Heartbeat
Heartbeat: Empowering Communities to Connect, Grow, and Thrive Together
Quick overview
Heartbeat Review, Pricing, Features, Pros and Cons
Heartbeat: A comprehensive community platform with powerful features and some support challenges
We find Heartbeat to be a versatile all-in-one platform that simplifies community building, courses, and events with an intuitive interface and extensive integrations. Its value is high, especially for growing communities, but some users report delays in customer support and technical issues during rapid growth phases. Overall, it’s a strong choice for those seeking a flexible, feature-rich community management solution.
Pros
- All-in-one platform with discussions, courses, events, and payments
- Active development team with regular updates and new features
- Flexible plans suitable for different community sizes and needs
- Supportive resources like tutorials and community showcases
Cons
- Customer support responsiveness can be slow or unresponsive
- Steep learning curve for new users unfamiliar with the platform
- Occasional technical issues during periods of rapid growth
- Discussions: Facilitates private and public chats, threaded conversations, media sharing, notifications, and scheduled posts to foster engaging and seamless community interactions.
- Courses: Enables creation of evergreen and cohort-based courses with multimedia support, drip content, upsells, and automation to enhance learning experiences and revenue growth.
- Events: Allows organizing public or private live events, selling tickets, tracking attendance, integrating with Zoom, and automatically saving recordings for later access.
- Documents: Provides a centralized knowledge base with markdown editing, media embedding, advanced search, and resource sharing to keep community information organized and accessible.
- Payments: Supports collecting payments, managing subscriptions, offering upsells, tax calculations, and multi-currency support for seamless monetization worldwide.
- Growth & Engagement: Offers tools for automating workflows via Zapier and APIs, integrating with Stripe, Notion, Google Calendar, and Outlook to attract and retain members effortlessly.
- Creating a Thriving Learning Hub with Courses: Build engaging, multimedia-rich online courses with videos, quizzes, downloadable resources, and drip-feed lessons to keep members engaged and facilitate self-paced learning. Upsell or bundle courses to generate additional revenue.
- Hosting Live Events That Feel Like a Party: Organize webinars, workshops, or private meetups, sell tickets, track attendance, record sessions, and integrate with Zoom for seamless virtual gatherings, providing an engaging experience for community members.
- Pricing models: Annual subscription
- Free trial: Yes days
- Money back guarantee: No days
Heartbeat software costs $49 per month for the Starter plan when billed monthly, with an annual billing option reducing the price to $40 per month. The Growth plan is $129 per month monthly, or $108 per month annually. The Business plan is custom-priced and requires contacting Heartbeat for a quote. There are discounts available for annual billing and special promotions like Black Friday deals offering up to 50% off.
Intro
Imagine a single platform that brings your community to life with vibrant discussions, engaging live events, and seamless course creation—all while managing payments and content effortlessly. Heartbeat empowers community-led businesses to build meaningful connections and grow their membership with tools designed for real impact.
From private chats to automated workflows, Heartbeat packs everything you need to create a thriving online space that keeps members coming back. Dive into a world where engagement meets simplicity, and watch your community flourish like never before.
What is Heartbeat?
Heartbeat is like the Swiss Army knife for community builders—it lets you create, manage, and grow your own online tribe all in one place. From lively discussions to live events, courses, and even payment collection, it’s got everything you need to keep your members engaged and coming back for more. 🎉
Want to host a live event without the tech headaches? Heartbeat’s got you covered with ticket sales, Zoom integrations, and attendance tracking. Plus, you can build courses with drip content and upsells, so your community learns and grows while you sit back and watch the magic happen. 📚✨
Need to keep your knowledge base organized? Heartbeat’s document management system lets you embed media, search like a pro, and keep everything neat and tidy. And when it comes to payments, it handles subscriptions, taxes, and multiple currencies—because who said managing money can’t be fun? 💸🌍
With automation tools, integrations with your favorite apps, and a supportive community to help you launch fast, Heartbeat makes building a thriving online community feel less like work and more like a party. Ready to get started? Check out their free trial and see why over 5,000 communities trust Heartbeat! 🚀
Pricing
How much does Heartbeat cost?
Heartbeat software costs $49 per month for the Starter plan when billed monthly, with an annual billing option reducing the price to $40 per month. The Growth plan is $129 per month monthly, or $108 per month annually. The Business plan is custom-priced and requires contacting Heartbeat for a quote. There are discounts available for annual billing and special promotions like Black Friday deals offering up to 50% off.
