Freshteam Review – HR software for growing businesses

In this Freshteam review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9/10 (Expert Score)
Product is rated as #11 in category Human Resources Management System
9Expert Score
Bottom line

Freshteam is a simple yet intuitive HR management software, which enables freelance recruiters, hiring managers, and other professionals in the industry to find top-notch talents that best suit their requirements. It is an excellent platform that combines recruitment applications and applicant tracking systems in one convenient interface.

Customer support
Value for money
Ease of use
  • It allows good management of employees
  • It streamlines the entire hiring process
  • It has an intuitive and beautiful design
  • It provides value for money
  • Users need an individual email account
  • There’s no way to schedule emails

Are you currently searching for modern HR software to organize your hiring process? Would you like a tool that could manage the hiring and onboarding data? What if we tell you that there’s a system that can do all those things for you?

Freshteam is a reasonable and smart HR management software that will help you accomplish different tasks, from handling your HR to managing your hiring, time-offs, onboarding, employee data, and HR workflows in one place.

This review will take a closer look at what Freshteam is, its features, pricing plans, and how it can help you. Without further ado, let’s get started!

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Quick Overview

What is Freshteam?

Freshteam is another cloud-based program designed by Freshworks. The software was built to help recruiters discover, screen, interview, and hire potential candidates. It allows recruiters to check if interviewers are accessible, make necessary notifications for candidates, and offer feedback to the panel members.

The system is designed as a compact package for all the needed recruitment CRM features. Further, it has top-notch features for management and is appropriate for all industries and businesses.

Freshteam specifications

Best suited forMid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Live chatNo
Company address2950 S. Delaware Street, Suite 201, San Mateo, CA 94403
Year founded2017


Freshteam pricing: How much does Freshteam cost?

Freshteam offers a free option for organizations with at least fifty users and three paid plans with monthly costs: platform fees range from $71 to $203, and per-use fees range from $0 to $4.80. The major differences between the plans are the number of jobs one can post and access to advanced features like a dedicated account manager, integration with job boards, and offer management.

Pricing rangeFrom $71 to $203 per month
Pricing typesAnnual subscription / Monthly subscription
Free planYes
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

Freshteam pricing plans


The free version could have up to fifty active employees. It offers other features such as Kanban boards for applicant tracking and email integration. The Growth plan is available at $59/month when billed annually. It offers at least twenty published job postings and a personalized career site. The Pro plan is available at $99/month if billed annually and provides at least 100 published jobs together with advanced career site and customization and other features like:

  • Work-week configurations
  • Time off policies
  • Holiday calendars
  • Webhook requests

The Enterprise plan includes everything from the premium version and other extra features. It’s available at $169/month billed annually. Some features you can enjoy are:

  • Dedicated account manager
  • 1-click data export
  • Advanced leave reports
  • Custom SSL and URL certificate
  • Access restrictions based on IP address
  • Unlimited offboarding and onboarding checklists
  • Customer user roles

Who Should Use It

Who should use Freshteam?

If you are searching for an ATS with a powerful candidate management system and team management tools, there’s no doubt that Freshteam is an excellent option. Freshteam is intended for anyone who is involved in the hiring process.

When everybody has access to all the necessary information, fast decisions take place. No legs or arms are needed. With Freshteam, you pay for precisely what you see—no hidden charges and no conditional clauses.

Who is eligible to use Freshteam?

Freshteam is a straightforward yet intuitive HR management software that enables freelance recruiters, hiring managers, and other professionals in the industry to look for top-notch talents who best fit their requirements.

This is perfect for HR managers and hiring managers. You can see that Freshteam is an excellent software that could help you handle your staff and the whole recruitment process. On top of that, it makes your hiring process to be simple and smooth.

It will help you attract the best talent through various channels. Hence, Freshteam is software that any employer should have in their toolkit, particularly those small businesses.


Freshteam features: What can you do with it?

Freshteam helps its user simplify the hiring process, time-off management, and onboarding tasks. Here are some of the key features to help you realize whether it’s the perfect tool for you or not.

Time off management

The system’s automated time-off management solution is intended to monitor and deal with PTO balances, approvals, and requests effectively. You can use it to make bespoke time-off policies and holiday calendars.


This allows you to automate the onboarding process with its custom workflows and forms, electronic signature tool, and document management functionalities. It also enables you to make and send online welcome kits, letting you capture the basic details of the new hires while offering them the needed details about their roles.

Applicant tracking system (ATS)

The ATS system from Freshteam helps you effectively track the whole recruitment process—from posting jobs advertisements to creating employment offers to qualified candidates. Here are some functionalities it provides:

  • Integration options
  • Candidate assessment and offer letter management
  • Resume screening
  • Mobile application
  • External recruitment
  • Candidate sourcing
  • Job posting management
  • Hiring team management

Employee information system

That feature enables your employees to create a personal account where you can send documents and present personal details to lower HR admin work. Furthermore, you can assign roles and create access permissions via the employee portal.

In addition to capturing and keeping your employees’ data, the tool enables you to set up and handle organizational charts.

Job posting management

It provides an added feature to design and describe job postings as per the requirements. Moreover, it offers the possibility to share those on external career portals and internal portals. That involves particular pre-designed templates that could be used for task completion. Hence, it saves a huge amount of time for HR managers.

If not, one can set up a new job posting from scratch. After that, every job listing could be linked with the needed teams, guaranteeing maximum transparency. Further, different hiring phases can be configured accordingly, which leads to a better-personalized experience.

Database management

In scenarios where the candidate profile doesn’t seem to fit and the recruiter archives the resume to ATS, all of the rejected profiles go into the talent pool. Doing so is as great as throwing the resume into a massive space. That also means they systematically resurface once a new job opening that matches the profile opens up.

It’s worth mentioning that Freshteam supports different devices like Android, iPhone, iPad, Windows, and Mac.

Customer support

Freshteam provides all its subscribers with 24/7 free email support, chat and call support. If you get the Enterprise plan, you can have your own dedicated account manager.


Freshteam review: Why you should use it?

IT admins must be begging their employers to opt for Freshteam’s IT service management system. The platform basically turns on the autopilot for service desks, dealing with mundane tasks such as prioritizing and sorting problems so that admins can concentrate their efforts on more pressing matters.

That helps IT departments work more smoothly and effectively, which is one of the main reasons we think Freshteam is a great SaaS solution that businesses in various industries would be great to check out for themselves.

What are the advantages of Freshteam?

Overall, Freshteam is a user-friendly recruitment platform along with an intuitive interface. It has a feature-rich mobile app, which syncs well with its web version. It also has a comprehensive knowledge base that handles FAQs and features user guides, recruitment best practices and video tutorials.

Freshteam Review – HR software for growing businesses
Freshteam Review – HR software for growing businesses

Freshteam Review
Why not giving it a try?
Visit Freshteam
9 / 10