dreams into reality. Here, we’ll explore the intricate tapestry of tools and functionalities that PrestaShop weaves together, creating a robust platform that’s as intuitive as it is powerful.

From the granular control of inventory management to the social media savvy of digital marketing, each feature is a cog in the well-oiled machine that is your online store.

Prestashop customization options

Customization of Your Store

PrestaShop provides a theme-based approach to customization, with a wide array of pre-designed themes that can be tailored to fit any brand’s visual identity. The theme configurator allows for easy changes to the main visual elements of the store, including logos, fonts, and color schemes.

For deeper customization, a live template editor enables merchants to adjust layouts and add custom CSS or JavaScript. The modular nature of PrestaShop also means that functionality can be extended or modified through the addition of modules, which can be developed in-house, sourced from the community, or purchased from the PrestaShop Addons Marketplace.

Creation of your Catalog and Product Sheets

PrestaShop’s catalog creation tools are designed to handle a diverse range of products and services. Users can create detailed product sheets with multiple images, videos, and files to enhance the product description.

The platform supports unlimited product variants and combinations, allowing for granular control over stock and price for each SKU.

SEO optimization is built-in for each product page, enabling merchants to target specific keywords and meta descriptions for search engines. Advanced features like product comparison, wishlist integration, and customizable fields ensure a rich shopping experience for customers.

Creation and Management of Content and Blog

The content management system within PrestaShop is robust, allowing for the creation of a fully-fledged blog alongside the e-commerce store.

This integration is key for content marketing strategies, enabling merchants to publish engaging content that drives traffic and complements their product offerings.

The blog management tools support multimedia content, blog-specific SEO settings, comments, and categorization to help organize content and increase discoverability.

Additionally, the CMS can be used to create landing pages, informational content, and other web pages that enhance the user experience and contribute to a cohesive brand narrative.

Inventory and Order Management

Prestashop inventory management

Inventory management in PrestaShop is comprehensive, offering detailed stock management, warehouse integration, and supply order management. The back office provides real-time data on inventory levels, with the ability to set up automated restocking alerts and directly manage suppliers and purchase orders.

Order management is equally detailed, with customizable order statuses, automated order confirmation emails, and the ability to edit orders post-purchase. The system also supports partial shipments, returns management, and has a built-in refund system.

Shipping System

PrestaShop’s shipping system is designed to accommodate a global customer base, with support for multiple carriers, shipping rules based on zone, price or weight, and the ability to offer free shipping.

The platform can automatically calculate shipping costs in real-time, provide customers with tracking numbers, and manage logistics directly from the back office. Advanced features include the ability to set up dropshipping, print packing slips in bulk, and handle complex tax scenarios that may apply to different regions.

Customer Service

Customer service capabilities in PrestaShop include a built-in messaging system that allows customers to communicate with the store directly from their accounts. The system can track all communications, assign tickets to specific employees, and manage automated responses for common queries.

PrestaShop also supports an RMA system, enabling customers to return or exchange products through a streamlined process. The platform’s analytics can track customer service metrics, helping to improve response times and customer satisfaction.

Online Payment

PrestaShop’s payment system is designed with flexibility in mind, supporting a variety of payment methods including credit cards, e-wallets, bank transfers, and cash on delivery. The platform is PCI DSS compliant, ensuring that all transactions are secure.

Payment processing can be customized with additional modules for currency conversion, payment upon invoice, and subscription-based models. The checkout process is optimized for conversion, with features like guest checkout, one-page checkout, and saved payment methods.

Accounting

For accounting, PrestaShop allows for easy export of sales, customer, and order data to be used with external accounting software. The platform can be integrated with accounting tools like QuickBooks, Xero, and others through available modules.

Tax management is built-in, with the ability to set different tax rates for different products and regions. PrestaShop also supports the generation of financial reports, sales summaries, and profit and loss statements directly from the back office.

Prestashop products

An Unlimited Product Catalog

PrestaShop’s product catalog capabilities are extensive, allowing merchants to add an unlimited number of products and categories. Each product can be enriched with multiple variations, such as size and color, providing customers with a range of options to choose from.

Pricing can be adjusted for each variant, and stock levels are managed down to the individual SKU. The system automates stock updates with each transaction and alerts the merchant when inventory levels are low, ensuring that stock shortages are handled proactively.

A Popular Platform for SEO

SEO is a strong focus for PrestaShop, with the platform offering SEO-friendly modules and responsive themes that are designed to perform well in search engine rankings.

Merchants can optimize their store for search engines with customizable meta tags, clean URLs, and rich snippets. This ensures that products are more likely to appear in relevant search results, driving organic traffic to the store.

Marketing Tools

PrestaShop is equipped with a vast array of modules that extend the functionality of the store to include a variety of marketing tools. Merchants can increase their product visibility and sales by selling on marketplaces through integrations like the Amazon module.

Customer loyalty can be fostered with affiliate programs and rewards, while modules for abandoned cart follow-ups help recover lost sales. Social media integration is streamlined with the PrestaShop Social module, allowing for easy connection and marketing through various social networks.

Payment and Shipping Tools

PrestaShop partners with a multitude of trusted e-commerce companies, offering over 50 payment solutions such as PayPal, Stripe, and Apple Pay.

These integrations provide customers with a secure and diverse range of payment options, ensuring compliance with online sales regulations. Shipping tools within PrestaShop are robust, allowing for the creation of custom shipping rules, integration with major carriers, and the provision of various delivery options to customers.

Advanced E-commerce Statistics

Data-driven decision-making is facilitated by PrestaShop’s advanced e-commerce analytics. The dashboard centralizes key performance data, allowing merchants to track best-selling products and assess the profitability of marketing campaigns.

Integration with additional analytics tools, such as Google Analytics or PrestaShop Metrics, provides even deeper insights, helping merchants to fine-tune their strategies and grow their business effectively.

Prestashop

Conclusion

PrestaShop review: Why you should use it?

PrestaShop is a widely chosen e-commerce platform due to its open-source nature, allowing for a high degree of customization and control over online stores.

It’s particularly noted for its user-friendly interface, making it accessible for merchants of all skill levels. The platform supports a variety of payment gateways, such as PayPal and Amazon Pay, enhancing the customer’s checkout experience.

Marketing tools provided by PrestaShop, including discount modes, email marketing, and affiliate programs, are pivotal for customer retention and increasing sales. Additionally, its SEO-friendly design ensures that stores are optimized for search engines, increasing the likelihood of attracting organic traffic.

Pros:

  • User-Friendly: PrestaShop is known for its intuitive interface, which simplifies the management of an e-commerce store.
  • Customization: A vast selection of modules and themes allows for extensive customization to match brand identity.
  • SEO Optimization: Built-in SEO features help improve the visibility of the store in search engine results.
  • Marketing Tools: A suite of marketing tools is available to enhance promotional activities and customer engagement.
  • Payment Gateway Support: Supports numerous payment gateways, providing flexibility for both merchants and customers.

Cons:

  • Technical Knowledge for Setup: While the platform is user-friendly, the initial setup process may require some technical knowledge.
  • Cost of Add-ons: While the core software is free, costs can accumulate when purchasing additional themes and modules.
  • Performance: As with many content management systems, the performance can be affected by the number and type of add-ons installed.
  • Support: Direct support might be limited, and users often rely on community forums for help.
  • Scalability: While suitable for small to medium-sized businesses, larger businesses might find it less scalable without significant customization.

FAQ

Frequently Asked Questions

PrestaShop Review, Pricing, Features with Pros and Cons
PrestaShop Review, Pricing, Features with Pros and Cons

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9.2 / 10