Heartbeat offers three main pricing plans, each designed to fit different stages of community growth and needs. All plans start with a generous 14-day free trial that requires no credit card, so you can explore everything risk-free and see if it’s the right fit for you! 😊
Starter
The Starter plan is perfect for those just beginning or launching a new community business. It costs $49 per month if billed monthly, or $40 per month when billed annually, saving you 17% (a total of $9 per month).
- Up to 1000 members
- Discussions
- Courses (evergreen and cohort-based)
- Events
- Payments
- Automated workflows
- Documents
- Member search
- Custom domain
- Brand colors
- Weekly digest emails
- Integrations (Zapier, Zoom, Google Calendar)
- Basic analytics
This plan gives you all the essentials to get your community up and running smoothly.
Growth
The Growth plan is designed for scaling communities that need more advanced features and support. It is priced at $129 per month if billed monthly, or $108 per month with annual billing, offering a 17% discount (saving $21 per month).
- All Starter plan features
- Unlimited members
- Lower transaction fees
- Email white-labeling
- Admin auto-responder
- Priority support (1-business-day response time)
- API access
- Conversion tracking
This plan is ideal for growing community businesses that want to scale without limits and need more robust tools.
Business
The Business plan is a custom solution tailored for enterprise-level or highly customized community needs. Pricing is not fixed and requires a call with Heartbeat’s founders to create a package that fits your requirements.
- All Growth plan features
- Fast-tracked feature requests
- Same-day support
- Concierge onboarding
- White-labeled mobile app
- Custom technical support
- Custom analytics exports
- Security and legal agreements
- Personalized onboarding assistance
This plan is best for organizations that need a high level of customization, support, and enterprise-grade features.
Heartbeat also offers a 17% discount for annual billing on Starter and Growth plans, and occasionally runs special deals like up to 50% off during Black Friday. There’s no explicit money-back guarantee beyond the 14-day free trial, but the trial itself is risk-free and doesn’t require a credit card, making it easy to try before you buy!
Features
Heartbeat features
Let’s dive into the amazing features that make Heartbeat the ultimate platform for community-led businesses. Whether you’re a community newbie or a seasoned pro, these tools will help you grow, engage, and monetize your members like a boss. Ready? Let’s go! 🚀
Discussions
Heartbeat’s Discussions feature is like the heartbeat of your community—pun intended! It offers private and public chats, threaded conversations, and media sharing, so your members can connect in ways that feel natural and fun. Imagine a place where your community can share ideas, memes, and even cat videos 🐱 without missing a beat.
Notifications keep everyone in the loop, and scheduled posts let you plan your content like a social media wizard. Whether you want to spark a debate or just have a casual chat, Discussions make it easy to keep the conversation flowing and your members coming back for more.
Courses
If teaching is your superpower, Heartbeat’s Courses feature is your trusty sidekick. You can create evergreen courses that run on autopilot or cohort-based courses that bring learners together in real-time. Plus, multimedia support means you can mix videos, quizzes, and downloads to keep things spicy 🌶️ and engaging.
Upsells and automation help you grow your revenue without breaking a sweat. Set up drip content to release lessons gradually, so your students stay hooked and don’t binge-watch your course like it’s the latest Netflix series (although, binge-watching can be fun too!).
Events
Hosting live events has never been easier or more fun! Heartbeat lets you organize public or private events, sell tickets, and track attendance—all from your own website. Integrations with Zoom mean you can go live with just a few clicks, no tech headaches required.
Recordings are automatically saved, so members who missed the live show can catch up later. It’s like having your own virtual stage where you’re the star, and your community is the enthusiastic audience 🎤👏.
Documents
Think of the Documents feature as your community’s brain—storing all the knowledge, FAQs, and resources in one neat place. With markdown editing and media embedding, you can create beautiful, easy-to-navigate content libraries that your members will actually want to use.
Advanced search means no more “Where did I put that file?” moments. Your community’s wisdom is just a few clicks away, making it easier than ever to share info and keep everyone on the same page 📚.
Payments
Money makes the world go round, and Heartbeat’s Payments feature keeps your community’s cash flow smooth and simple. Collect payments, manage subscriptions, and offer upsells without sending your members on a wild goose chase.
With tax calculations and multi-currency support, you can sell globally without breaking a sweat. It’s like having a friendly accountant who never sleeps—minus the coffee addiction ☕️💸.
Growth & Engagement
Growing your community is a marathon, not a sprint, and Heartbeat’s Growth & Engagement tools are your personal trainers. Automate workflows with Zapier and APIs to save time and keep your members engaged without lifting a finger.
Integrations with Stripe, Notion, Google Calendar, and Outlook mean your community fits seamlessly into your existing workflow. Plus, with tools to attract new members, you’ll be the popular kid on the block in no time 🎉.
