CyberGhost vs TunnelBear

CyberGhost focuses heavily on speed, using next-gen 10 Gbps servers everywhere possible. This ensures smooth 4K streaming and low-latency online gaming with unlimited bandwidth. TunnelBear offers 'premium' servers, but user reviews report frequent disconnections and software bugs. CyberGhost delivers far more reliable, high-speed performance for demanding activities like streaming. TunnelBear's reported stability flaws make it harder to trust for continuous, critical connections.

CyberGhost provides maximum global coverage, featuring an impressive network spanning 100 countries. This is ideal for seamlessly accessing diverse geo-restricted content worldwide. TunnelBear selects specific locations but operates a significantly smaller, undisclosed server network. If global location variety is mandatory for unblocking content, CyberGhost is the superior option. The vast network ensures you almost always find a fast, nearby server source.

CyberGhost’s No Logs policy received a credible audit by Deloitte, confirming no usage data is stored. TunnelBear holds the unique distinction of performing annual, independent security audits of its entire infrastructure. This consistent external verification boosts user confidence in TunnelBear immensely. CyberGhost proves compliance once, but TunnelBear proves continuous technical integrity yearly. This makes TunnelBear the leader for verifiable, ongoing security proof.

A single CyberGhost subscription allows you to secure up to 7 devices connecting at the same time. This limit is generous but may not cover large families or multi-gadget users entirely. TunnelBear's paid plans, however, support unlimited simultaneous device connections under a single account. If you need to secure every phone, tablet, and computer without counting, TunnelBear is the clear winner here. CyberGhost works well, but TunnelBear removes the counting hassle.

TunnelBear offers an excellent Free plan that includes 2GB of secured browsing data every month. This is perfect for testing the service or for basic, occasional security needs. CyberGhost relies on device-specific free trials, lasting up to 7 days on some platforms. CyberGhost offers a generous 45-day money-back guarantee on all its longer commitment plans. If free access is essential before paying, choose TunnelBear for the monthly 2GB allowance.

CyberGhost guarantees professional, responsive 24/7 customer support via live chat and dedicated email channels. You can expect help right away, which is critical for connection issues. TunnelBear users consistently report that customer service is unresponsive or absolutely useless when problems arise. Relying on support heavily favors CyberGhost, as connectivity can be complex for beginners. TunnelBear must significantly improve its user support experience.

TunnelBear features a dedicated Teams plan tailored for businesses needing two or more users ($5.75/user/mo). This plan includes central features like administrative control tools and consolidated billing. CyberGhost offers no equivalent business or central management functionality for multiple users. If you need to secure staff centrally, TunnelBear is the mandatory choice in this comparison.