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Heartbeat packs everything you need to build a thriving, vibrant community into one sleek platform. Whether you want to chat, teach, host, or sell, it’s got your back—making community building as fun as a party and as smooth as butter. 🧈✨
Use Cases
Heartbeat use cases
Are you ready to discover how Heartbeat can transform your community-building journey? Whether you’re an educator, a social organizer, or a business owner, this platform has something exciting for everyone. Let’s explore some fun and practical ways to use Heartbeat to make your community thrive! 🚀
Creating a Thriving Learning Hub with Courses
Imagine turning your passion or expertise into a digital classroom where members can learn at their own pace. Heartbeat’s course feature makes it super easy to build engaging content with videos, quizzes, and downloadable resources. Plus, you can drip-feed lessons so members stay hooked—like a Netflix series, but for knowledge! 📚
And the best part? You can upsell courses or bundle them for extra revenue. Whether you’re teaching yoga, coding, or cooking, Heartbeat helps you deliver your content seamlessly. No more boring PDFs—just interactive, multimedia-rich lessons that keep your community coming back for more. Who knew learning could be this fun? 🎉
Hosting Live Events That Feel Like a Party 🎉
Ever wanted to host a webinar, workshop, or private meetup without the hassle of juggling multiple tools? Heartbeat’s live event feature is your new best friend. You can sell tickets, track attendance, and even record sessions for those who couldn’t make it—like a concert, but for your community! 🎟️
And if you love Zoom, Heartbeat integrates smoothly, so your virtual gatherings are as lively as a real-world event. Imagine hosting a Q&A, panel discussion, or networking session—all on your website, with no tech headaches. Your members will thank you for the seamless experience, and you’ll be the community hero who throws the best digital parties! 🥳
Ready to see how Heartbeat can make your community dreams come true? Let’s get started!
Conclusion
Why should you use Heartbeat?
Struggling to keep your community engaged while juggling multiple tools that just don’t sync? Heartbeat solves this by combining discussions, events, courses, payments, and more—all in one seamless platform on your own website.
Managing member chats, hosting live events, and selling courses shouldn’t feel like a full-time job. Heartbeat automates workflows and integrates with your favorite apps, so you can focus on growing your community instead of fighting tech headaches.
Feeling overwhelmed by scattered content and payment systems? Heartbeat’s built-in document libraries and payment processing keep everything organized and professional, eliminating the chaos and boosting your revenue potential.
Worried about launching your community quickly and effectively? With expert support, tutorials, and a free 14-day trial—no credit card needed—Heartbeat gets you up and running in days, not months.
Don’t let clunky platforms hold your community back. Join over 5,000 thriving groups worldwide who trust Heartbeat to build vibrant, engaged, and monetized communities effortlessly.
FAQ
Heartbeat FAQs
What features does Heartbeat offer to help grow my community?
Heartbeat provides tools like discussions, live events, courses, and automation integrations to engage members, facilitate communication, and foster community growth seamlessly.
Can I host live events with Heartbeat?
Yes, Heartbeat allows you to organize live events, sell tickets, integrate with Zoom, and track attendance, making virtual hosting simple and effective.
How does Heartbeat support monetization of my community?
Heartbeat offers payment collection features including subscriptions, upsells, tax handling, and multi-currency support, enabling you to monetize your community effortlessly.
Is Heartbeat suitable for managing educational content?
Absolutely! Heartbeat’s course features support multimedia content, drip scheduling, and automation, making it ideal for delivering engaging educational experiences.
What support options are available with Heartbeat’s plans?
Support varies by plan, with priority and same-day support available on higher tiers like the Business plan, along with onboarding assistance and dedicated technical help.
Reviews
Overall Sentiment on Trustpilot / Capterra: The reviews for heartbeat are mostly positive, highlighting its user-friendly interface, comprehensive features, and active development team. However, there are recurring concerns about customer support responsiveness and delays, especially during periods of rapid growth.
Pros
- Intuitive and easy-to-use platform with a complete ecosystem for community building, courses, and events
- Strong feature set including segmentation, automation, and customizable offers
- Active and responsive development team that regularly rolls out new features and improvements
- Excellent value for money, with many users praising its affordability and free trial options
- Supportive community and regular live workshops for users
Cons
- Customer support often experiences delays, with some users waiting weeks for responses or facing unresponsiveness during critical issues
- Learning curve can be steep for new users unfamiliar with the platform or related tools
- Some concerns about access control, such as restrictions on managing payment integrations after canceling plans
- Occasional technical issues and dissatisfaction with support responsiveness during growth phases
